Cancel NFL Game Pass on DAZN the easy way

Overview

NFL Game Pass on DAZN is the NFL subscription service distributed by DAZN Group in markets outside the United States. It offers live and on-demand NFL games, NFL RedZone, game highlights and extra NFL programming.

Who it is for

The service targets NFL fans outside the USA who want every game live or on demand, multi-game viewing options and exclusive feeds such as ManningCast when available.

Company facts

Web - cancel in My Account

1. Go to your account at DAZN help - cancel my subscription.
2. Sign in with the email used to subscribe.
3. Open Manage Subscription or My Account, then click Cancel Membership.
4. Follow on-screen prompts and confirm cancellation.
5. Save or screenshot the confirmation page and keep the confirmation email.

iOS - cancel via Apple

1. Open Settings on your iPhone and tap your name.
2. Tap Subscriptions, find DAZN or NFL Game Pass and tap Cancel Subscription.
3. Keep the Apple confirmation email or screenshot as proof.

Android - cancel via Google Play

1. Open Google Play Store and tap Menu > Subscriptions.
2. Select DAZN / NFL Game Pass and tap Cancel Subscription.
3. Keep the Google Play confirmation email or screenshot as proof.

Phone / Contact form

1. If you need live help, open the DAZN Contact Us page and request support or a callback.
2. State your account email and request to Cancel Membership; request a ticket number and confirmation email.

Post (registered letter)

1. Write a signed letter: include account email, full name, and the statement "I wish to Cancel Membership" and date.
2. Send by registered post to: NFL Game Pass on DAZN, 10 Bloomsbury Way, WC1A 2SL London, United Kingdom.
3. Keep proof of postage and any reply; note 30 day notice applies.

Moving abroad or relocating

If you are moving to a country where DAZN offers a different service, contact DAZN via the contact form with proof of address change such as a utility bill or tenancy agreement. DAZN terms allow contract termination by notice; include the move date in the message. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - 14 day rule where relevant and Digital Markets, Competition and Consumers Act 2024 for renewal cooling-off rights.

Price increase

If DAZN raises the price and you do not accept the new price, you may cancel before the change takes effect. Provide the price-change notice (email or terms update) as proof. Applicable law: Consumer Contracts Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024 - a change in terms allows cancellation without penalty.

Death of subscriber

To close an account on the death of the subscriber send a copy of the death certificate and a request via the DAZN contact form. DAZN accepts legitimate grounds for contract termination on death; request written confirmation from support.

Legitimate grounds accepted by DAZN

Research shows DAZN accepts termination for contract expiry, price change, and certain service failures. For failure of service, contact support and include logs or screenshots showing the problem; request a refund if the service fails to meet reasonable service standards. Applicable law: Consumer Rights Act 2015 for service quality.

End of commitment

If your subscription had a minimum initial term and that term expires, you may cancel before the next renewal. If the minimum term noted in your contract runs until 31 July 2026, cancel before the end of that term to stop the following auto-renewal. Applicable law: contract terms and the Digital Markets, Competition and Consumers Act 2024.

Cooling-off period

For online subscriptions concluded at a distance, a 14-calendar day cooling-off period applies under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you started streamed content with express consent and waived the right, the right to refund may be affected. The Digital Markets, Competition and Consumers Act 2024 also provides rights for initial and renewal cooling-off periods. Provide order confirmation and cancellation notice as proof.

Before you cancel: negotiate

Contact DAZN customer support via the Contact Us page and request retention offers. Research does not show a public list of standard retention discounts for NFL Game Pass on DAZN; therefore retention offers are handled case by case. Ask support for a promotional price, a switch to the annual plan, or a temporary discount. Use your account email, state the reason for leaving, and request written confirmation of any offer.

What cancelling saves you - real calculations

Use these exact prices to compute annual costs and savings.

Season Pro monthly: £17.99 x 12 = £215.88 per year.

Season Pro annual: £169.99 per year.

Saving by choosing annual over monthly: £215.88 - £169.99 = £45.89 per year.

Season Pro Ultimate monthly: £19.99 x 12 = £239.88 per year.

Season Pro Ultimate annual: £189.99 per year.

Saving by choosing Ultimate annual over monthly: £239.88 - £189.99 = £49.89 per year.

Special offer: new subscribers can access NFL Combine and 2026 NFL Draft for £0.99.

Cheapest real competitor from research: SuperLeague+ monthly £19.99 or annual £129.99. Comparing Season Pro annual £169.99 to SuperLeague+ annual £129.99 yields a saving of £40.00 per year, but content differs by sport focus.

Key UK consumer law

Your rights come from the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (14-calendar day cooling-off for distance contracts), the Consumer Rights Act 2015 (service must be performed with reasonable care and skill) and the Digital Markets, Competition and Consumers Act 2024 (initial and renewal cooling-off protections). See the Digital Markets Act extract: cooling-off rights.

Refunds and unlawful penalties

DAZN terms state amounts already paid for a Paid Subscription will generally not be refunded, except where the service is terminated by DAZN other than for user fault or where the service fails to conform to warranty; in those cases a pro-rata refund may be available. Under the Digital Markets, Competition and Consumers Act 2024 no penalty or charge may be imposed for cancelling under the Act. For DAZN official terms see DAZN terms and conditions.

How to escalate

First complain to DAZN via their contact form. If unresolved, contact Citizens Advice and Trading Standards for local help or report unfair practices to the Competition and Markets Authority (CMA). For payment disputes consider Section 75 with your card issuer or a chargeback with your card provider for qualifying payments.

Check access period and final billing

After cancellation you retain access until the end of the paid subscription period or 30 days from notice. Check your final billing date in My Account and confirm there will be no future auto-renewal charge.

Data, downloads and re-activation

Download any desired on-demand content while you have access. If you later re-subscribe, sign in and choose a plan; re-activation typically restores access immediately but previous account preferences and purchase history may vary.

Keep evidence

Retain cancellation confirmation email, screenshots of on-screen confirmation, proof of postage for registered letters, and any support ticket numbers until your account shows 'cancelled' and no further charges appear.

Use this checklist to cancel cleanly and protect your rights.

• Sign in to My Account and click "Cancel Membership"; save the confirmation.
• If subscribed via Apple or Google, cancel through Apple ID or Google Play and keep the app-store confirmation.
• Note the effective cancellation date and the end of access period.
• If you paid annually and want a refund, check DAZN terms and your statutory cooling-off rights; prepare order confirmation and payment proof.
• If you send a registered letter, include account email, full name, signed statement to cancel and keep proof of postage.
• Record any retention offer or new price in writing from DAZN before accepting.
• If you do not receive confirmation within 14 days, escalate to Citizens Advice or Trading Standards and consider card chargeback.