Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
We generate and send your cancellation letter to 1Rebel by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of 1Rebel agreement
Learn how to cancel 1Rebel memberships in the UK, required notice, refunds and your rights. Price examples included. Rating: reviews on Trustpilot reported.
ONE
| fastest method (name it + why) | Online account - members cancel from their online account; immediate cancellation action and on-screen confirmation |
| effective delay | Cancellation takes effect at the end of the paid membership cycle if notice is given at least 48 hours before the next billing date; notice deemed received 48 hours after email receipt |
| notice period | 48 hours before the next billing date |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | 1 month minimum for rolling memberships; 6 months minimum for 6-month All-Access plans |
| phone + hours | Not published by 1Rebel |
| postal address for registered letter | 1Rebel, 10 Queen Street Place, EC4R 1AG London, United Kingdom |
1Rebel is a boutique high-intensity fitness operator founded in 2014 and headquartered in London. It specialises in coached group classes and membership packages that sell access by session counts or unlimited monthly access.
1Rebel targets people who want intense, music-driven workouts and structured class programming. The typical member expects scheduled classes, trainer-led sessions and multiple London locations.
Below are quick company facts drawn from official and public sources.
| Founders | James Balfour and Giles Dean |
| Founded | 2014 |
| Employees | ~334 |
| Target audience | High-intensity group fitness participants |
| Support email | [email protected] |
For official terms and membership details see the 1Rebel terms and FAQs: terms and conditions and FAQs.
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (online account) | Log in, My packages + memberships, Cancel membership | 5-15 minutes | On-screen confirmation in account | Easy |
| iOS / Android | Use mobile web or app to access membership area and cancel or contact support (app steps not published) | 5-30 minutes | Account confirmation or email | Medium |
| Email to club | Email your club asking to cancel; notice deemed given 48 hours after receipt | 5-10 minutes to send; 48 hours processing | Sent email and club reply or time-stamped receipt | Medium |
| In-club (Front of House) | Speak to Front of House staff and request cancellation | 5-20 minutes | In-person acknowledgment or follow-up email | Medium |
| Post (registered letter) | Send a signed cancellation letter to the registered address | time to post + 48 hours processing after receipt | Postal receipt and signed delivery confirmation | Hard |
If you permanently move abroad to a country where 1Rebel does not operate, request cancellation from the club and provide proof such as a new utility bill or tenancy agreement showing the new address. Under the Consumer Rights Act 2015, contract terms that unreasonably prevent cancellation may be challenged.
Applicable law: Consumer Rights Act 2015.
If 1Rebel increases the price of your membership during the contract term, you can request cancellation if the terms allow it or if the increase materially changes the contract. Provide the club's written notice of the price change and request termination. The Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024 require clarity on renewal and changes.
Applicable law: The Digital Markets, Competition and Consumers Act 2024; Consumer Contracts Regulations 2013.
In the event of the member's death, contact the club with a copy of the death certificate and request cancellation. Clubs must handle bereavement cancellations sensitively; supply the death certificate as proof.
Applicable law: Consumer Rights Act 2015.
1Rebel's policies note that Front of House sometimes insist on medical evidence to support cancellation or pausing for illness. Provide a doctor’s note or medical certificate to request a suspension or cancellation. If 1Rebel refuses an objective medical certificate, escalate your complaint to Citizens Advice and refer to Consumer Rights Act 2015 because services must be performed with reasonable care and skill.
Applicable law: Consumer Rights Act 2015.
If your plan has a minimum commitment (6 months for many All-Access plans), you cannot cancel before that period ends. After the minimum term ends, give 48 hours notice before the next billing date to prevent renewal.
Applicable law: Consumer Contracts Regulations 2013.
If you bought a membership online or off-premises you may have a 14-day cooling-off right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Notify 1Rebel with a clear cancellation statement within 14 days. If you started using digital content or classes with express consent, different rules may apply.
Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; The Digital Markets, Competition and Consumers Act 2024.
1Rebel retention offers are not publicly listed in our research. Members report that offers are handled case by case on contact with Front of House or membership support. To request a retention offer send an email to your club or speak in person and ask for a freeze, lower session plan or transfer to a different plan. State your desired outcome and ask for written confirmation.
Compute yearly costs for popular 1Rebel plans and compare with a low-cost gym alternative.
Examples using published 1Rebel prices:
If you switch from All-Access Unlimited (£269) to a low-cost competitor such as PureGym at £10 per month, the math is:
Choose the cheapest plan that fits your needs. PureGym is named here as an example of a low-cost alternative; check local branches for exact pricing and commitments.
The main protections are: the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for cooling-off rights (2013 Regulations), the Consumer Rights Act 2015 for service quality, and the Digital Markets, Competition and Consumers Act 2024 for renewal cooling-off and trader obligations (2024 Act).
The Competition and Markets Authority (CMA) treats unclear auto-renewal terms and hard-to-cancel subscriptions as potentially unfair. 1Rebel must provide clear renewal information and a way to cancel. If you face unclear renewal or an unexpected charge, complain to 1Rebel first and keep evidence.
1. Complain to 1Rebel in writing and keep records. 2. If unresolved, get advice from Citizens Advice. 3. For suspected unfair contract terms or systemic issues, contact the CMA. 4. For payments by credit card, consider Section 75 or a chargeback via your card issuer for qualifying transactions.
After you cancel, access to 1Rebel continues through to the end of your paid membership cycle. There are no refunds for partially used periods unless required by law.
Request confirmation that your membership has ended and ask how long 1Rebel will retain your personal data. If you want data deletion, contact [email protected] and request removal under applicable data protection rules.
Check your bank or card statement for any final payments. If you were charged after cancellation and 48 hours' notice was given, contact the club and request a refund or explanation. If refused, escalate via Citizens Advice or your card issuer.
If you rejoin later, you will be subject to current membership rates stated at the time of rejoin. 1Rebel explicitly notes rejoining is subject to current rates.
Follow this checklist to make sure your cancellation is effective and documented.
£59 (one-off package)
/ mois
5 sessions, 14-day expiry, £11.80 per session. Activates from purchase. Can be used at any 1Rebel location.
£269
/ mois
Monthly rolling contract. 31 sessions per month, access to all 1Rebel locations, one guest pass per month.
£205
/ mois
Monthly rolling contract. 12 sessions per month, access to all 1Rebel locations.
£155
/ mois
Monthly rolling contract. 8 sessions per month, access to all 1Rebel locations.
£75
/ mois
Monthly rolling contract. 4 sessions per month, access to all 1Rebel locations.
£229
/ mois
6-month minimum commitment, then rolling. 31 sessions per month, access to all 1Rebel locations, one guest pass per month.
No commitment. Billoff helps you cancel or adjust your 1Rebel subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
1Rebel is available in many countries. Here are several frequently cited markets:
What you should know about 1Rebel subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your 1Rebel subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.
