Cancel MyPerfectResume the easy way

Service overview

MyPerfectResume is an online resume and cover letter builder that offers templated designs, AI-assisted content suggestions, and export options in PDF and Word formats. The service is owned by Bold Limited and targets job seekers across experience levels.

How it works

Users can create resumes using prewritten content suggestions and templates. A Free Plan exists with limited downloads in TXT format. A 14-day premium access trial is available for an initial fee, then auto-renews to recurring premium billing unless cancelled.

Company facts

Web - cancel via your account

1. Sign in to your MyPerfectResume account on the website.
2. Open My Settings from your account menu.
3. Select Subscription.
4. Choose Cancel subscription and confirm the cancellation prompt.
5. Save or screenshot the on-screen confirmation. Expect an email confirmation to the account email.

iOS - cancel App Store subscription

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Select MyPerfectResume from the list.
4. Tap Cancel Subscription and confirm. Keep the App Store cancellation record as proof.

Android - cancel via website or Google Play

1. If billed via Google Play, open Google Play Store app.
2. Tap your profile - Payments and subscriptions - Subscriptions.
3. Select MyPerfectResume and choose Cancel subscription.
4. If not listed, cancel via the MyPerfectResume website following the Web steps above.

Phone - cancel by calling support

1. Call 0800.189.0676 between 09:00 and 21:00 GMT, Monday to Sunday.
2. Provide your full name and account email or Account ID.
3. Request cancellation and ask for a confirmation reference number or follow-up email.

Email - cancel by message

1. Send an email to [email protected] from the account email address.
2. Include your full name, Account ID or account email, and state: "Please cancel my subscription effective immediately."
3. Save the sent email and any reply as proof.

Post - cancel by registered letter

1. Write a registered letter to MyPerfectResume, 123 Example Street, Suite 456, 12345 Anytown, USA with full name, account email and a clear cancellation statement.
2. Keep the registered mail receipt and delivery confirmation as proof.

Moving or change of residence

MyPerfectResume does not publish a specific policy that allows cancellation for moving. Under the Consumer Rights Act 2015, service contracts must be performed with reasonable care and skill, but moving alone is not an automatic legal reason for immediate termination unless the service cannot be provided at the new address. To cancel for relocation, submit supporting documents such as a new tenancy agreement or utility bill and send them with your cancellation request to [email protected].

Applicable law: Consumer Rights Act 2015.

Price increase

If MyPerfectResume increases the recurring price, the contract terms and the Consumer Contracts Regulations 2013 permit cancellation if the price change is not in the original terms. Collect any notice of price increase and request cancellation by email. Provide the price increase notice as proof.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Death of the subscriber

MyPerfectResume has not published a formal death policy. To cancel due to death, a family member or executor should contact [email protected] and provide a death certificate and proof of authority to act for the estate. MyPerfectResume has not publicly confirmed specific acceptance rules for this ground.

Applicable law: Consumer Rights Act 2015.

Legitimate ground accepted by MyPerfectResume

Research did not identify a public list of legitimate grounds MyPerfectResume accepts beyond standard refund and cancellation channels. Use the following practical grounds and documents when writing to support: medical incapacity - medical certificate; loss of employment - termination letter; fraud or unauthorised charges - card statements. MyPerfectResume's responses to such grounds are handled case by case.

Applicable law: Consumer Rights Act 2015.

End of commitment

If you are on a 1-year premium access paid upfront for £95.40, the contract ends at the end of that year. No early termination fee is published. To stop renewal at the end of the period, cancel before the renewal date using your account settings or contact support 0 days before renewal.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Cooling-off period (14-day statutory right)

For online purchases, UK consumers have a 14-day cooling-off period beginning the day after the contract is concluded. If you cancel within 14 days and the trader has not started digital content supply without your express consent, you are entitled to a full refund. If you consented to immediate service and acknowledged losing the right to cancel, your refund may be reduced proportionally for services already supplied.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel - negotiate

Research found no public record of standard retention offers from MyPerfectResume. If you want to negotiate, call 0800.189.0676 or email [email protected] and ask for retention options. Suggested script: "I want to cancel my subscription for account [your email]. Before I cancel, do you have any offers to reduce my bill or change plan?" Keep the agent name and any offer in writing.

