Cancel Fubo the easy way

Overview

Fubo is a live TV streaming service focused on sports, news and entertainment content. The platform offers live channels, cloud DVR and multi-stream viewing designed for viewers who prioritise live sporting events.

Who owns Fubo

FuboTV Inc. is the operating company. The parent company is The Walt Disney Company. Fubo is headquartered in New York and was founded in 2015.

Main features

Fubo offers live channel lineups, on-demand content, cloud DVR features and multi-device streaming. Availability and plan details vary by country; Fubo is primarily available in the United States and does not publish GBP pricing for UK customers.

Web - cancel via fubo.tv

1. Open a browser and go to https://support.fubo.tv/hc/en-us/articles/360021527991-How-do-I-Cancel-My-Fubo-Subscription.
2. Sign in to your account at https://www.fubo.tv/ and select a profile.
3. Click the settings icon, choose "My Account", then "Subscription".
4. Scroll to the bottom and click "Cancel". If Fubo offers a retention discount, you can accept it or click "CANCEL SUBSCRIPTION" to complete cancellation.
5. Wait for the confirmation page. Keep a screenshot and any confirmation email as proof.

iOS - cancel via Apple

1. Open Settings on your iPhone or iPad.
2. Tap your name, then "Subscriptions".
3. Find Fubo and tap "Cancel Subscription". Apple issues the confirmation; Fubo support cannot cancel Apple-billed subscriptions for you.
4. Keep the Apple confirmation as proof.

Android - cancel via Google Play

1. Open the Google Play Store app.
2. Tap your profile, then "Payments & subscriptions" then "Subscriptions".
3. Select Fubo and tap "Cancel subscription".
4. Keep the Google Play confirmation as proof.

Roku

1. Sign in to your Roku account at my.roku.com or use the Roku device menu under "Subscriptions".
2. Locate the Fubo subscription and follow Roku prompts to cancel.
3. If you cancel during a Roku free trial, the subscription will terminate at the end of the trial.

Post

1. Send a registered letter to the registered address: Fubo, 6th Ave, 10104 New York, USA.
2. Include your account name, email, and a clear statement "I wish to cancel my Fubo subscription" and request a confirmation email.
3. Keep the registered post receipt and allow postal delivery time.

Moving abroad

If you move to a country where Fubo does not operate or where your subscription is no longer available, request cancellation by logging into your account and cancelling via the web method above. Provide proof such as a new utility bill or rental agreement showing your new address. Fubo's published policy does not list specific documentation requirements; provide clear documentary evidence with your cancellation request.

Price increase

If Fubo raises the price during your contract or on renewal and this is material to your decision, UK law gives rights to cancel when the trader changes terms that significantly affect the consumer. Provide the updated billing notice and your account statement showing the increased charge. Relevant UK law: Digital Markets, Competition and Consumers Act 2024 - end of contract notice obligations. See section 261.

Death of subscriber

To cancel because of a subscriber's death, send a copy of the death certificate and your relationship to the deceased, plus account details. Fubo's support pages do not publish a specific death cancellation flow; use the registered postal address or support channels and request confirmation.

Legitimate ground accepted by Fubo

Fubo's public support indicates standard cancellations via account management and that promotional commitments may have penalties. The research does not list a bespoke set of "legitimate grounds" accepted by Fubo beyond regular cancellation reasons; submit documentary proof for the reason you claim and keep records of correspondence.

End of commitment

If you are on a promotional plan with a fixed commitment period, cancellation before the end of that period may incur early termination fees as noted by Fubo. Provide your original offer confirmation as proof if you dispute a fee. Fubo's cancellation policy page states promotional commitment exceptions.

Cooling-off period (14-day)

Under the Consumer Contracts Regulations 2013, consumers have a 14-day cooling-off right for contracts concluded online. If you cancel within 14 days and digital content download/streaming has not started with your express consent, you are entitled to a refund for payments made. If streaming started with your express consent, the trader may deduct an amount for the service already provided. See the legislation summary on cooling-off rights: UK legislation.

Before you cancel: negotiate

Fubo sometimes offers retention discounts when you attempt to cancel. The research shows that if a discount is offered to stay, users can accept it or click "CANCEL SUBSCRIPTION" to complete cancellation. When cancelling on the Fubo website, be prepared to receive an offer. To ask for a better deal: start the cancellation flow at Fubo cancellation support, then when a retention offer appears, request a written confirmation of the discounted price and the duration of the offer before accepting.

What cancelling saves you - yearly calculation

Fubo does not publish GBP pricing for UK customers. Alternative UK services with concrete GBP prices are listed below. Annual costs and savings examples:

NOW Entertainment pass: £34.99 x 12 = £419.88 per year.

STREMOVA monthly: £5.99 x 12 = £71.88 per year. Saving by switching from NOW Entertainment to STREMOVA: £419.88 - £71.88 = £348.00 per year.

IPTVUK.tv monthly: £9.99 x 12 = £119.88 per year.

Example: cancelling a high-cost live TV service at approximately NOW price and switching to STREMOVA yields an annual saving of £348.00.

Key UK consumer laws

Relevant laws include the Consumer Contracts Regulations 2013 (14-day cooling-off right for online contracts) and the Consumer Rights Act 2015 (services must be performed with reasonable care and skill; unfair contract terms are not binding). The Digital Markets, Competition and Consumers Act 2024 added specific obligations such as the trader providing an "end of contract notice" and the right to refunds for overpayments. See Digital Markets, Competition and Consumers Act 2024 - section 261 and the cooling-off reference cooling-off rights.

Refunds and remedies

Fubo's published refund policy states that Fubo does not provide refunds for prepaid or partial months of service. Statutory rights remain: if a service is not provided with reasonable care and skill under the Consumer Rights Act 2015, you can request redress, repair or refund depending on the issue.

Escalation steps

If you cannot resolve a cancellation or refund with Fubo: first complain to Fubo support in writing and keep records; second, seek advice from Citizens Advice; third, use payment protections such as chargeback with your card issuer or Section 75 if applicable for qualifying card payments; and fourth, if applicable, complain to the relevant ombudsman. The CMA monitors unfair auto-renewal and hard-to-cancel subscriptions.

Check access and final billing

After you cancel via the website, expect a confirmation page and, usually, a confirmation email. For paid subscriptions, service continues until the end of your billing period; for free trials, cancellation takes effect immediately. If charges continue after cancellation, gather confirmation proof and contact Fubo support.

Data and re-activation

Your account data and watch history may be retained in line with Fubo policies. You can re-activate your subscription by signing back into your account and selecting a plan. If your subscription was billed through Apple or Google Play, re-activation must be done through those stores.

Use this checklist to cancel and protect yourself.

• Start cancellation at Fubo cancellation page.
• Take a screenshot of the on-screen cancellation confirmation.
• Save any confirmation email from Fubo or the app store.
• If you subscribed via Apple/Google/Roku, cancel in the corresponding store account and save the store confirmation.
• If you were on a promotional commitment, locate the original offer and note any early termination terms.
• If you are within 14 days of purchase and have not started streaming with express consent, request a refund under the Consumer Contracts Regulations 2013.
• If charges continue after cancellation, contact your card issuer for a chargeback or Section 75 claim if eligible.