Cancel Time Magazine the easy way

Overview

Time Magazine is a global news weekly published by Time USA, LLC. It covers world events, politics, business, technology and culture. Time is published in print and digital editions and offers special archive content on its app.

Formats and audience

Time is available as print and digital subscriptions. The audience is readers seeking condensed world coverage and analysis, including leaders and professionals who want a curated digest of major stories.

Web

1. Open Time legal terms or the subscription portal at the Time subscriber services page.
2. Sign in with your account credentials used to subscribe.
3. Locate the subscription management or renewals section and select Cancel or Turn Off Auto-Renewal.
4. Save a screenshot of the confirmation screen and keep any confirmation email.

iOS

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Find Time in the list and tap Cancel Subscription.
4. Keep the Apple confirmation email for proof.

Android

1. Open Google Play Store and tap your profile icon.
2. Tap Payments and subscriptions then Subscriptions.
3. Select Time and tap Cancel subscription.
4. Save Google Play confirmation email.

Phone

1. Call 1-800-843-TIME (8463) - this is the U.S. customer service number listed for cancellations.
2. Provide your subscription account number, name, billing address and the reason for cancellation.
3. Request a confirmation email or reference number and note the agent name and time of call.

Email

1. Send an email to [email protected] with subject line CANCEL and include your account number and full name.
2. Alternatively send to [email protected] for U.S. service if applicable.
3. Keep the sent email and any reply as proof.

Post

1. Write a signed letter stating you wish to cancel the subscription, include account number and address.
2. Send by recorded delivery to Time Magazine, 11 - 12 St. James's Square, SW1Y 4LB London, United Kingdom.
3. Keep proof of postage and delivery receipt.

Moving abroad or change of delivery address

If you move and delivery cannot continue to your UK billing address, provide proof such as a utility bill or new rental agreement showing the new non-UK address. Time does not publish an explicit policy for accepted proofs; include account number and new address in your cancellation request.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts when change of circumstances affects supply.

Price increase

If Time raises the subscription price mid-contract and you do not accept the new price, you may cancel. Provide the notice of price increase from Time and your original contract details. Keep the communication showing the increase as evidence.

Applicable law: Consumer Rights Act 2015 applies to unfair contract terms; review the contract notice provided by Time.

Death of subscriber

For death of the account holder, send a copy of the death certificate and a signed request from the executor or next of kin to the support email or postal address. Time does not publish a specific acceptance list but will require documentation to stop deliveries and billing.

Applicable law: consumer contract termination principles under UK consumer law.

Legitimate ground (quality of service or non-performance)

If Time fails to provide the service with reasonable care and skill, cite the Consumer Rights Act 2015 and provide correspondence showing missed deliveries, persistent access errors or unfulfilled promises. Keep screenshots, delivery records and emails as proof.

Applicable law: Consumer Rights Act 2015.

End of commitment / fulfilled contract

If your paid period ends, cancel before the renewal date to stop auto-renewal. Use the online account cancellation or email. Proof required: confirmation of cancellation or online receipt.

Applicable law: CMA guidance on auto-renewal and contract renewal transparency under the Digital Markets, Competition and Consumers Act 2024.

Cooling-off period

For distance sales you have a 14 day right to cancel under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To exercise the right send a clear statement of cancellation to Time by email, online form or registered letter within 14 days and request a refund for unserved issues.

Applicable law: The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - 14-day cooling-off.

Before you cancel: ask for a retention offer

Research does not list specific retention discounts that Time routinely offers. To request a retention offer, contact customer service by phone or email, state your account number, explain you are cancelling and ask if a loyalty rate or a discounted renewal is available. If you are on an introductory trial, note that trials auto-renew at the standard quarterly rate after the trial.

What cancelling saves you - concrete yearly math

Example 1 - Digital monthly subscription: £5.99/month. Annual cost if kept monthly: 12 x £5.99 = £71.88. Switching to the annual digital plan at £54.99 saves £71.88 - £54.99 = £16.89 per year.

Example 2 - One Year Print and Digital: £64.99/year. Cheapest competitor listed in research is Prospect Magazine at £49.99/year. Cancelling Time and switching to Prospect saves £64.99 - £49.99 = £15.00 per year.

Example 3 - Introductory trial cost: £1 for 3 issues then auto-renews at quarterly renewal. If you cancel before auto-renewal you avoid subsequent quarterly charges. Three year Print and Digital listed at £193.00 total; dividing by 3 yields £64.33 per year on average compared with a one year plan of £64.99.

Concrete prices quoted: £5.99/month, £54.99/year, £32.99 (half-year), £64.99/year, £193.00 (three years), offers from £53.99 and £59.99 for bundles with earphones, and trial £1 for 3 issues.

Key UK consumer law

Your rights are protected by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Rights Act 2015 and protections under the Digital Markets, Competition and Consumers Act 2024 for unfair auto-renewal or hard-to-cancel subscriptions.

See the legislation: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024 - cooling-off rights.

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 you have 14 days to cancel distance contracts. If Time processes refunds for print subscriptions they refund unserved issues or issues not processed for fulfillment as stated on Time's legal pages. The trader must reimburse payments without undue delay and within 14 days of being informed of cancellation in most cases.

For Time's stated refund approach see Time terms of service.

Escalation steps

If Time refuses a lawful refund or imposes an unfair cancellation fee, first complain in writing to Time using support email or postal address. If unresolved contact Citizens Advice and use the appropriate ombudsman or your card issuer for chargeback or Section 75 claim if the payment qualifies. The CMA oversees unfair auto-renewal practices.

Check access and final billing

After cancelling verify digital account access and note the final billing date. Keep confirmation emails and screenshots showing cancellation and any final charge amounts. If you paid by card, monitor the card statement for the refund or final charge.

Data and account re-activation

Request confirmation that your personal data will be managed under Time's privacy policy. If you later re-subscribe you may need to create a new digital account or reactivate the existing account depending on Time's system. Keep your login credentials secure.

Proof to keep

Keep at least one of the following as proof: on-screen confirmation screenshot, confirmation email, sent registered letter receipt, or application store cancellation email.

Use this checklist to cancel efficiently and protect your rights.

• Find your Time account number and subscription details.
• Decide which cancellation channel you will use: online, email, phone or registered letter.
• If cancelling within 14 days of purchase, state you are exercising your statutory cooling-off right under the Consumer Contracts Regulations 2013.
• Send the cancellation and keep proof: screenshot, confirmation email, or Royal Mail proof.
• If you expect a refund, request it in the same message and include bank details if required; note that refunds must usually be made within 14 days under UK law.
• If you pay by credit card and the merchant refuses a lawful refund, contact your card issuer for chargeback or Section 75 advice.