Cancel Guitar Tricks the easy way

Overview

Guitar Tricks is an online guitar tuition service offering video lessons, technique libraries and tools such as a metronome, tuner and jam station. It targets learners from beginners to advanced players with a lesson library exceeding 11,000 lessons.

Main features

Key features include full tabs and notation, scale finder, chord finder, fretboard trainer and artist study tutorials. A free Basic Membership provides limited lessons while Full Access unlocks the complete library.

Company facts

Website support - step-by-step

1. Open Guitar Tricks Help Centre.
2. Use the contact form or send an email to [email protected] with your account username or email.
3. Request cancellation of automatic renewal and, if applicable, a refund quoting your signup date.
4. Keep the support confirmation email; Guitar Tricks states cancellations are processed within two business days.

iOS - step-by-step

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Find Guitar Tricks and tap Cancel Subscription.
4. Apple handles refunds for App Store purchases; contact Apple if you need a refund. See Guitar Tricks app cancellation info.

Android (Google Play) - step-by-step

1. Open Google Play Store, tap your profile, then Payments and subscriptions.
2. Select Subscriptions and find Guitar Tricks.
3. Tap Cancel subscription and confirm.
4. If you need a refund within 60 days, provide the Google Play order ID (GPA...).

Email - step-by-step

1. Send email to [email protected] from the account email with subject line "Cancel Subscription" and include username and signup date.
2. Request confirmation and a refund if within 60 days of signup.
3. Retain the confirmation email for proof.

Post - step-by-step

1. Write a letter stating your name, account email, username, and explicit request to cancel automatic renewal.
2. Send by Recorded Delivery to: Guitar Tricks, 80-82 West St, GU9 7EN Farnham, United Kingdom.
3. Keep the Recorded Delivery receipt as indisputable proof of notice.

Moving abroad or relocation

If you move and cannot use the service because of regional restrictions, provide proof of new permanent address such as a signed tenancy agreement or utility bill and your cancellation request to [email protected]. Guitar Tricks does not publish a specific relocation policy; use contractual right under distance selling rules if within 14 days.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk.

Price increase

If Guitar Tricks increases subscription price during an active period and the terms do not match your original agreement, you may cancel. Provide the original invoice and the notification of price change. Terms of Service require notification; if an increase is imposed without proper notice, cite the Consumer Rights Act 2015 for unfair terms.

Applicable law: Consumer Rights Act 2015.

Death of the subscriber

Provide a death certificate and a written request from the estate executor or next of kin to stop billing. Send documents to [email protected] or by Recorded Delivery to the postal address. Guitar Tricks' support articles do not list a specific process, so this formal proof is required to terminate the contract.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Legitimate ground / Poor service or defective digital content

If the digital content is not as described or lacks reasonable quality, you can request termination and refund under the Consumer Rights Act 2015. Provide screenshots, error logs, and dates showing the failure to deliver the described service. Guitar Tricks' Terms of Service detail remedies but require contacting support first.

Applicable law: Consumer Rights Act 2015.

End of the commitment

Guitar Tricks publishes no fixed minimum commitment. To end rolling subscriptions, cancel before the next renewal via the website support, Google Play, or Apple depending on how you subscribed. Keep confirmation as proof of termination.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Cooling-off period (14 days)

Under the Consumer Contracts Regulations 2013 you have a 14 day statutory cooling-off period starting on the day the contract is entered into. If you cancel within 14 days, you are entitled to a refund. For digital streaming services where access has been used with your express consent, the right may be altered; provide your signup date and any express consent evidence to the trader.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk.

Before you cancel - negotiating with Guitar Tricks

There are no published reports of standard retention discounts from Guitar Tricks in the available research. To request a retention offer, contact [email protected] and ask for a discounted rate or a switch to Annual billing. Provide your account email, state that you are considering cancellation and request any available offer. Retention offers, if any, are discretionary and not guaranteed by Guitar Tricks' public documentation.

What cancellation saves you - precise math

Current Guitar Tricks prices used in calculations: Full Access Monthly £19.95; Full Access Annual £179.95; Full Access Quarterly £49.95; Basic Membership Free; one-to-one 30 minutes £60; one-to-one 1 hour £120.

Monthly to yearly math: £19.95 x 12 = £239.40 per year. Annual price: £179.95 per year. Saving by choosing annual instead of monthly: £239.40 - £179.95 = £59.45 per year.

Savings by switching to a cheaper alternative: Fender Play annual £89.99. If you move from Guitar Tricks annual £179.95 to Fender Play annual £89.99, saving = £179.95 - £89.99 = £89.96 per year.

Other competitor prices used: Yousician annual £89.99; Musora annual £223.00. Example: switching from Guitar Tricks monthly (£239.40/year) to Yousician annual £89.99 saves £149.41 per year (£239.40 - £89.99).

Key UK consumer laws

Contracts for online subscriptions are covered by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, which provides a 14 day statutory cooling-off period for distance contracts. Digital content rights and requirements for satisfactory quality are under the Consumer Rights Act 2015. The Digital Markets, Competition and Consumers Act 2024 introduced obligations including an end of contract notice for cancelled subscriptions; if Guitar Tricks fails to provide required notices, you may escalate.

How to escalate a dispute

First, complain to Guitar Tricks support at [email protected] and keep written records. If unresolved, contact Citizens Advice for guidance and the Competition and Markets Authority for unfair terms. For card payments, use Section 75 or request a chargeback from your card issuer. For App Store purchases, seek redress via Apple; for Google Play purchases, use Google Play dispute/refund tools and provide your order ID starting with GPA. The Digital Markets, Competition and Consumers Act 2024 requires traders to issue an end of contract notice; if that does not occur, reference the Act when escalating. Relevant legislation: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.

Access and final billing

Confirm the cancellation email from Guitar Tricks and check your next card statement to ensure no further charges. If you cancelled within the 14 day cooling-off period and are eligible, expect a refund within 14 days of the trader being informed of cancellation under the Consumer Contracts Regulations 2013.

Data and re-activation

Ask support to confirm how long your account data is retained and whether re-activation keeps your progress. If you re-subscribe later, your access will resume according to Guitar Tricks account policy; request this confirmation in writing.

Follow this checklist to cancel and protect your rights:

• Find your account email and username.
• Decide how you subscribed - website, Google Play or Apple App Store.
• If via Apple, cancel in Apple Subscriptions and contact Apple for refunds.
• If via Google Play, cancel in Google Play and keep the order ID (GPA...).
• If via website, email [email protected] and request cancellation and refund if within 60 days.
• Send Recorded Delivery to Guitar Tricks, 80-82 West St, GU9 7EN Farnham, United Kingdom if you want indisputable proof.
• Keep all confirmation emails and Recorded Delivery receipts.
• If a refund is refused and you paid by card, contact your card issuer for Section 75 or chargeback.