Cancel Gourmet Society the easy way

Overview

Gourmet Society is a UK membership product offering discounts on dining, pizza delivery and cinema tickets. The service operates a digital membership that provides coupon codes and partnered discounts across the United Kingdom and Ireland.

How membership works

Members buy a digital membership (monthly or annual), or a trial that renews into an annual plan. Memberships automatically renew unless you cancel before the renewal date.

Company facts

Official help and policy pages: cancellation FAQ and terms and conditions.

Web / In-app cancellation

1. Open the Gourmet Society app or sign in at the website.
2. Go to Account or Membership settings.
3. Select Cancel membership or Manage subscription and follow on-screen prompts.
4. Save a screenshot of the confirmation and keep any confirmation email.

iOS (App Store) purchases

1. If you purchased via Apple App Store, open Settings > your name > Subscriptions.
2. Find Gourmet Society and choose Cancel Subscription in Apple controls.
3. Keep the Apple confirmation email as proof if available.

Android (Google Play) purchases

1. Open Google Play Store > Menu > Subscriptions.
2. Select Gourmet Society and Cancel subscription.
3. Keep the Google Play confirmation email or screenshot.

Email cancellation

1. Send an email to [email protected] with your full name, account email and membership details.
2. Write "Cancel membership" in the subject and request a confirmation reply.
3. Store the confirmation email as proof of cancellation.

Postal cancellation

1. Write a signed letter that includes your full name, account email, membership start date and request to cancel.
2. Send by recorded delivery to Gourmet Society, PO Box 12345, WC1A 1AA London, United Kingdom.
3. Keep proof of postage and the delivered receipt.

Phone

1. Gourmet Society does not publish a public phone number for cancellations. The official contact routes are in-app, email and postal address.
2. If you find a phone route via a partner, request a written confirmation immediately.

Gourmet Society states that memberships are continuous and automatically renew unless cancelled through the in-app cancellation process as shown in the terms and conditions.

Moving abroad

If you permanently move outside the service area (UK and Ireland), provide proof such as a new address or utility bill. Gourmet Society does not explicitly publish this process; use email [email protected] and attach proof.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for service contracts where location affects service.

Price increase

If Gourmet Society raises the subscription price during a fixed term, you may be entitled to cancel if the change represents a contractual variation you have not agreed to. Provide the renewal notice showing the price change as proof.

Applicable law: Consumer Rights Act 2015 for unfair contract terms and the CMA guidance on auto-renewal.

Death of subscriber

In case of the subscriber's death contact [email protected] and provide a copy of the death certificate and proof of authority to act for the estate. This follows general consumer law practice for contract termination on death.

Legitimate grounds accepted by Gourmet Society

Research shows Gourmet Society accepts cancellations via in-app or email and that third-party purchases are governed by the third party. For failed service (discount codes not working) use email with evidence such as screenshots and payment receipts.

Applicable law: Consumer Rights Act 2015 - services must be performed with reasonable care and skill.

End of commitment

Annual memberships end after 12 months. Cancel before the renewal/expiry date to avoid automatic renewal. For Trial (60 days) the trial renews into an annual membership; cancel before renewal to avoid being charged the annual fee of £39.99 or the listed annual price.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - businesses must make auto-renewal clear.

Cooling-off period (14 days)

For contracts concluded online you have a 14-day cooling-off period from the day you agree to the terms to cancel and receive a refund. Gourmet Society states it may charge for services used during that period.

Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Before you cancel: negotiate

Gourmet Society does not publish a standard set of retention offers in public research. There are no widely reported consistent discounts or retention vouchers listed. To ask for a retention offer, contact [email protected] by email, state your intention to cancel and request any available retention price or extension. If you purchased via a third party, ask the third party for their cancellation or refund options.

What cancelling saves you

Compute annual costs from published prices:

• Monthly plan: £5.99 per month. Yearly cost = 5.99 x 12 = £71.88 per year.
• Annual plan: £34.99 per year.
• Trial 60 days that renews into annual: initial fee £39.99 then renews to annual price.
• Gift membership (1 year): £79.99 and does not automatically renew.

Example savings: cancelling a Monthly plan and switching to an Annual plan saves 71.88 - 34.99 = £36.89 per year. Cancelling the Trial that renews at annual rate of 39.99 saves £39.99 at renewal if you would not use the membership.

Cheapest real alternative from research: The Marsh Pig Charcuterie Members Club is more expensive with monthly price £35 and annual £420, so it is not cheaper. Based on published Gourmet Society prices, the cheapest published option is the Annual plan at £34.99 per year.

Key UK consumer laws

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give you a 14-day cooling-off period for most online contracts. The Consumer Rights Act 2015 requires that services be performed with reasonable care and skill and prevents unfair contract terms, including disproportionate cancellation penalties.

Auto-renewal and regulator

The Competition and Markets Authority (CMA) treats unclear auto-renewal terms and hard-to-cancel subscriptions as potential unfair practices. Gourmet Society must make the renewal and cancellation process clear under the regulations.

Escalation steps if cancellation fails

1. Complain to the trader first in writing and keep records. 2. Contact Citizens Advice for guidance if the trader does not resolve the issue. 3. If the payment was made on a credit card, consider Section 75 or a chargeback via the card issuer for qualifying payments. 4. If relevant, pursue complaints to the appropriate ombudsman or the CMA for systemic issues.

Check final billing

After cancellation confirm the date your access ends and whether you were charged for the current term. Gourmet Society states refunds or credits are not provided if you cancel within the current term, except where statutory cooling-off applies.

Access and codes

Access to digital discounts typically continues until the end of the paid period. Save any unused discount codes or screenshots before access ends. If codes fail to work before you cancel, collect proof such as screenshots and transaction receipts to support a complaint.

Data and re-activation

Request account deletion or data export via [email protected] if you want your personal data removed. To rejoin later you can sign up again through the main website at gourmetsociety.co.uk.

Follow this checklist to cancel cleanly and keep proof.

• Step 1: Check which purchase route you used - app store, Google Play, website or third party.
• Step 2: Cancel via the same route: Apple or Google subscriptions require cancellation through their systems; website/app cancellations use account settings.
• Step 3: If cancelling by email, send to [email protected] and request written confirmation.
• Step 4: If cancelling by post, send a registered letter to Gourmet Society, PO Box 12345, WC1A 1AA London, United Kingdom and keep proof of postage.
• Step 5: Keep screenshots, confirmation emails and transaction receipts for 6 months.
• Step 6: If you are within 14 days of purchase and want a refund, mention the Consumer Contracts Regulations 2013 in your request.