Cancel Audible Premium Plus the easy way

Overview

Audible Premium Plus is Audible's paid subscription tier that combines monthly or annual credits with unlimited streaming from the Plus Catalogue and member discounts. It is offered in several configurations in the United Kingdom, and new members can access a 30-day free trial for monthly plans.

Main benefits

Membership benefits include 1 or 2 credits per month depending on the plan, unlimited listening to titles included in the Plus Catalogue, exclusive sales and discounts on audiobooks, and ownership of purchased audiobooks permanently.

Company facts

Web cancellation (official)

1. Go to https://help.audible.co.uk/s/article/cancel-membership?language=en_GB.
2. Sign in to your Audible account on desktop or mobile web.
3. Select your username, choose Account details, click Cancel membership.
4. Follow the on-screen prompts, confirm your cancellation and provide a reason when requested.
5. Keep the on-screen confirmation or take a screenshot; you will retain access until the end of the current billing cycle.

Cancel via iOS (App Store)

1. If you subscribed through Apple, open the iOS Settings or App Store and tap your Apple ID.
2. Choose Subscriptions, select Audible, then Cancel Subscription.
3. You will retain access until the end of the paid period; Apple issues the confirmation.
4. See manage App Store subscription for details.

Cancel via Google Play (Android)

1. Open the Google Play Store on the Android device using the purchasing Google account.
2. Open Menu, then Subscriptions, find Audible, and choose Cancel subscription.
3. Google Play sends a cancellation confirmation that acts as your proof.

Cancel by post or written request

1. Write a clear cancellation request including your Audible account email and name.
2. Send by registered mail to: Audible Premium Plus, 1st Floor, Building 3, The Heights, Brooklands, KT13 0NY Weybridge, United Kingdom.
3. Keep the registered post receipt as proof of delivery.

Phone or help centre contact

1. Use the Audible help pages to find contact methods for your account: Audible account and billing help.
2. If phone support is offered for your account, request a cancellation confirmation reference number and record the time and agent name.

Moving abroad or change of residence

If you move residence and cannot use the service in the new location, Audible does not publish a specific acceptance policy for cancellation due to moving. Provide proof such as a utility bill or tenancy agreement if you wish to request special consideration; Audible's official channels will confirm acceptance. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 if the contract was concluded online.

Price increase

If Audible increases the price of your subscription, UK consumer law permits cancellation if the change is a contract variation that disadvantages you. Provide the price increase notice you received from Audible as proof. Applicable law: Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

Death of the subscriber

Audible does not publish a specific death policy in the provided sources. If you need to close an account after a subscriber's death, contact Audible support and provide a death certificate and proof of your authority to act. Applicable law: not specified in Audible sources; escalate to Citizens Advice if necessary.

Legitimate grounds accepted by Audible

Audible accepts account cancellation through the website, App Store or Google Play subscriptions. Audible lists no other explicitly accepted exceptional grounds in its published help pages. Provide supporting documents where rights or refunds are requested; the platform will advise on a case by case basis. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

End of commitment

Monthly plans can be cancelled at any time and will not renew at the next billing date. Annual plans deliver all credits upfront; cancelling does not require repayment but you forfeit future credits. No cancellation fee applies. Applicable law: Consumer Contracts Regulations 2013.

14-day cooling-off period

For online contracts, consumers have a 14-day cooling-off right under the Consumer Contracts Regulations 2013. This right can be waived if you agree that the digital service starts immediately and acknowledge loss of the cancellation right. If you used the 30-day free trial and accepted immediate start, the right to withdraw may not apply. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel - try to negotiate

Audible sometimes offers retention options when customers open the cancellation flow on the website, such as promotional reduced-price months or eBook credits. The official help pages do not list specific retention offers in advance. To request a retention deal, start the cancel process on the website and follow prompts; keep a screenshot of any offer shown. If you subscribed via Apple or Google Play, retention offers are controlled by Apple or Google billing systems and may not be available.

What cancelling saves you - concrete yearly math

Compute yearly cost for common plans:

Monthly 1 credit: £8.99 x 12 = £107.88 per year.

Monthly 2 credits: £14.99 x 12 = £179.88 per year.

Annual 12 credits: £69.99 per year.

Annual 24 credits: £109.99 per year.

Cheapest real alternative from competitors in our data: Qobuz Studio at £10.83 per month. Annualised: £10.83 x 12 = £129.96 per year. Comparison examples:

• If you currently pay Monthly 1 credit £107.88 per year and switch to Qobuz at £129.96, you pay £22.08 more per year for Qobuz. If you switch from Monthly 2 credits £179.88 per year to the Annual 12 credits £69.99, you save £109.89 per year.
• Apple Music at £10.99 per month costs £131.88 per year.

Use the above figures to check your personal saving by comparing your billed plan to alternatives.

Relevant UK laws and regulator

Key laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and Consumer Rights Act 2015. The regulator is the Competition and Markets Authority (CMA), which monitors unfair subscription practices.

Cooling-off rights and digital content

The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most online contracts. This right can be lost if you expressly agree that the service begins immediately and acknowledge that you lose the right to cancel. Digital content that you download or stream after explicit consent may remove the right to a refund under these Regulations.

Auto-renewal and hard-to-cancel practices

The CMA views hard-to-cancel subscriptions and unclear auto-renewal terms as potential unfair trading practices. Audible publishes clear online cancellation routes for web, App Store and Google Play subscriptions. If you encounter a hard-to-cancel situation, keep records, and escalate.

How to escalate

If Audible does not resolve your issue, first complain to Audible in writing. Next steps: contact Citizens Advice for guidance, then escalate to the relevant ombudsman if applicable. For faulty digital services, Consumer Rights Act 2015 protects that services must be provided with reasonable care and skill. Consider a bank chargeback or Section 75 claim for qualifying card payments if you paid by credit card and have a valid dispute.

Access and purchased titles

Any titles you purchased with credits or cash remain yours to keep forever after cancellation. You lose member benefits such as Plus Catalogue streaming, member-only deals, and future monthly credits.

Unused credits and App Store/Google Play credits

Credits earned through Audible membership are lost at cancellation except credits received through App Store or Google Play memberships; these credits do not expire and remain available after cancellation according to Audible's published help notes.

Final billing and re-activation

Cancelling stops future billing. You will retain access until the end of the current billing cycle already paid. To re-activate later, sign in to your Audible account and choose a plan; any previously purchased titles remain in your library.

Before you cancel, follow this checklist to avoid unexpected loss of content or billing issues.

• Check which account billed you: Audible direct, Apple App Store, or Google Play.
• Use the appropriate cancellation route: website for Audible direct; device settings for App Store or Google Play.
• Download or back up any purchased audiobooks you want to keep accessible offline.
• Redeem or use any credits you want to convert to owned titles before cancellation if you need them for specific purchases.
• Take screenshots of the on-screen confirmation or save the cancellation confirmation email or Apple/Google payment receipts.
• If you pay annually and want a refund, check the account terms and contact support; note that annual plans deliver all credits upfront.
• If disputing a charge, collect payment receipts and contact your card issuer or use Section 75 for qualifying credit card transactions.