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Subject : Cancellation of The Week agreement
How to cancel The Week in the UK in 2026. Step-by-step methods, refund rights, phone numbers and Trustpilot rating 2.4/5.
| Item | Value |
|---|---|
| Fastest method | Phone - call +44 (0) 330 818 1668 (immediate confirmation from an agent during opening hours) |
| Effective delay | Subscription continues until the end of the current paid term; refunds for unmailed issues processed within 30 days |
| Notice period | None - subscription runs until the end of the paid term unless immediate cancellation and refund requested |
| Cancellation fee | £0 |
| Minimum commitment | First 6 weeks free trial then cancel anytime |
| Phone + hours | +44 (0) 330 818 1668 - Monday to Friday, 09:00 to 17:00 UK time |
| Postal address for registered letter | The Week, Crown Way, CF14 3UZ Cardiff, United Kingdom |
The Week is a weekly news magazine that packages domestic and international news, opinion and analysis into short, readable summaries for time-pressed readers. The title aims to present multiple viewpoints across the political spectrum.
The Week is sold as a digital subscription, a print subscription, and a print plus digital bundle. The service offers a 6-week free trial on its subscriptions before the paid term begins.
| Founded | 1995 |
| Founder | Kandathil Mammen Mathew |
| Headquarters | New York, United States |
| Employees | ~36 |
| Support email | [email protected] |
| Annual revenue | $31.6M |
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Web | Use the subscription FAQ/contact pages to submit a cancellation or manage your account online | Web form: response reported ~48 hours for email replies; site navigation 5-15 minutes | Email confirmation or support ticket | Easy |
| Phone | Call +44 (0) 330 818 1668 or +44(0) 330 333 9490 for print/digital bundle queries | Immediate during opening hours | Verbal confirmation; request written confirmation by email | Easy |
| Send a cancellation request to [email protected] or use the website contact forms | Response reported ~48 hours | Email reply | Medium | |
| Post | Send a registered letter to the postal address stating your subscription details and request cancellation | Delivery time plus handling - allow 7-14 days | Proof of postage and receipt from The Week if returned | Medium |
| iOS app | Cancel via Apple subscriptions if purchased through the App Store or contact support if billed by The Week | Immediate via App Store or 48 hours if contacting support | App Store cancellation receipt or email | Medium |
| Android app | Cancel via Google Play subscriptions if purchased through Google Play or contact support if billed by The Week | Immediate via Google Play or 48 hours if contacting support | Google Play cancellation receipt or email | Medium |
Rule: A change of address by itself does not automatically terminate a paid subscription. The Week does not publish a special policy for moves. To cancel, follow the normal cancellation routes and provide proof of new address only if you seek a delivery refund for unmailed issues.
Required proof documents: proof of new address if requesting delivery refund. Not published by The Week.
Rule: The research data does not publish a specific price increase exit right for The Week. Under UK law, if the subscription terms allow unilateral price increases, the consumer may be able to cancel if the contract changes materially. The Week does not publish a price increase cancellation policy in the available sources.
Required proof documents: contract or renewal notice showing the price increase. Not published by The Week.
Rule: The Week does not publish its procedure for cancelling on death. Typically a close relative should contact customer service with a copy of the death certificate to request cancellation and refund for unmailed issues.
Required proof documents: death certificate and proof of authority. Not published by The Week.
Rule: Under the Consumer Rights Act 2015 services must be performed with reasonable care and skill. The Week must address delivery failures or digital access issues. If The Week fails to deliver or provide access, request cancellation and refund for unmailed issues within 30 days.
Required proof documents: documented failed deliveries, screenshots of digital access errors, correspondence with support. Applicable law: Consumer Rights Act 2015.
Rule: Subscriptions auto-renew. Cancel before the renewal date to stop the next paid term. The Week states subscriptions continue until the end of the paid term and can be cancelled to avoid future charges.
Required proof documents: subscription account details or cancellation confirmation. Not published by The Week.
Rule: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give a 14-day cooling-off right for distance and off-premises contracts. For digital content, the right ends if you start downloading or streaming with your express consent. If you are within 14 days and have not started the digital download, you can cancel and request a refund.
Required proof documents: cancellation notice and proof you did not start digital downloads if contested. Applicable law: Consumer Contracts Regulations 2013.
The public research contains no confirmed reports of specific retention discounts or offers made by The Week. There is no documented list of retention offers in the available sources. If you want to try to keep the subscription: call +44 (0) 330 818 1668, state your cancellation intent, and ask for any retention discount or an alternative lower-price plan. Ask the agent for the exact offer in writing and the expiry date of the offer before you make a decision.
Compute yearly cost and savings from the published plans:
Digital plan: £13 x 12 = £156 per year.
Print plan: £16 x 12 = £192 per year.
Print + Digital: £16.67 x 12 = £200.04 per year, rounded and listed by The Week as £200 annually.
Example: cancelling a Digital plan saves £156 per year. Cancelling a Print plan saves £192 per year.
Cheapest alternative from the competitors listed in our research: Private Eye at £35 per year. Savings comparison: cancelling The Week Digital and switching to Private Eye saves £156 - £35 = £121 per year. Cancelling The Week Print saves £192 - £35 = £157 per year.
Key statutes: Consumer Rights Act 2015 and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The Regulations govern distance and off-premises contracts and provide a 14-day cooling-off right. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill.
The Competition and Markets Authority (CMA) treats unclear auto-renewal terms and hard-to-cancel subscriptions as potential unfair practices. If you believe The Week uses unfair renewal methods, complain first to The Week and then to Citizens Advice for guidance on escalation. For qualifying card payments, you can consider Section 75 or contact your card issuer for chargeback.
1. Complain in writing to The Week via theweek.com/contact-us. 2. If unresolved, get advice from Citizens Advice. 3. Use Section 75 for eligible credit card transactions or ask your card issuer for chargeback. 4. If a sector ombudsman applies, follow its process. Applicable laws: Consumer Rights Act 2015; Consumer Contracts Regulations 2013 (legislation.gov.uk).
Digital access after cancellation: for weekly magazines you will have one week to download paid digital editions; monthly titles have four weeks, according to The Week's published terms. Save any paid editions you want before the expiry of that period.
If you cancel and request a refund for unmailed issues, The Week's published policy states customers can receive a full refund on unmailed issues within 30 days. Keep all proof of cancellation and request confirmation of any refund timeline.
If you choose to re-subscribe later, subscriptions auto-renew and the introductory 6-week free trial is limited to one per household per 12 months, so a new trial may not be available.
Use this checklist to complete cancellation and protect your rights.
£13
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Access to weekly magazine in digital format via app before newsstand release; daily digital summaries via app, website or newsletters. Cancel or pause anytime.
£16
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Printed magazine delivered weekly. Cancel or pause anytime.
£16.67
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Printed magazine delivered weekly plus digital access before newsstand release. Cancel or pause anytime.
No commitment. Billoff helps you cancel or adjust your The Week subscription without hunting down every detail alone.
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The Week is available in many countries. Here are several frequently cited markets:
What you should know about The Week subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your The Week subscription, whichever payment method you use.
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