What cancellation saves you - maths and cheapest real alternative

MyPerfectResume recurring premium charges £23.95 every 4 weeks, billed 13 times a year. Calculation: £23.95 x 13 = £311.35 per year. The 1-year upfront plan costs £95.40 paid once. Savings by switching from recurring to 1-year upfront: £311.35 - £95.40 = £215.95 per year. If you cancel entirely, you save the full recurring cost of £311.35 per year versus staying on the recurring plan.

Example calculations:

• Recurring monthly-equivalent plan: £23.95 x 13 = £311.35 per year.
• One-year plan: £95.40 per year.
• Saving if you choose one-year instead of recurring: £311.35 - £95.40 = £215.95 per year.

Cheapest real alternative for resume creation: Canva - Free plan at £0. Other free alternatives include Google Docs at £0 and Microsoft Word Online at £0. Choosing one of these free tools reduces yearly cost to £0 from £311.35, saving £311.35 per year.

Key UK consumer laws

The two main laws that protect UK consumers for online subscriptions are the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. These laws require services to be performed with reasonable care and skill and give a 14-day cooling-off right for distance contracts.

Cooling-off and digital content exception

The Consumer Contracts Regulations 2013 grant a 14-day right to cancel most online contracts starting the day after the contract is formed. This right can be lost for digital content if you expressly consent to immediate performance and acknowledged the loss of the right to cancel. If you used the service during the cooling-off period, any refund may be reduced proportionally for the value of the service used.

Auto-renewal and unfair practices

The Competition and Markets Authority (CMA) scrutinises unclear auto-renewal and hard-to-cancel subscriptions. If MyPerfectResume used unclear information or made cancellation difficult, this could be challenged under CMA guidance and the Consumer Rights Act 2015's provisions on unfair contract terms.

How to escalate if support fails

1) Complain to MyPerfectResume first in writing to [email protected]. 2) If unresolved, contact Citizens Advice for guidance. 3) For payment disputes, use your card issuer's chargeback or Section 75 if eligible. 4) If the issue concerns regulated sectors, escalate to the relevant ombudsman. Keep all evidence including emails, screenshots, bank statements, and chat transcripts.

Check access and exports

After cancellation, verify what file downloads remain available. Free plan allows TXT downloads. If you had Premium access, export your resume to PDF and Word before access ends. Save copies to your device and cloud storage.

Final billing and refunds

Confirm the cancellation date and check your bank or card statement for any final charges. If you cancelled within the 14-day cooling-off period and did not consent to immediate supply, request a full refund. To request a refund, email [email protected] and attach proof such as the cancellation confirmation and your bank statement showing the charge.

Re-activation and account data

You can re-activate the account by signing in and choosing a plan. If you want your account data deleted after cancellation, request data deletion via [email protected] and keep the deletion confirmation. MyPerfectResume has not published a specific retention period for user data.

Follow this checklist immediately when you decide to cancel to secure proof and avoid unwanted charges.

• Log in and cancel via My Settings - Subscription. Save screenshots of the confirmation.
• If cancelling by email, send from the account address to [email protected] and keep the sent email.
• If cancelling by phone, note the agent name and request a reference number. Ask for confirmation by email.
• Export your resume to PDF and Word before access ends.
• Check your next billing date and ensure cancellation is processed at least 0 days before renewal.
• If charged after cancellation, collect bank statements and contact your card issuer for chargeback if needed.
• Within 14 days of purchase, exercise your cooling-off right if you did not consent to immediate digital supply; request a refund.