Make FIT Happen (Levenshulme)
£32.95
/ mois
24 Hour Access, no lock-in contract, one-time £15.00 access card fee.
24 Hour Access
no lock-in contract
one-time £15.00 access card fee.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Jetts Fitness the easy way
We generate and send your cancellation letter to Jetts Fitness by registered mail
- No printing required
- Tracked electronic delivery
- Ready in 2 minutes
Preview of your letter
PreviewSender
Recipient
Jetts Fitness
2nd Floor Value House, Clovelly Road Industrial Estate
EX39 3HN Bideford United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Jetts Fitness agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jetts Fitness service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Jetts Fitness service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
- Secure dataEncrypted and protected
- Compliant and effectiveUp-to-date legal template
Jetts Fitness
Step-by-step 2026 guide to cancel Jetts Fitness in the UK. Refund rules, notice periods and a 2.8/5 Trustpilot rating explained.
https://jetts.co.uk
Bideford, United Kingdom
Gym Fitness
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Email your home club - Jetts requires cancellation requests to be received by email to your home club and sent from the email address used during joining. |
| Effective delay | A full calendar month payment is required. If cancellation email is received by the 1st of the month, only that month is due; if received after the 1st, one further month is due. |
| Notice period | Cancellation request must be received by the 1st of the month in which you wish to cancel (except Jetts Greengates where the direct debit date applies). |
| Cancellation fee | 0 |
| Minimum commitment | Monthly direct debit memberships - no lock-in contract. Paid In Advance (PIA) memberships - prepaid period applies and cannot be terminated during the prepaid period except for permanent sickness or permanent physical incapacity. |
| Phone + hours | Not published by Jetts Fitness |
| Postal address for registered letter | Jetts Fitness, 2nd Floor Value House, Clovelly Road Industrial Estate, EX39 3HN Bideford, United Kingdom |
What is Jetts Fitness
Overview
Jetts Fitness is a 24/7 gym chain offering no lock-in monthly direct debit memberships and Paid In Advance options. The brand focuses on flexible access, around-the-clock opening hours and simple membership models.
Core services
Members get gym access 24 hours a day in most locations, access to strength and cardio equipment and a mobile app for account access. Some locations include classes depending on the club plan.
Who it suits
Jetts Fitness targets people who want off-peak flexibility or round-the-clock access and who prefer contractual simplicity: month-to-month direct debit with no long-term commitment for monthly plans.
| Headquarters | Bli Bli, Australia |
| Founded | 2007 |
| CEO | Elaine Jobson |
| Parent | Quadrant Private Equity |
| Support email | [email protected] |
How to cancel Jetts Fitness
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Find your home club page, get the club email and send cancellation request from the email used at sign-up. | Immediate to receive - final billing follows monthly cycle (1 to 60 days). | Reply email or none; save sent email and read receipts. | Easy |
| iOS / Android (App) | Use Jetts UK App to locate club contact email, then email the home club from your registered email address. | Immediate to receive - final billing follows monthly cycle (1 to 60 days). | Email reply when available; app may show membership status. | Medium |
| Email your home club by the 1st of the month; include full name, membership number, date of birth and request cancellation. | Immediate to receive - effective at end of paid month; 1 to 60 days until final charge. | Confirmation email if club replies; keep sent message and proof of delivery. | Easy | |
| Phone | Phone calls are not accepted as valid cancellation requests; Jetts states cancellations are not accepted via phone. | Not applicable | No proof - calls are not accepted. | Hard |
| Post | Send a registered letter to the official address with the same details as an email; include request for confirmation of receipt. | Delivery time plus processing - 7 to 21 days. | Proof of delivery and copy of the letter. | Medium |
Web
- Open the Jetts club locator and select your home club page.
- Copy the club email address shown on the club page.
- From the email address you used to join, send a cancellation request that states your full name, membership number (if known), the date you want cancellation to take effect and that you request cancellation under Jetts membership terms.
- Save the sent email and request a read receipt.
- If you do not receive a reply within 7 days, resend and retain proof of sending.
iOS / Android
- Open the Jetts UK App and sign in with your account credentials.
- Use the app to view your home club details and obtain the club email.
