Lite
£0
/ mois
Limited daily entries
Limited daily entries
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Nutracheck the easy way
We generate and send your cancellation letter to Nutracheck by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
Nutracheck
Welbeck Road
NG2 7QW Nottingham United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Nutracheck agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Nutracheck service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Nutracheck service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Nutracheck
Step-by-step guide to cancel Nutracheck in the UK. Includes contact details, refund rules, pricing and alternatives. Rated 4.86/5 on Review Centre.
https://www.nutracheck.co.uk
Nottingham, United Kingdom
Diet Nutrition
Cancellation at a glance
| Fastest method (name it + why) | Web account cancellation - log in and use the "Cancel my monthly subscription" link; immediate processing of cancellation request and confirmation via WorldPay when supplied. |
|---|---|
| Effective delay | Processed immediately on request; you keep access until the end of the paid billing period. |
| Notice period | Cancel at least 24 hours before renewal to avoid being charged. |
| Cancellation fee | 0 |
| Minimum commitment | No minimum commitment published by Nutracheck for monthly plans |
| Phone + hours | +44 (0)115 969 4660 - 08:30 to 18:00, Monday to Friday (excluding Bank Holidays) |
| Postal address for registered letter | Nutracheck, Welbeck Road, NG2 7QW Nottingham, United Kingdom |
What is Nutracheck
Core offer
Nutracheck is a UK calorie and nutrition tracking service run by NutraTech Ltd. It provides a mobile app and website that let users log food, scan barcodes and follow calories, nutrients and exercise to support weight management.
Who it helps
Target users are individuals seeking weight management through calorie and nutrient tracking, including users who prefer UK product data and barcode scanning.
How it works
Users sign up for a free Lite option or a paid Premium subscription. The service includes a food database, barcode scanner and diary tools accessible on mobile, tablet and desktop.
| Company facts |
|---|
| Legal name: NutraTech Ltd. |
| Founded: 2004 |
| Headquarters: West Bridgford, United Kingdom |
| Support: [email protected] |
How to cancel Nutracheck
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web account | Log in to your account, Profile > My account > Cancel my monthly subscription link | 5 minutes | On-screen confirmation and WorldPay email (if supplied) | Easy |
| iOS (Apple) | Manage subscription via Apple ID > Subscriptions | 5-10 minutes | Apple subscription cancelled confirmation | Medium |
| Android (Google Play) | Manage subscription at payments.google.com > Bills and accounts > Cancel subscription | 5-10 minutes | Google Play cancellation confirmation | Medium |
| Phone | Call Helpline and request cancellation | Varies; 5-20 minutes on call | Request written confirmation by email | Medium |
| Send [email protected] with cancellation request and registered email | 2-10 minutes to write; confirmation may take up to 72 hours | Email confirmation if issued | Medium | |
| Post (registered letter) | Send a signed cancellation request to the postal address | 2-7 working days plus post | Proof of postage and any reply | Hard |
Web (official account cancellation)
- Go to your Nutracheck account on the website and sign in.
- Open Profile, then select My account.
- Scroll to the bottom and click the "Cancel my monthly subscription" link.
- Follow on-screen prompts to confirm cancellation.
- Keep any WorldPay confirmation email. If no confirmation within 72 hours, call +44 (0)115 969 4660.
iOS (Apple subscriptions)
- Open Settings on your iPhone.
- Tap your Apple ID at the top, then Subscriptions.
- Find Nutracheck and choose Cancel Subscription.
- Apple will send a cancellation confirmation. Nutracheck notes that in-app purchases are managed by the store.
Android (Google Play subscriptions)
- Open payments.google.com or the Google Play app.
- Select Bills and accounts or Subscriptions.
- Find Nutracheck and select Cancel subscription.
- Keep the Google Play cancellation confirmation for your records.
Phone
- Call the Helpline on +44 (0)115 969 4660 between 08:30 and 18:00 Monday to Friday (excluding Bank Holidays).
- Ask the agent to cancel your subscription and request an email confirmation from WorldPay or Nutracheck.
- If you do not receive confirmation within 72 hours, call again and quote your original call details.
- Send an email to [email protected] with the subject line "Cancel membership" and your registered email address.
- State whether you expect a refund and the reason (see refund rules).
- Allow up to 72 hours for a WorldPay confirmation; if none received, call the Helpline.
Post
- Write a signed cancellation letter including your full name, registered email and statement "Cancel membership".
- Send by registered post to Nutracheck, Welbeck Road, NG2 7QW Nottingham, United Kingdom.
- Keep proof of postage and allow for postal delivery times.
For the official online cancellation help page see Nutracheck unsubscribe support.
Cancel by reason
Moving abroad or change of country
Nutracheck does not publish a country-change cancellation policy in the public guidance. If you need cancellation because you move platforms or countries, provide your request via email to [email protected] or by phone. Required proof documents: Not published by Nutracheck.
Price increase
If Nutracheck raises its subscription price and you wish to cancel, the company must follow its own terms and the Consumer Contracts Regulations where applicable. Required proof documents: copy of notice of price increase if provided by Nutracheck or billing evidence showing the increased charge.
Death of the subscriber
Nutracheck does not publish public instructions for cancelling on death. Required proof documents: Not published by Nutracheck. Contact [email protected] for their required process.
Technical failure or failure to provide service
If the service is not provided with reasonable care and skill you may have grounds for a refund under the Consumer Rights Act 2015. Required proof documents: screenshots, error logs or dates and a description of the failure. Applicable law: Consumer Rights Act 2015.
