Cancel Guardian Weekly the easy way

Overview

Guardian Weekly is a weekly international magazine published by The Guardian that packages global news, features and analysis in a print and digital format. It is intended for readers who want a curated weekly perspective on international affairs and culture.

Formats

Guardian Weekly is available as a digital edition and as a print plus digital combination. Digital subscriptions are available monthly, quarterly, six months and annually; print gift subscriptions are sold in 1, 2 and 3 year packages for UK delivery.

Editorial focus

The title prioritises original reporting, global analysis and long-form journalism, combining Guardian coverage with international context in one weekly issue.

Web - Manage My Account (digital subscriptions)

1. Go to the official cancellation/help pages: Manage My Account - Guardian Help.
2. Log in with the account used to subscribe.
3. Select 'Manage subscription/contribution/membership'.
4. Scroll to the cancellation option and confirm cancellation.
5. Save or screenshot the confirmation page and keep any email receipt.

iOS - Apple subscriptions

1. Open Settings on your iPhone or iPad.
2. Tap your name, then tap 'Subscriptions'.
3. Find the Guardian subscription and select 'Cancel Subscription' to stop auto-renewal.
4. Keep the Apple confirmation email or screenshot the subscription status screen.

Android - Google Play subscriptions

1. Open the Google Play Store app.
2. Tap your profile icon, then 'Payments and subscriptions' then 'Subscriptions'.
3. Select the Guardian subscription and tap 'Cancel subscription'.
4. Keep the Google Play cancellation email.

Phone

1. Call +44 (0) 330 333 6767 (UK, Europe, rest of world).
2. Request cancellation of your Guardian Weekly subscription and state the account details or delivery address.
3. Ask the agent to send a written confirmation by email to your address and note the time and name of the agent.

Email

1. Send an email to [email protected] or [email protected] with subject 'Cancel Guardian Weekly subscription'.
2. Include your full name, subscription reference or delivery address and preferred contact details.
3. Keep the reply from customer support as proof of cancellation.

Post

1. Write a signed letter requesting cancellation and include your name, delivery address and subscription reference if known.
2. Send the letter to: Guardian Weekly, Kings Place, 90 York Way, N1 9GU London, United Kingdom.
3. Use tracked delivery and retain proof of postage; request written confirmation from customer services when they receive the letter.

Moving address

Rule - If you move outside the delivery area for a print subscription or change billing address outside the United Kingdom for a UK-only print subscription, notify customer services and request cancellation. Required documents - a proof of new address such as a utility bill or tenancy agreement. Applicable law - Consumer Contracts Regulations 2013 for distance contracts when applicable.

Price increase

Rule - If Guardian Weekly increases the price and the change affects your contract, you can cancel if the contract allows termination for price rises. Required documents - the price increase notice sent by Guardian as evidence. Applicable law - Consumer Rights Act 2015 regarding unfair terms and the Competition and Markets Authority guidance on auto-renewal and price transparency.

Death of subscriber

Rule - In the event of the death of the subscriber, contact customer services to cancel and request a refund if eligible. Required documents - copy of the death certificate and proof of identity of the person requesting cancellation. Applicable law - standard contract termination practices; escalate to customer services.

Legitimate ground (illness or inability to receive issues)

Rule - Guardian Weekly accepts cancellation requests for legitimate grounds where delivery or access is not possible. Required documents - medical certificate or official document proving the ground. Applicable law - Consumer Rights Act 2015 on contract performance and the Consumer Contracts Regulations 2013 where applicable.

End of commitment

Rule - For fixed-duration gift print subscriptions (1 year, 2 years, 3 years) contracts end at the stated term. Required documents - subscription confirmation or gift certificate. Applicable law - Contract terms as set in the subscription agreement; refer to official terms and conditions.

Cooling-off (14 day right)

Rule - You can cancel any subscription concluded online or off-premises within 14 days from sign-up and obtain a full refund if eligible. Guardian Weekly states subscription will stop immediately and refunds will be processed without undue delay and not later than 14 days after notification. Required documents - a clear statement of your decision to cancel and any original payment evidence. Applicable law - Consumer Contracts Regulations 2013 and the relevant 2024 legislation on cooling-off rights: Cooling-off rights (2024).

Before you cancel: negotiate

Retention offers - There are no public reports of standard retention discounts for Guardian Weekly in the research data. One known benefit is that existing print Guardian Weekly magazine subscribers can access the digital version for free. To ask for a retention offer contact [email protected] or call +44 (0) 330 333 6767, state your account details and request any current promotions or a discounted rate.

What cancelling saves you

Compute yearly savings using real prices from Guardian Weekly and the cheapest competitor found in the research.

Guardian Weekly Digital Edition (1 year) = £90.00 per year (listed as £7.50 per month x12 = £90.00).

Guardian Weekly Print + Digital (1 year gift) = £165.00 per year.

Cheapest competitor in research: New Internationalist annual = £32.88 per year (£2.74 per month x12 = £32.88).

Examples of savings:

• Switch from Guardian Weekly digital annual to New Internationalist annual: £90.00 - £32.88 = £57.12 saved per year.
• Cancel a 1-year print gift costing £165.00 and subscribe to New Internationalist: £165.00 - £32.88 = £132.12 saved per year.
• Cancel a quarterly-dated digital plan priced at an effective £7.67 per month (3-month plan price) x12 = £92.04 per year; switching to New Internationalist saves £92.04 - £32.88 = £59.16 per year.

Consumer law that applies

Key laws - Consumer Rights Act 2015 (services must be performed with reasonable care and skill and unfair contract terms may be unenforceable) and Consumer Contracts Regulations 2013 (14-day cooling-off period for most online or off-premises contracts). The Competition and Markets Authority publishes guidance on auto-renewal and hard-to-cancel subscriptions.

Cooling-off and refunds

If you cancel within 14 days of signing up you are entitled to a full refund for most subscription contracts under the Consumer Contracts Regulations 2013. For digital content, if you gave express consent and download or streaming began, the right to a refund may be restricted. Guardian Weekly states refunds are processed without undue delay and not later than 14 days after cancellation notice.

How to escalate

First, complain to Guardian customer services via [email protected] or by phone. If the issue is not resolved, seek help from Citizens Advice, and consider chargeback or Section 75 through your card issuer for qualifying card payments. If the issue concerns unfair automatic renewal practices, consider contacting the Competition and Markets Authority for guidance.

Check access and deliveries

After cancellation, digital access typically stops immediately. For print subscribers Guardian Weekly may still deliver one or two copies after cancellation in some cases, but you should not be charged if you cancelled within the cooling-off period and are eligible for a refund.

Final billing and refunds

Refunds are returned using the original payment method unless otherwise agreed. Guardian states refunds will be paid without undue delay and not later than 14 days after notification of cancellation. If you paid by Direct Debit do not cancel the Direct Debit instruction until the refund has been received.

Data and re-activation

Contact customer services to request deletion or retention of your account data. Re-activation of a cancelled subscription is possible by re-subscribing; any new promotional pricing will be subject to current offers and terms.

Complete this checklist when cancelling your Guardian Weekly subscription.

• Find your subscription reference or the email used to sign up.
• Decide the cancellation channel: Manage My Account, phone, email or post.
• If cancelling within 14 days, state explicitly you are exercising your cooling-off right and request a refund.
• Keep proof: screenshot confirmations, emails, proof of postage or call details (date, time, agent name).
• If you used Apple or Google Play, cancel via the respective app store to stop auto-renewal.
• Retain bank or card statements showing refund arrival; allow up to 14 days for refund processing.
• If you have disputes, contact Citizens Advice and consider chargeback or Section 75 if eligible.