- Email the club from the address you used to register, with the same content specified in the Web steps.
- Keep screenshots of your app and email for proof.
Phone
- Do not rely on phone calls for cancellation. Jetts states cancellations via phone, social media, text or instant message are not accepted.
- If a staff member attempts to process cancellation by phone, request a confirmation email and follow up with an email to the home club address immediately.
- Compose an email from the email account you registered with Jetts.
- Address it to the home club email listed on the club page and include: full name, date of birth, membership number, the date you want cancellation to take effect and a clear statement: "Please cancel my membership."
- Send before the 1st of the month for termination effective that month; if sent after the 1st you will be charged for the following month as well.
- Keep the sent email and any reply as your proof.
Post
- Write a cancellation letter containing the same information required for email.
- Send it by registered post to: Jetts Fitness, 2nd Floor Value House, Clovelly Road Industrial Estate, EX39 3HN Bideford, United Kingdom.
- Retain the postal proof of delivery and a copy of the letter.
- Follow up by emailing the home club to confirm receipt.
For club contact pages use the official Jetts gym pages to find the correct club email: Jetts Oxford Road Manchester and Jetts Hammersmith. For terms see official membership terms.
Cancel by reason
Moving / relocation
If you are moving and cannot access any Jetts club, contact your home club with proof of new address (utility bill or tenancy agreement). Jetts membership terms require cancellation by email; provide the relocation evidence and request termination. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Price increase
If Jetts raises the price of your current plan and your contract allows termination for price rises, you may cancel by emailing your home club and quoting the price increase. Provide the notice from Jetts if available. Applicable law: Consumer Rights Act 2015 regarding unfair terms and the need to perform services with reasonable care and skill.
Death of the subscriber
In case of death, send an email or registered letter to the home club with a copy of the death certificate and the membership details to request cancellation and refund of any unused direct debit period if applicable under Jetts policy.
Permanent sickness or permanent physical incapacity
Jetts accepts permanent sickness or permanent physical incapacity as a legitimate ground to terminate Paid In Advance memberships during the prepaid period. Provide medical evidence such as a GP letter or consultant report. Jetts will refund unused Membership Fees for direct debit memberships and for PIA this is the specified exception. Applicable law: Consumer Rights Act 2015 and Jetts policy on refunds.
End of commitment
Monthly direct debit memberships have no lock-in contract and can be ended by emailing the home club by the 1st of the month. Paid In Advance memberships end at the conclusion of the prepaid period and cannot be terminated during that period except as above.
Cooling-off period
Jetts states a 7-day cooling-off period for new memberships. Under UK law the Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance or off-premises contracts. If you joined online or off-premises, check whether the longer statutory right applies and raise that with Jetts along with your cancellation request. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Negotiate or save
Before you cancel - how to negotiate
Jetts sometimes offers retention options at the club level, but there is no central public list of standard retention deals in the research. You can request: a freeze, a temporary downgrade, a transfer to another club or a reduced rate for a fixed period. When emailing your home club ask explicitly for a retention offer in writing and include a target price. Example message: "I wish to cancel. If you can offer a retention rate of £25.00 per month I will stay." Save all replies in case of dispute.
What cancelling saves you - yearly saving calculations
Use your plan price to compute annual cost. Examples from Jetts pricing:
- Make FIT Happen (Levenshulme) £32.95 x 12 = £395.40 per year.
- Make FIT Happen (Greengates) £34.95 x 12 = £419.40 per year.
- Make FIT Happen (Oxford Rd, Manchester) £44.95 x 12 = £539.40 per year.
- Make FIT Happen (Brixton) £49.95 x 12 = £599.40 per year.
- Make FIT Happen (Hammersmith) £59.95 x 12 = £719.40 per year.
Example switching calculation: switch from Jetts Make FIT Happen (Levenshulme) at £32.95 to PureGym at £19.99 (example competitor price). Math: £32.95 x 12 = £395.40. PureGym £19.99 x 12 = £239.88. Annual saving = £395.40 - £239.88 = £155.52.
