Cancel My Perfect Resume the easy way

Service summary

My Perfect Resume is an online resume and cover letter builder owned by Bold Limited. It provides templates, AI-assisted writing guidance, downloadable resumes in common file formats and career resources.

Main features

Features include template libraries, expert-written content suggestions, unlimited TXT downloads on the free tier, and PDF/Word downloads on Premium plans.

Company facts

Web (account) - full steps

1. Sign in at myperfectresume.com using your account email and password.
2. Open Account or Billing in the account menu.
3. Select the active subscription and click Cancel or Manage Subscription.
4. Follow on-screen prompts until you see a cancellation confirmation screen and save a screenshot.
5. Save any confirmation email you receive.

iOS (App Store) - full steps

1. Open the Settings app on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Find MyPerfectResume in the list and tap Cancel Subscription.
4. Keep the Apple cancellation confirmation email or screenshot of the cancelled status.

Android (Google Play) - full steps

1. Open Google Play Store app on your Android device.
2. Tap the profile icon, then Payments and Subscriptions, then Subscriptions.
3. Select MyPerfectResume and tap Cancel subscription.
4. Keep the Google Play cancellation confirmation email or screenshot.

Phone - full steps

1. Find the customer service phone number on MyPerfectResume support pages (not publicly disclosed in research).
2. Call and state: "I want to cancel my subscription and stop future billing."
3. Ask for a reference number and written confirmation by email.
4. Record date, time and agent name for escalation if needed.

Email / Help form - full steps

1. Open the contact or support form on the MyPerfectResume website.
2. Submit a clear message including account email, last 4 digits of payment card, and the words "Cancel subscription and stop future billing".
3. Request written confirmation and note the submission date.

Post (registered letter) - full steps

1. Write a signed letter including your full name, account email, date of birth or account ID, and a clear cancellation statement: "I Cancel my MyPerfectResume subscription and request written confirmation and cessation of billing."
2. Send by Registered Delivery to: My Perfect Resume, 113 Cherry Street, Suite 55298, 98104-2205 Seattle, USA.
3. Keep the Registered Delivery receipt and the delivery tracking details.

If you purchased via Apple or Google, cancelling in the store stops further renewals immediately and is the fastest way to stop charges. For web subscriptions, allow up to 24 hours for confirmation. For post, keep proof of posting and delivery.

Additional guidance and third-party how-to tips are available in this troubleshooting article: How to cancel MyPerfectResume.

Cooling-off period (14 days)

Rule: Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days to cancel most distance contracts for a refund. The cooling-off period starts the day after the contract is concluded.

If you asked MyPerfectResume to start supplying digital content immediately and you gave express consent and acknowledged that you lost the right to cancel, your right to a full refund may be lost. If you cancel after consuming digital content in the cooling-off period, the refund may be reduced proportionally to the value of the content already supplied.

Required proof documents: account email, date/time of order, evidence of express consent if given (email or on-screen confirmation).

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Price increase

Rule: If MyPerfectResume increases the subscription price without a contractual right to do so, you may treat a unilateral significant price rise as a breach under the Consumer Rights Act 2015 where the term is unfair.

Required proof documents: your original plan terms, notice of price change from MyPerfectResume, screenshots of previous price and new price.

Applicable law: Consumer Rights Act 2015.

Death of the subscriber

Rule: In the event of the subscriber's death, an estate representative can request cancellation and a refund for future charges not yet supplied.

Required proof documents: death certificate, proof of estate authority (grant of probate or executor documentation), account details and last payment evidence.

End of commitment or subscription expiry

Rule: If you purchased a 1-year Premium Access for £59.90 and the term ends, do not allow automatic renewal to occur if you do not want another year; cancel before renewal date by following the account or store cancellation steps.

Required proof documents: original purchase receipt, account email.

Legitimate ground accepted by MyPerfectResume

From research MyPerfectResume accepts cancellation requests submitted via account settings, app store cancellation, and postal cancellation. MyPerfectResume has a money-back guarantee in marketing, but customers report inconsistent refund outcomes.

Required proof documents: account email, order receipt, screenshots of cancellation confirmation, Registered Delivery receipt for postal cancellations.

Before cancelling: negotiate

Known retention offers: research did not identify specific standard retention discounts from MyPerfectResume. Customers report limited evidence of retention offers. When you call or message, ask explicitly for a retention discount or one-off access extension.

Script to use: "I want to cancel because of cost. Do you have a retention offer or a discounted annual price? I can stay if you offer a one-off discount or freeze for X months."

What cancelling saves you

Compute yearly costs and savings using the published GBP prices.

Scenario A - 14-Day Premium Access auto-renewing at £16.95 billed every 4 weeks: 13 billing periods per year. Calculation: £16.95 x 13 = £220.35 per year.

Scenario B - 1-Year Premium Access charged upfront: £59.90 per year.

Saving if you switch from recurring 14-day auto-renewal to the annual plan: £220.35 - £59.90 = £160.45 per year.

Scenario C - Monthly-equivalent at £4.99 per month (1-Year Premium Access monthly quote): £4.99 x 12 = £59.88 per year.

Cheapest real alternative from verified sources: PikaResume is listed as an alternative resource. See PikaResume UK for features and pricing details on that service.

Key UK consumer law

The Consumer Rights Act 2015 requires digital services to be supplied with reasonable care and skill and prevents unfair contract terms. The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant a 14-day cooling-off period for distance contracts.

Cooling-off and digital content exception

If you consented to immediate performance of digital content and acknowledged loss of the cancellation right, the right to cancel under the Consumer Contracts Regulations 2013 can be lost. If you cancel after the service started, refunds can be reduced proportionally to the service already provided.

Hard-to-cancel subscriptions and escalation

The Competition and Markets Authority (CMA) treats hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair. If MyPerfectResume refuses a legitimate refund or fails to stop renewal, escalate: first complain to the trader, then seek help from Citizens Advice. For card payments, consider a Section 75 claim if the payment qualifies or ask your bank for a chargeback.

How to escalate - step-by-step

1. Complain in writing to MyPerfectResume, include dates, amounts and proof.
2. If unresolved, contact Citizens Advice for next steps and template letters.
3. For credit card payments above £100, consider a Section 75 claim with your card issuer.
4. Ask your card issuer for a chargeback for unauthorised or wrongly collected payments where Section 75 does not apply.

Check access and downloads

After cancellation, download final copies of your resume and cover letter in PDF or Word immediately if you need offline copies. Free tier allows TXT downloads; Premium access is required for unlimited PDF and Word downloads.

Data retention and account closure

Request deletion of your personal data if you want account removal. Keep a copy of any confirmation of deletion or account closure from the company.

Final billing and refunds

Review your bank or card statement for any further charges during the next billing cycle. If you are within the 14-day cooling-off period and did not consent to immediate performance, request a full refund. If you consumed digital content after expressly consenting, expect a proportional refund.

Re-activation

If you decide to return, note that re-activating a subscription may require a new payment and new contractual term; keep receipts for comparison.

Use this checklist to cancel and protect your rights.

• Gather order details: account email, purchase date, receipt.
• If you purchased via Apple or Google, cancel through the App Store or Google Play immediately and save the cancellation email.
• If cancelling by post, send a Registered Delivery letter to: My Perfect Resume, 113 Cherry Street, Suite 55298, 98104-2205 Seattle, USA.
• Take screenshots of on-screen cancellation confirmations and save any confirmation emails.
• If requesting a refund, state the reason and reference the 14-day cooling-off period if applicable.
• If you receive an unwanted charge, contact your card issuer for a Section 75 claim or chargeback where applicable.