Cancel Resume Maker AI the easy way

Service summary

Resume Maker AI (branded Resumemaker/ResumeMaker) is an online AI resume and CV builder that offers free creation tools plus paid upgrades for PDF/Word downloads and additional features. The product is marketed to job seekers and to organisations such as career centres and government programmes.

Main features

The service provides AI CV writing assistance, templates, LinkedIn import on some versions and organisation features for job search. Some web plans allow free building with a paid download fee, while subscription plans unlock unlimited downloads and templates.

Quick company facts

Official product pages: ResumeMaker pricing and the public site Resumaker.ai.

Web - cancel in your account

1. Sign in at https://resumaker.ai/ or the ResumeMaker account page.
2. Open Account or Subscription settings or visit the Help Center link shown on the site.
3. Choose the cancellation option and follow on-screen prompts to confirm cancellation.
4. Keep the on-screen confirmation and wait for a confirmation email. Access to Pro continues until the end of the current paid period.

iOS - cancel via Apple

1. Open Settings on your iPhone, tap your name, then Subscriptions.
2. Find the Resume Maker app subscription and tap Cancel Subscription.
3. Apple will show the end date; Apple provides the cancellation proof.

Android - cancel via Google Play

1. Open Google Play Store, tap your profile, then Payments and subscriptions then Subscriptions.
2. Select Resume Maker subscription and tap Cancel subscription.
3. Google Play shows the cancellation and end date as proof.

Email - cancel by message

1. If you prefer email, use the Help Center contact form or support email shown on the site. The company processes cancellation requests from account settings or support contact.
2. Request explicit confirmation of cancellation and the end date for access.

Post - cancel by registered letter

1. Send a signed letter stating your request to Cancel the subscription, include account email and username to: Resume Maker AI, Crown Way, CF14 3UZ Cardiff, United Kingdom.
2. Send by registered post and keep the delivery receipt as proof.

Moving domicile (change of country)

If you move and the service is not offered where you relocate, provide proof such as a utility bill, tenancy agreement or passport showing the new address. Resume Maker AI does not publish an explicit list of accepted relocation proofs; therefore provide clear official documents and request cancellation confirmation. Applicable law: Consumer Contracts Regulations 2013.

Price increase

If Resume Maker AI increases the price during your subscription without your explicit consent, you can cancel and ask for a refund for future charges. Provide screenshots of the original price and the increased price, and the date of the change. Applicable law: Consumer Rights Act 2015.

Death of the subscriber

To cancel for reason of death, supply a death certificate and proof of your right to act for the estate (executorship or probate document). Resume Maker AI has not published a separate death-cancellation policy; standard practice is to send documents by email or post and request account termination.

Legitimate ground recognised by Resume Maker AI

The company has not published a public list of specific legitimate grounds for unilateral termination beyond terms of service enforcement. Research shows accounts may be suspended for terms violations with no refund if the account is terminated for breach. Required proof depends on the ground claimed; supply official documents and ask for written confirmation.

End of commitment and contractual term

Most reported commercial plans have no minimum commitment and auto-renew monthly or every 4 weeks. Cancel before the next billing date to stop renewal; access remains until the end of the paid period. Applicable law: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

14-day cooling-off (UK)

UK consumers have a 14-day right to cancel under the Consumer Contracts Regulations 2013. If you request immediate performance of digital content and the service begins (for example, you download a premium resume), you may lose the right to cancel. To rely on the cooling-off right, do not ask for immediate performance and send a clear cancellation notice within 14 days. Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: negotiate

Reported retention offers from Resume Maker AI are not published. The research contains no verified examples of retention discounts offered by Resume Maker AI. To ask for a retention offer, contact support and use this script: "I want to keep my subscription but I need a lower rate. Are there any discount codes, reduced-month offers, or a switch to an annual plan available?" Attach recent billing details and request a written offer within 5 working days.

What cancelling saves you - yearly cost calculations

Use these real plan prices to compute savings.

Resumaker.ai Standard: £29.70 charged every 4 weeks. Yearly cost shown in research: £386.10 per year. Calculation: £29.70 x 13 four-week periods = £386.10 per year.

CVMaker Pro monthly: £21.99. Yearly cost: £21.99 x 12 = £263.88 per year.

Pika Resume Pro 365 days: £45.99 per year. Yearly cost: £45.99 x 1 = £45.99 per year.

Resume Maker AI web - if you use the free tier but pay per download: download fee £29 per resume. If you download 4 times a year: 4 x £29 = £116 per year.

Example savings: if you cancel Resumaker.ai Standard (£386.10 per year) and switch to Pika Resume Pro annual (£45.99), your saving is £386.10 - £45.99 = £340.11 per year.

Key UK consumer laws

Two laws apply: the Consumer Contracts Regulations 2013 (14-day cooling-off right for online contracts) and the Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair contract terms are not binding).

Cooling-off and digital content exception

The Consumer Contracts Regulations 2013 gives a 14-day right to cancel with a refund. If you expressly request immediate performance of digital content and the provider begins performance (for example, you download or the provider supplies a premium resume), you lose the right to cancel for that contract. Document whether you asked for immediate performance when you purchased.

Auto-renewal and unfair practices

The Competition and Markets Authority (CMA) flags hard-to-cancel subscriptions and unclear auto-renewal terms as possible unfair practices. If the cancellation path is hidden or unclear, keep screenshots and dates of your actions and cite CMA guidance when escalating.

How to escalate

First complain to the trader and request written confirmation and a refund if justified. If the trader refuses, contact Citizens Advice for guidance, request chargeback from your card issuer or Section 75 claim where applicable, and use the relevant ombudsman if the payment or sector qualifies. Keep all documents, screenshots and delivery/confirmation receipts.

Check access and final billing

After cancellation you will retain access until the end of the current paid period. Verify the end date shown in your account or on the cancellation confirmation email. Confirm there are no future charges on your card.

Export your data

Download all resumes and cover letters before the end date. If you used the free builder but did not download, you may be charged to export later. Save copies in PDF and Word where needed.

Data deletion and account closure

To request deletion of personal data, contact support through the site or send a registered letter. Keep the confirmation that your data was deleted or that the account was closed.

Re-activation

If you choose to re-subscribe later, sign in and pick a plan. Verify the new price and billing period before confirming. If you re-subscribe via Apple or Google Play, check those subscription settings instead of the website.

Use this checklist to cancel cleanly and preserve your rights.

• Sign in to your account and cancel via Account or Help Center. Keep on-screen confirmation and a copy of the confirmation email.
• If you purchased through Apple or Google, cancel via your Apple ID or Google Play subscriptions immediately.
• Export and locally save all CVs and cover letters as PDF and Word before your access ends.
• Take dated screenshots of pricing pages, the subscription page and any trial terms in case you need to dispute charges.
• If you want a refund within 14 days, do not request immediate performance when you buy and send cancellation notice within 14 days under the Consumer Contracts Regulations 2013.
• If you need to escalate, prepare documents: receipts, screenshots, bank statement showing charge, correspondence and registered post receipt if used.
• If you send a letter, use: Resume Maker AI, Crown Way, CF14 3UZ Cardiff, United Kingdom and keep the delivery receipt.