Uber One (competitor example)
£4.99
/ mois
Savings on Uber rides and Uber Eats; automatic renewal; clear cancellation via the Uber app.
Savings on Uber rides and Uber Eats; automatic renewal; clear cancellation via the Uber app.
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Careem Plus the easy way
We generate and send your cancellation letter to Careem Plus by registered mail
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Preview of your letter
PreviewSender
Recipient
Careem Plus
27 Soho Square
W1D 3QR London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Careem Plus agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Careem Plus service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Careem Plus service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
- Tracked deliveryRegistered electronic mail
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Careem Plus
How to cancel Careem Plus in the UK, rights, refunds and alternatives. Trustpilot rating 1/5 noted. Clear steps and escalation paths.
https://www.careem.com
London, United Kingdom
Transport
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method (name it + why) | Careem app - in-app cancellation via Profile > Careem Plus > Manage subscription > Cancel my subscription. This is fastest because it prevents renewal immediately and gives in-app confirmation. See Careem official cancel page. |
| Effective delay | Benefits remain until the end of the current subscribed month. |
| Notice period | Cancel at least 24 hours before the renewal date to avoid the next charge. |
| Cancellation fee | Not published by Careem Plus |
| Minimum commitment | No minimum commitment - you can cancel at any time and avoid further charges after the current period. |
| Phone + hours | Not published by Careem Plus |
| Postal address for registered letter | Careem Plus, 27 Soho Square, W1D 3QR London, United Kingdom |
What is Careem Plus
Overview
Careem Plus is Careem's subscription offering inside the Careem ecosystem, intended to provide members with enhanced access to Careem transport and delivery services. The subscription is managed through the Careem app and can be cancelled through the account subscription settings.
Who uses it
People who use Careem for rides, deliveries or payments in Careem-supported cities subscribe to get a package of benefits inside the Careem service. Careem's primary markets are the Middle East, Africa and Pakistan.
Quick company facts
| Legal name | Careem Networks FZ LLC |
| Headquarters | Dubai, United Arab Emirates |
| Support email | [email protected] |
| Website | careem.com |
How to cancel Careem Plus
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| In-app (iOS / Android) | Profile > Careem Plus > Manage subscription > Cancel my subscription | Immediate | In-app confirmation screen and/or email | Easy |
| Web | Subscriptions page or account settings > Careem Plus > Cancel | Immediate | Web confirmation and/or email | Easy |
| Phone | Call Careem support (not publicly listed) and request cancellation | Variable - wait time depends on queue | Support reference number if provided | Medium |
| Send cancellation request to [email protected] with account details | Up to several days for response | Email reply | Medium | |
| Post (registered letter) | Send a signed cancellation letter to the registered address | Several days plus postal delivery | Return receipt from post | Hard |
In-app (iOS and Android)
- Open the Careem mobile app and sign in.
- Tap your profile icon at the top of the home screen.
- Select "Careem Plus" from the list of services.
- Tap "Manage subscription" then "Cancel my subscription".
- Confirm cancellation and select a reason if requested. You should see an in-app confirmation screen.
- Keep a screenshot of the confirmation and any confirmation email.
Web
- From a browser sign in at the Careem account portal or go to your subscriptions page.
- Find "Careem Plus" in your active subscriptions.
- Choose "Manage subscription" and then "Cancel" and confirm.
- Save the web confirmation or take a screenshot and keep any confirmation email.
Phone
- If you prefer phone support, call Careem support using the in-app help or account contact numbers where shown.
- Ask the agent to cancel Careem Plus and request a reference number and confirmation email.
- Record the agent name, time and reference number.
- Send an email to [email protected] from the email address registered to your Careem account.
- Subject: "Cancel Careem Plus subscription - [your account email or phone]" and include your account identifier.
- Keep the sent message and any email reply as proof of cancellation.
Post (registered letter)
- Write a signed cancellation letter including full name, registered email/phone and a clear statement: "I hereby cancel my Careem Plus subscription" and the date.
- Send by registered post to: Careem Plus, 27 Soho Square, W1D 3QR London, United Kingdom.
- Keep the postal proof of posting and the delivery receipt as evidence.
Official cancellation guidance is available at Careem help - How can I cancel my subscription and the Careem Plus overview Careem Plus details.
Cancel by reason
Cooling-off period (14 days)
If you subscribed to Careem Plus online or through the app, the Consumer Contracts Regulations 2013 give you a 14-day cooling-off period starting from the contract date to cancel without giving a reason. File cancellation by in-app option or by email and request a refund under the Regulations.
Applicable law: Consumer Contracts Regulations 2013. See legislation.gov.uk.
Price increase
If Careem Plus increases the subscription price during a current term, you should be able to cancel the subscription to avoid the new price at renewal. Careem does not publish specific additional rules on price changes; raise the issue with support and keep written confirmation. Applicable law: Consumer Rights Act 2015 addresses unfair contract terms.
Moving / change of country
Careem Plus does not publish a dedicated policy for subscribers who permanently move outside Careem service areas. To cancel, provide proof of address change such as a dated utility bill or tenancy agreement and request cancellation from support. Legal basis: Consumer Contracts Regulations 2013 for distance contracts where a change in circumstances prevents service delivery.
Death of the subscriber
Careem Plus does not publish specific bereavement rules. If the subscriber has died, contact Careem support and offer to provide a death certificate or probate documentation to request account closure and subscription cancellation.
Legitimate ground - poor service or non-performance
When services are not provided with reasonable care and skill, the Consumer Rights Act 2015 gives the consumer rights to require performance, price reduction or termination. Keep copies of booking records, receipts and any correspondence showing failure to deliver the service.
