Vitality Club - 1-week trial
£0
/ mois
1-week free trial for Vitality Club membership
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment

We generate and send your cancellation letter to Pure Health Research by registered mail
Sender

Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of Pure Health Research agreement

Learn how to cancel Pure Health Research subscriptions in 2026 with step-by-step methods, legal rights in the UK, refunds and costs. Clear, practical guide.
| Item | Value |
|---|---|
| fastest method (name it + why) | Online account - immediate email confirmation when you cancel in account settings; this is fastest because the site sends a confirmation instantly |
| effective delay | Immediate confirmation when cancelled via customer account; phone cancellations are handled immediately during the call |
| notice period | Cancel before your next billing date to avoid next shipment and charge |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Vitality Club 6-month membership requires 6 months; 1-week Vitality Club trial is free; other subscriptions have no published minimum commitment |
| phone + hours | (888) 558-9836 - Mon-Sun 24/7 (toll-free), +1-863-301-4007 - outside the US |
| postal address for registered letter | Pure Health Research, 1000 Corporate Drive, Suite 700, 33334 Fort Lauderdale, USA |
PureHealth Research LLC is a US-based direct-to-consumer supplier of natural health supplements and topical beauty products sold via online subscriptions and one-time orders.
Products include dietary supplements such as Natural GLP-1 Activation Protocol, Saw Palmetto, Toenail Wellness, Express Weight Loss System and single-bottle items like Immuno available via one-off purchase or recurring Vitality Club membership.
The company sells via its website and offers subscription billing for many products plus a Vitality Club membership with a 1-week trial and a 6-month membership level.
| Fact | Detail |
|---|---|
| Headquarters | Manassas, United States |
| Founded | 2017 |
| CEO | Giedrius Cekanskis |
| Support email | [email protected] |
| Annual revenue | $0.63mn |
| method | steps summary | estimated time | proof obtained | difficulty (Easy/Medium/Hard) |
|---|---|---|---|---|
| Web (customer account) | Log into account, go to settings or subscriptions, select Cancel Membership or manage subscription and confirm | 5-15 minutes | Immediate email confirmation | Easy |
| iOS | Not published by Pure Health Research | Not published by Pure Health Research | Not published by Pure Health Research | Not published by Pure Health Research |
| Android | Not published by Pure Health Research | Not published by Pure Health Research | Not published by Pure Health Research | Not published by Pure Health Research |
| Phone | Call the support numbers, request cancellation and confirmation | 5-30 minutes | Immediate verbal confirmation and email confirmation | Easy |
| Email [email protected] requesting cancellation with order details | 24-72 hours typical response time | Email reply confirmation | Medium | |
| Post (registered letter) | Send a signed cancellation request to the registered postal address | 10-21 days depending on postal transit and handling | Send by registered post; keep receipt | Hard |
If you are moving address and need to cancel, use the account cancellation or phone method and provide your new address to support. Proof document: a copy of new address confirmation or moving confirmation is accepted when requested. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts if you seek a refund within the allowed period.
If Pure Health Research increases the subscription price, you can cancel to avoid the new price. Provide a screenshot or billing notice showing the old and new price if requested by support. Applicable law: Consumer Contracts Regulations 2013 protects customers against unexpected charges in distance contracts.
To cancel a subscription after the death of the subscriber, contact support by email or post and include a copy of the death certificate and the executor's contact details. Proof document: death certificate and proof of authority to act for the estate.
Pure Health Research accepts cancellation requests through account settings, phone and email. For refunds, they allow subscription refunds if cancelled within thirty (30) days of the applicable charge, per their terms. Proof document: order number and billing evidence. Applicable law: Consumer Rights Act 2015 ensures services are performed with reasonable care and skill.
Vitality Club 6-month membership requires a 6-month commitment. At the end of that period, the company states lifetime access is granted with no extra cost. To end a non-trial subscription outside this commitment, cancel before the next billing date. Proof document: membership confirmation and billing statement.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a 14-day right to cancel distance contracts for goods and for services starting on the contract date. Pure Health Research additionally specifies that subscription cancellations made within thirty (30) days of an applicable charge can request a refund. When digital content download or service performance starts within the cancellation period, the trader may charge for the service provided. Applicable law: Consumer Contracts Regulations 2013.
Research shows no public record of standard retention discounts offered by Pure Health Research. To request a retention offer, call (888) 558-9836 or email [email protected] and state your intention to cancel, then ask for any available discount or pause option. Provide your order number and the exact subscription name. If no retention offer is made, proceed with cancellation and keep confirmation.
Use these exact monthly prices from Pure Health Research to calculate annual cost if billed monthly.
Cheapest real alternative from competitors listed in research: Yutrients at £50 monthly, which equals £50 x 12 = £600 per year. If you cancel a Saw Palmetto subscription at £35.10 monthly, your yearly saving is £421.20. Example math: Cancel Saw Palmetto £35.10 x 12 = £421.20 saved per year.
The primary laws applicable to UK consumers buying at a distance are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Consumer Contracts Regulations provide a 14-day cancellation right for most distance purchases. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and restricts unfair contract terms.
The Competition and Markets Authority (CMA) treats unclear auto-renewal or hard-to-cancel subscriptions as potential unfair practices. If Pure Health Research makes cancellation difficult, raise the issue with Citizens Advice and the CMA.
First complain to Pure Health Research through their support channels. If unresolved, contact Citizens Advice for guidance and use Section 75 or a card chargeback via your card issuer where applicable. For unresolved consumer complaints, escalate to the appropriate ombudsman if the purchase falls under a regulated sector; otherwise use Citizens Advice and the CMA for unfair contract terms.
After cancellation, save any confirmation email or written reply. Verify your bank or card statement for a final charge. If charged after cancellation, contact support and quote your cancellation confirmation and billing transaction.
Cancellation prevents future shipments but does not usually recall items already dispatched. If you receive an already-shipped order you do not want, follow the company's return policy as detailed on their site and retain postage receipts.
Your account details typically remain on file. To re-activate, log into your account or place a new order. Request deletion of your personal data by emailing [email protected] if you no longer want your account retained.
Follow this checklist to cancel and protect yourself.
£0
/ mois
1-week free trial for Vitality Club membership
£77
/ mois
Access to Vitality Club for 6 months. After 6 months, lifetime access is granted at no extra cost.
£170.10
/ mois
1 Set of Natural GLP-1 Activation Protocol, billed monthly
£35.10
/ mois
1 Bottle of Saw Palmetto, billed monthly
No commitment. Billoff helps you cancel or adjust your Pure Health Research subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£50
/ mois
Simpler supplement subscription model with lower advertised monthly price

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UK-based well known supplement retailer
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Various retailers may offer single purchases rather than subscriptions
Pure Health Research is available in many countries. Here are several frequently cited markets:
What you should know about Pure Health Research subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Pure Health Research subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.