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We generate and send your cancellation letter to NHL TV by registered mail
Sender
Recipient
Digital registered letter with receipt of acceptance
Subject : Cancellation of NHL TV agreement
Step-by-step guide to cancel NHL TV in the UK. Includes refund rules, contact address and cheaper alternatives. Up-to-date for 2026.
| fastest method (name it + why) | Website cancellation via ViewLift - immediate processing for initial 5-day refund window; otherwise cancellation is processed to stop renewal at the end of the current subscription month |
|---|---|
| effective delay | Immediate for cancellations within 5 days (full refund). For later cancellations effective at end of current subscription month |
| notice period | Cancel before the next subscription month to prevent auto-renewal; no fixed number of days published by NHL TV |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | 0 months - no long-term commitment for monthly plans; season passes are paid upfront |
| phone + hours | Not published by NHL TV |
| postal address for registered letter | NHL TV, One Manhattan West, 10001 New York, USA |
NHL TV is the international streaming product of the National Hockey League sold as NHL.TV and integrated with DAZN in some countries. It offers live streaming of NHL regular season games, playoffs and the Stanley Cup Final to viewers outside the United States, Canada, Denmark, Finland, Norway and Sweden.
Features include full game replays, condensed games, highlights, two broadcast feed options for most regular season games and Multiview on higher tiers. Monthly plans are not charged during July and August.
| Headquarters | New York, USA |
|---|---|
| Founded | 2008 |
| Parent | National Hockey League (50%), DAZN (50%) |
| Availability | Available internationally excluding US and Canada and certain Nordic countries |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (ViewLift) | Log in to account on NHL.TV website, access subscription or billing, select Cancel | 5-15 minutes | On-screen confirmation or email | Easy |
| iOS (Apple App Store) | Open Subscriptions in Apple ID settings and cancel the subscription | 2-10 minutes | Apple subscription cancelled confirmation | Easy |
| Android (Google Play) | Open Google Play > Subscriptions > NHL.TV > Cancel | 2-10 minutes | Google Play cancellation confirmation | Medium |
| Send a cancellation request to official support email or form (address not publicly disclosed) | Varies - allow 2-7 days | Email reply from support | Medium | |
| Post | Send a signed registered letter to NHL TV postal address | 7-21 days depending on mail | Proof of posting and response letter | Hard |
| Phone | Call support if phone number available - not publicly disclosed | Varies | Call reference number or email confirmation | Hard |
If you relocate to a country where NHL.TV is not offered you should cancel via your account and keep proof of the address change if requested. Provide a government ID or a utility bill showing the new address if NHL.TV requests proof. Applicable laws: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts.
If NHL.TV raises the subscription price at renewal you can cancel before the renewal date and you will not be charged the increased price. Keep the price change notice sent by the trader as evidence. Applicable law: Digital Markets, Competition and Consumers Act 2024 and the requirement for renewal cooling-off notices. See Digital Markets, Competition and Consumers Act 2024.
In the event of the subscriber's death, request cancellation by email or post including a copy of the death certificate and proof of relationship or administration. NHL.TV refund or account closure will follow their internal policy; keep all correspondence as proof. Applicable law: Consumer Rights Act 2015 for contract termination and obligations.
Research shows NHL.TV accepts cancellations via its website (handled by ViewLift) and via app stores for mobile subscriptions. Provide account identification and proof of purchase if requested. No additional list of acceptable legitimate grounds is published by NHL.TV.
Monthly plans renew automatically. Season Pass plans are paid upfront and access ends at the end of the season. Cancel before the next billing cycle to avoid renewal charges. Applicable law: Consumer Contracts Regulations 2013.
For website subscriptions a full refund is available if you cancel within five (5) days of initially subscribing, available once per subscriber. For distance contracts the 14-day cooling-off rules in the Consumer Contracts Regulations 2013 apply except where digital content has begun with the consumer's express consent. See Consumer Contracts Regulations 2013.
Research did not identify publicly reported retention offers from NHL.TV. If you want to request a retention offer, follow these steps: sign in to your account, start a chat or send an email requesting a retention offer and state whether you will switch to an annual season pass. Ask explicitly for a promotional code or discounted season pass price and request confirmation in writing. Keep any offer e-mail as proof.
Monthly Standard: £19.99 x 12 = £239.88 per year.
Monthly Ultimate: £24.99 x 12 = £299.88 per year.
Season Pass Standard (upfront): £109.99 per year.
Season Pass Ultimate (upfront): £124.99 per year.
Example savings: switching from Monthly Standard to Season Pass Standard saves £239.88 - £109.99 = £129.89 per year.
Cheapest real alternative in our competitor list: IPTVUK.tv at £9.99 monthly = £9.99 x 12 = £119.88 per year. Choosing IPTVUK.tv saves versus Monthly Standard: £239.88 - £119.88 = £120.00 per year.
Relevant laws include the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Digital Markets, Competition and Consumers Act 2024 strengthens renewal cooling-off rights and transparency for subscription renewals. The Competition and Markets Authority (CMA) enforces unfair contract terms and hard-to-cancel subscription practices.
The Consumer Contracts Regulations 2013 provide a 14-day cancellation right for distance contracts but digital content exceptions apply once downloads or streaming start with express consent. NHL.TV offers a one-time 5-day full refund for website subscriptions if cancelled within five days of the initial subscription. See the regulations: Consumer Contracts Regulations 2013.
First complain to NHL.TV via the account-support channels and keep evidence. If unresolved, contact Citizens Advice and the CMA for guidance on unfair practices. For card payments consider Section 75 or chargeback via your card issuer. See the Digital Markets Act section on renewal notices: Digital Markets, Competition and Consumers Act 2024. For cooling-off rights summary see: cooling-off rights.
For cancellations after the initial 5-day refund period your access typically continues until the end of the current subscription month. For season passes paid upfront access ends at season close.
Check your bank or card statement and the account billing page to confirm auto-renewal is off. If you were charged incorrectly, contact support and request a written confirmation and refund where applicable.
If you want account deletion request it in writing and ask for data erasure details. Keep confirmation of deletion or retention period.
You can re-subscribe at any time. Existing subscribers migrating to DAZN in some markets keep their price according to migration terms announced by NHL and DAZN.
Use this checklist to complete cancellation and protect your rights.
£19.99
/ mois
Stream on up to 2 devices on the same IP, live games including playoffs and Stanley Cup Final, full game replays, condensed games, two broadcast feeds for most games. No charge during July and August.
£24.99
/ mois
Stream on up to 5 devices across 2 IP addresses, Multiview (up to 4 games), all Standard features, 15% off one-time code at NHLShop.com. No charge during July and August.
No commitment. Billoff helps you cancel or adjust your NHL TV subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£34.99
/ mois
Official access to Sky Sports channels without long-term contract.
£9.99
/ mois
Large channel lineup including premium sports at a competitive price.
£10.00
/ mois
Focus on UK sports and entertainment channels with a 24-hour free test.
£9.99
/ mois
Low-cost IPTV option with various channel packs.
NHL TV is available in many countries. Here are several frequently cited markets:
What you should know about NHL TV subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your NHL TV subscription, whichever payment method you use.
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