Applicable law: Consumer Rights Act 2015.
End of commitment
Careem Plus subscriptions are managed on a recurring basis; when you cancel the subscription it prevents renewal and the membership benefits remain valid until the end of the current paid period.
Negotiate or save
Before you cancel: negotiate
Research does not identify specific retention offers published by Careem Plus. If you want to keep the service, ask for retention options via the in-app chat or by emailing [email protected]. Suggested script: request a reduced rate or a pause on the subscription and ask for any available promotional or discounted annual price in writing. Keep any written offer as proof.
What cancellation saves - math and cheapest real alternative
Careem Plus standard prices are not publicly disclosed for the UK in the research dataset. Use competitor pricing to compare annual costs.
Uber One monthly:
Examples of annual cost calculations from competitor prices available in research:
- Uber One monthly:
Because Careem Plus pricing for the UK is not published in our research, show comparison savings using two available competitor plans:
- Uber One: Monthly
Visible competitor math (useful to decide if cancelling a subscription is worth it):
- Uber One monthly: (Monthly price £4.99 x 12 = £59.88 per year). Compare with Uber One annual price: £49.99 per year.
- Freenow PLUS monthly: £5.99 x 12 = £71.88 per year.
- Enterprise Car Club membership example: £10 per month x 12 = £120 per year.
Cheapest real alternative from our competitor list: Uber One at £4.99 per month or £49.99 per year.
Legal protections and escalation
Key UK laws
The Consumer Contracts Regulations 2013 provide a 14-day cooling-off right for online and app subscriptions to cancel and obtain a refund. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prevents unfair contract terms.
Refund timing and method
Under the Consumer Contracts Regulations 2013 a trader must reimburse payments without undue delay and no later than 14 days after being informed of the consumer's decision to cancel. The reimbursement must use the same payment method unless you agree otherwise and no fee can be charged to you for the refund. See legislation.gov.uk.
Hard-to-cancel subscriptions and the CMA
The Competition and Markets Authority treats unclear auto-renewal and hard-to-cancel subscriptions as potential unfair practices. If Careem ignores a properly submitted cancellation you can escalate the complaint to Citizens Advice for guidance and to the CMA if systemic unfair practices are suspected.
Escalation steps
1) Complain to Careem support and keep records. 2) If unresolved, contact Citizens Advice for next steps. 3) For qualifying card payments use Section 75 or ask your card issuer for chargeback. 4) If service quality breaches the Consumer Rights Act 2015, note the law in your complaint and request a refund or termination.
What to do after cancelling Careem Plus
Check final billing
After cancellation review your payment method and bank statement to ensure no further renewals occur. If you see an unexpected charge after cancellation, contact Careem support and consider contacting your card issuer for a chargeback.
Keep proof of cancellation
Keep the in-app confirmation, screenshots, confirmation emails, registered post receipt or support reference numbers for 6 months as proof in case of billing disputes.
Data and account access
Cancellation of Careem Plus does not delete your Careem account. If you want account deletion, request account closure through account settings or support and keep any confirmation of deletion.
Re-activation
You can re-subscribe to Careem Plus later via the app. Any promotional pricing previously offered may not be available at re-subscription.
Next steps and practical checklist
Use this checklist to cancel and protect your consumer rights.
- Open the Careem app and follow Profile > Careem Plus > Manage subscription > Cancel my subscription.
- Take a screenshot of the in-app cancellation confirmation.
- Save any confirmation emails from [email protected].
- If you prefer paper, send a signed registered letter to Careem Plus, 27 Soho Square, W1D 3QR London, United Kingdom and keep the delivery receipt.
- If you expect a refund, note the date of cancellation and allow up to 14 days for reimbursement under the Consumer Contracts Regulations 2013.
- If Careem charges after cancellation, raise the dispute in writing and contact your card issuer for chargeback or Section 75 if eligible.
Plans
Freenow PLUS (competitor example)
£5.99
/ mois
Guaranteed 10% off a variety of Freenow transport options; monthly subscription managed through the Freenow app.
Guaranteed 10% off a variety of Freenow transport options; monthly subscription managed through the Freenow app.
No commitment. Billoff helps you cancel or adjust your Careem Plus subscription without hunting down every detail alone.
Pros & cons
Pros
Subscription can be cancelled at any time and prevents renewal while retaining benefits until month end.
In-app cancellation provides immediate confirmation and record.
Careem operates across transport, delivery and payment services in multiple countries.
Cons
Careem Plus price for the UK is not publicly disclosed in the researched material.
Trustpilot complaints cite refund and cancellation failures, with an average rating noted as 1/5 from 716 reviews.
Careem has no publicly listed phone number or cancellation hours in the research dataset.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Uber One
£4.99
/ mois
Uber One offers savings on both Uber rides and Uber Eats food deliveries.
Freenow PLUS
£5.99
/ mois
Freenow PLUS provides a guaranteed 10% off across various transport options including taxis, eScooters and eBikes.
OUNO Black Cab
/ mois
OUNO focuses on on-demand London Black Cabs for quick city journeys without pre-booking.
Enterprise Car Club
£10 (example membership plan shown in research)
/ mois
Enterprise Car Club offers hourly or daily car rentals with membership, including fuel in pricing.
Countries where Careem Plus is available
Careem Plus is available in many countries. Here are several frequently cited markets:
United Arab EmiratesPakistanEgyptSaudi ArabiaJordan
Subscription & cancellation
What you should know about Careem Plus subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Careem Plus subscription, whichever payment method you use.
Manage your Careem Plus subscription
Cancel, adjust, or compare options in a few clicks.