Cheapest real alternative (example): The Gym Group typical low-price tiers can be around £12.99 per month. If you move from Jetts Levenshulme £32.95 to The Gym Group £12.99: £32.95 x 12 = £395.40; £12.99 x 12 = £155.88; saving = £239.52 per year.
Legal protections and escalation
Key UK consumer law
Services must be performed with reasonable care and skill under the Consumer Rights Act 2015. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give consumers a 14-day cancellation right for most distance or off-premises contracts. The CMA scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms.
How to escalate a dispute
Step 1: Complain to Jetts by email to your home club and to [email protected] referencing the membership terms official membership terms.
Step 2: If unresolved, get guidance from Citizens Advice and use their template guidance for cancelling a gym membership: Citizens Advice - cancelling a gym membership.
Step 3: Use your bank/card issuer for chargeback or Section 75 where applicable and raise the complaint with the relevant regulator if Jetts' conduct suggests unfair contract terms (contact the Competition and Markets Authority for guidance).
What to do after cancelling Jetts Fitness
Check final billing
Confirm which month you have paid for and verify any final direct debit. If you emailed on the 1st and cancellation is accepted, you should owe only that month. If you emailed after the 1st you will be charged for the next month too.
Access and membership status
You can continue using the gym for any period that has been paid in advance. Keep screenshots of membership expiry or app status in case of later dispute.
Data and reactivation
Request confirmation that your personal data is removed or retained according to Jetts policy and ask how to reactivate the membership should you return. For Jetts policies see official policies.
Next steps and practical checklist
Follow these actionable items immediately to stop charges and keep proof.
- Find your home club email on the Jetts club page and send cancellation from the email you used at sign-up.
- Include full name, membership number, date of birth and requested cancellation date in the email.
- Send before the 1st of the month for the cancellation to take effect that month.
- Keep copies of sent emails, read receipts or registered post proof.
- Check bank account for any final direct debit and keep the transaction record.
- If you have a Paid In Advance membership and exceptional circumstances apply, attach medical evidence for refund requests.
- If you do not receive a response in 7 days, escalate to [email protected] and use Citizens Advice guidance.
Plans
Make FIT Happen (Greengates)
£34.95
/ mois
Unlimited Access, no lock-in contract, one-time £15.00 access card fee.
Unlimited Access
no lock-in contract
one-time £15.00 access card fee.
Make FIT Happen (Oxford Rd, Manchester)
£44.95
/ mois
Unlimited 24 hour access, all classes, no lock-in contract, one-time £15.00 access card fee.
Unlimited 24 hour access
all classes
no lock-in contract
one-time £15.00 access card fee.
Make FIT Happen (Brixton)
£49.95
/ mois
24 Hour Access, no lock-in contract, one-time £19.50 access card fee.
24 Hour Access
no lock-in contract
one-time £19.50 access card fee.
Make FIT Happen (Hammersmith)
£59.95
/ mois
Unlimited 24 hour access, all classes, no lock-in contract, one-time £19.50 access card fee.
Unlimited 24 hour access
all classes
no lock-in contract
one-time £19.50 access card fee.
No commitment. Billoff helps you cancel or adjust your Jetts Fitness subscription without hunting down every detail alone.
Pros & cons
Pros
24/7 gym access in most locations
No lock-in contract for monthly direct debit memberships
Mobile app available and free to use
Cons
Trustpilot rating 2.8/5 with customer complaints about management and service
Paid In Advance memberships cannot be terminated during the prepaid period except for medical reasons
Cancellation must be emailed to the home club by the 1st or you will be charged for an extra month
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
PureGym
£19.99
/ mois
Lower-cost membership tiers, many UK locations, often no 24/7 access at all sites.
The Gym Group
£12.99
/ mois
Very low-cost basic membership options and frequent low-price promotions.
Anytime Fitness
£29.99
/ mois
Worldwide 24/7 access with franchised club network, often higher price but more personalised service.
Countries where Jetts Fitness is available
Jetts Fitness is available in many countries. Here are several frequently cited markets:
United KingdomAustralia
Subscription & cancellation
What you should know about Jetts Fitness subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Jetts Fitness subscription, whichever payment method you use.
Manage your Jetts Fitness subscription
Cancel, adjust, or compare options in a few clicks.