End of commitment
Monthly or annual subscriptions auto-renew unless cancelled. To stop renewal, cancel before the renewal date using the same channel you used to subscribe. Required proof documents: confirmation of cancellation (WorldPay, Apple or Google Play confirmation where applicable).
Cooling-off period (14-day right)
If you purchased online you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. If you cancel within 14 days and have not expressly agreed to immediate performance of digital content, you are entitled to a refund. Required proof documents: purchase date and cancellation request within 14 days. Applicable law: Consumer Contracts Regulations 2013.
Negotiate or save
Before you cancel: ask for retention offers
Research did not find any publicly reported retention discount offers from Nutracheck. To request a retention offer, contact [email protected] or call +44 (0)115 969 4660 and clearly ask if any discounted rate or change of plan is available. State your registered email and reason for cancelling and request a written offer by email.
What cancellation saves you - yearly maths
Nutracheck Premium monthly costs £6.99. Annual Premium costs £39.99.
Monthly cost annualised: 6.99 x 12 = £83.88 per year.
Annual plan cost: £39.99 per year.
Savings by choosing the annual plan over monthly: 83.88 - 39.99 = £43.89 per year.
Cheapest real alternative from the competitors listed in our research: NutraSafe at £3.99 per month or £34.99 per year.
Savings switching from Nutracheck monthly to NutraSafe monthly: (6.99 - 3.99) = £3.00 per month = 3.00 x 12 = £36.00 per year.
Savings switching from Nutracheck annual to NutraSafe annual: 39.99 - 34.99 = £5.00 per year.
Legal protections and escalation
Consumer Contracts Regulations 2013 - 14-day cooling-off
Under the Consumer Contracts Regulations 2013 you have a 14-day right to cancel distance contracts (online subscriptions) and obtain a refund if the service has not been extensively used. To request a refund within 14 days use the app Contact Us form, email [email protected] or call +44 (0)115 969 4660. Applicable law: Consumer Contracts Regulations 2013.
Consumer Rights Act 2015 - service quality
The Consumer Rights Act 2015 requires digital services to be provided with reasonable care and skill. If Nutracheck fails to match its description or provides a faulty service you may be entitled to remedies under the Consumer Rights Act 2015.
Auto-renewal and difficult-to-cancel subscriptions
The Competition and Markets Authority (CMA) considers unclear auto-renewal and hard-to-cancel subscriptions as potential unfair commercial practices. If Nutracheck makes cancellation unduly difficult, raise a complaint with Citizens Advice and consider escalation paths below.
How to escalate
Step 1: Complain to Nutracheck in writing and keep records. Step 2: Seek advice from Citizens Advice for consumer mediation. Step 3: If you paid by credit card and the charge is disputed, consider Section 75 or a chargeback via your card issuer. Applicable law: Consumer Rights Act 2015; Consumer Contracts Regulations 2013.
What to do after cancelling Nutracheck
Keep proof of cancellation
Save any on-screen confirmation, WorldPay email or Apple/Google confirmation. If you do not receive a WorldPay confirmation within 72 hours, call +44 (0)115 969 4660 and request confirmation.
Access after cancellation
If you cancel mid-subscription you retain access until the end of the paid period. No refund is normally provided for unused time outside the 14-day cooling-off window.
Data and account
Decide whether you want to keep your account data. Contact [email protected] to request data export or deletion; include your registered email address. Keep copies of any requested data export.
Re-activation
You can re-subscribe at any time from the website or the app. If you re-subscribe via Apple or Google Play, manage the subscription through the same store you used previously.
Next steps and practical checklist
Use this checklist to cancel cleanly and protect your rights.
- Log in and cancel via Profile > My account or use the store (Apple/Google) you subscribed with.
- Request and save a written confirmation (WorldPay, Apple, Google Play or Nutracheck email).
- Cancel at least 24 hours before renewal to avoid an unwanted charge.
- If you applied within the last 14 days and did not start the service, request a refund under the Consumer Contracts Regulations 2013.
- If you do not receive confirmation within 72 hours, call +44 (0)115 969 4660 and reference the missing confirmation.
- If you cannot resolve a dispute, seek advice from Citizens Advice and consider Section 75 or chargeback with your card issuer.
Plans
Premium
£6.99
/ mois
Unlimited use on mobile, tablet, desktop; large food database; barcode scanner; exercise database; reports; recipes; no adverts; 7-day free trial
Unlimited use on mobile
tablet
desktop; large food database; barcode scanner; exercise database; reports; recipes; no adverts; 7-day free trial
No commitment. Billoff helps you cancel or adjust your Nutracheck subscription without hunting down every detail alone.
Pros & cons
Pros
User-friendly app with barcode scanner and large UK food database
Effective for calorie and nutrient tracking with both mobile and web access
Premium annual plan offers a clear saving: £39.99 per year versus £6.99 per month
Cons
Ingredients database errors reported in reviews which can affect accuracy
Customer service has negative feedback in reviews
No refunds for partially used subscription periods outside statutory rights
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
MyFitnessPal
/ mois
Global leader with a very large user-generated food database and social features.
Carbs & Cals
£6.99
/ mois
Developed by NHS dietitians with a visual portion-size focus and diabetes support.
NutraSafe
£3.99
/ mois
Focuses on UK supermarket barcodes and tracks additives and reactions as well as calories.
MyMacroGo
£4.99
/ mois
Macronutrient-focused tracker with a simpler interface and lower monthly price point.
Countries where Nutracheck is available
Nutracheck is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about Nutracheck subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Nutracheck subscription, whichever payment method you use.
Manage your Nutracheck subscription
Cancel, adjust, or compare options in a few clicks.