Cancel Daily Mail Plus the easy way

Service overview

Daily Mail Plus is the digital subscription service providing full access to digital editions of the Daily Mail and The Mail on Sunday, puzzles, podcasts, recipe finder, videos and galleries. Plans include edition bundles, Mail+ news access and app-based in-app purchases.

Main features

Features include digital newspaper editions on demand, puzzles and games, archived back issues, newsletters and exclusive digital content. Some offers are introductory and limited to new subscribers.

Company facts

Web cancellation (recommended)

1. Go to https://www.mailsubscriptions.co.uk/.
2. Sign in with the email used to subscribe.
3. Open 'My Subscriptions' or the account area and select the Daily Mail Plus plan.
4. Choose 'Cancel subscription' and follow on-screen prompts.
5. Save or screenshot the on-screen confirmation and keep the confirmation email.

iOS cancellation (App Store)

1. Open iPhone Settings and tap your name, then 'Subscriptions'.
2. Find the Daily Mail Plus or Mail+ subscription.
3. Tap 'Cancel Subscription' and confirm.
4. Save the Apple confirmation email or take a screenshot showing cancellation.

Android cancellation (Google Play)

1. Open the Google Play Store app and tap your profile, then 'Payments & subscriptions' then 'Subscriptions'.
2. Select Daily Mail Plus and tap 'Cancel subscription'.
3. Save the Google Play confirmation email or screenshot.

Phone cancellation

1. Find the official customer service number on Daily Mail Plus or your subscription paperwork. Daily Mail Plus does not publicly publish a dedicated phone hours line in research; if a number is given, call and request cancellation quoting your account email.
2. Request a call reference number and the email confirmation.

Email cancellation

1. Send a clear email from the account holder email to the subscription support address used on your order or the contact shown on Daily Mail Plus.
2. Include full name, account email, subscription plan and a clear sentence: "I wish to cancel my Daily Mail Plus subscription with immediate effect."
3. Keep the reply email as proof.

Post cancellation (registered letter)

1. Write a signed letter including your full name, account email and a clear statement: "I cancel my Daily Mail Plus subscription under the Consumer Contracts Regulations 2013."
2. Send to: Daily Mail Plus, 2 Derry Street, W8 5TT London, United Kingdom by Royal Mail Signed For and keep the receipt.
3. Retain the signed-for delivery receipt as proof.

Moving address

Rule: Moving alone does not automatically end a digital subscription. If you move to a country where Daily Mail Plus is not available, request cancellation and show proof of new address such as a utility bill or council tax bill. Daily Mail Plus availability is listed as United Kingdom; provide a scanned proof of new overseas address if applicable.

Required proof documents: utility bill, council tax bill or tenancy agreement. Applicable law: Consumer Rights Act 2015 for contract performance obligations.

Price increase

Rule: If Daily Mail Plus increases the subscription price, you are entitled to cancel if the increase violates your contract or if you do not accept the variation. Request written confirmation of the change and cancel if you do not accept the new price.

Required proof documents: the notice of price increase sent to you and the original subscription terms. Applicable law: Consumer Rights Act 2015 concerning unfair contract terms.

Death of subscriber

Rule: Following the death of the named subscriber, the executor or next of kin may request cancellation. Provide a copy of the death certificate and evidence of authority if the account is to be handled by an executor.

Required proof documents: death certificate and proof of executor status or next of kin identification. Applicable law: Consumer Rights Act 2015 for contract termination on personal events.

Legitimate ground

Rule: Legitimate grounds to end a subscription include persistent non-performance of the service or substantial service defects. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill. If the app repeatedly fails to work and Daily Mail Plus does not fix it after complaints, you may cancel for breach.

Required proof documents: copies of written complaints, screenshots of errors, and dates of attempted fixes. Applicable law: Consumer Rights Act 2015.

End of commitment

Rule: If the subscription had a fixed initial commitment period and that period ends, you may cancel at the end of that period without penalty. Provide the original order confirmation showing the end date.

Required proof documents: original order confirmation or receipt. Applicable law: contract terms governed by Consumer Rights Act 2015.

Cooling-off period

Rule: You may cancel within a 14-day cooling-off period with a full refund where the contract was concluded online or off-premises, unless you gave express consent to immediate performance of digital content. Consumer Contracts Regulations 2013 provide this right. Daily Mail Plus research confirms: "You may cancel within a 14-day cooling-off period at no cost."

Required proof documents: order confirmation and a clear cancellation notification by email or post. Applicable law: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024 - cooling-off rights.

Before cancelling: negotiate

Retention offers: Public research shows Daily Mail Plus runs promotional pricing for new subscribers and introductory offers but there are no publicly reported standard retention discounts available to existing subscribers. If you want to ask for a retention offer, contact support via the MailSubscriptions account area or email and request a personalised offer. Quote your account email, current plan, and the competing price you have found.

What cancelling saves you

Compute yearly costs and savings for common plans:

DailyMail+ Editions monthly: £15.99 x 12 = £191.88 per year. Annual Editions: £119.88 per year. Saving by switching from monthly to annual: £191.88 - £119.88 = £72.00 per year.

Mail+ monthly: £4.99 x 12 = £59.88 per year.

Daily Mail Plus App Store example monthly: £12.99 x 12 = £155.88 per year.

Small app purchase example monthly: £2.99 x 12 = £35.88 per year.

Cheapest listed competitor: Stylist+ at £4.49 per month = £53.88 per year. Example saving vs DailyMail+ Editions monthly: £191.88 - £53.88 = £138.00 per year.

Key consumer law

Applicable UK law includes the Consumer Rights Act 2015 for quality of service and unfair contract terms, and the Consumer Contracts Regulations 2013 which provide a 14-day cooling-off right for contracts made online or off-premises. The research also cites the Digital Markets, Competition and Consumers Act 2024 covering renewal cooling-off rights.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 allow you to cancel within 14 days and obtain a refund unless you expressly consented to immediate supply of digital content and agreed to lose the right to cancel. The research states: "A consumer has the right to cancel a subscription contract during the initial cooling-off period and any renewal cooling-off period."

Escalation steps

1. Complain to Daily Mail Plus support in writing and keep copies. 2. If unresolved, contact Citizens Advice for guidance. 3. For payment disputes, ask your card issuer about Section 75 or a chargeback. 4. For persistent unfair contract terms or hard-to-cancel renewals, contact the Competition and Markets Authority or your sector ombudsman. The CMA treats hard-to-cancel subscriptions as potential unfair practice.

Check access and final billing

After cancellation verify whether you retain access until the end of the paid period or immediately lose access. Keep the final invoice and check your bank or card statement for any further charges.

Data and re-activation

Request confirmation in writing that your account is cancelled and what happens to your personal data. If you want to re-activate later, check current pricing; promotional rates are often limited to new subscribers.

Follow this checklist to cancel cleanly and preserve your rights.

• Log in to MailSubscriptions and attempt online cancellation.
• Save on-screen confirmation and any confirmation emails.
• If cancelling via Apple or Google Play, save the platform confirmation email or screenshot.
• Within 14 days, cite the Consumer Contracts Regulations 2013 if you want a full refund.
• If you must post a cancellation, send a signed registered letter to Daily Mail Plus, 2 Derry Street, W8 5TT and keep the signed-for receipt.
• Record any phone reference numbers and the name of the agent who handled the call.