Colour TV Licence
£15
/ mois
Watch or record live TV on any channel or service, use BBC iPlayer.
Watch or record live TV on any channel or service
use BBC iPlayer.
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Cancel TV License the easy way
We generate and send your cancellation letter to TV License by registered mail
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Preview of your letter
PreviewSender
Recipient
TV License
Darlington
DL98 1TL Darlington United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of TV License agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the TV License service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the TV License service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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TV License
Step-by-step 2026 guide to cancel your TV License, check refunds, and know your rights. Includes timings, address and alternatives.
Darlington, United Kingdom
Tv Streaming
Cancellation at a glance
| fastest method (name it + why) | Online via the TV Licensing website - immediate submission of a cancellation/refund request and electronic confirmation page |
|---|---|
| effective delay | Refunds processed within 21 days of receiving your application |
| notice period | At least 1 complete month remaining on the licence; you may apply up to 14 days before the date you no longer need the licence |
| cancellation fee (amount or 0) | £0 |
| minimum commitment | Not published by TV License |
| phone + hours | Not published by TV License |
| postal address for registered letter | TV License, Darlington, DL98 1TL Darlington, United Kingdom |
What is TV License
Short description
A TV Licence is the statutory payment that funds the BBC and permits you to watch or record live television broadcasts on any channel or device in the United Kingdom, and to use BBC iPlayer.
Who needs one
If you watch or record live TV on any channel or service, or use BBC iPlayer, you need a TV Licence for your household. A licence covers the household, not each device.
Company facts
| Organisation | TV Licensing (collected on behalf of the BBC) |
|---|---|
| Established | 1991 (BBC collection and enforcement responsibility) |
| Licences sold | 23.453 million (2024/25) |
| Fee revenue | £3.843bn net (2024/25) |
How to cancel TV License
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Complete the cancellation/refund form on the TV Licensing website and submit required details | 10-20 minutes to complete form; confirmation page immediate | Online confirmation page or email (if provided) | Easy |
| Phone | Call TV Licensing and state you no longer need the licence or request a refund | 5-30 minutes depending on wait time | Reference number provided on call | Medium |
| Post (registered letter) | Send written notice stating you no longer need the licence with supporting evidence to the Darlington address | Allow postal transit plus processing - up to several weeks | Return receipt or registered post proof; TV Licensing will send confirmation | Hard |
| Email / Online account | Use any online account channel or the published contact form to request cancellation | 10-30 minutes to submit; processing within 21 days | Confirmation by email or postal letter | Easy |
Web - step by step
- Open the official TV Licensing page for cancellations or refunds.
- Follow the online form prompts and provide your licence number, name and address.
- If you want a refund, state the date you will no longer need the licence and ensure at least one complete month remains on the licence.
- Submit the form and keep the confirmation screen or reference number.
Phone - step by step
- Call TV Licensing (number listed on the official site) and select the cancellations/refunds option.
- State clearly you want to cancel the licence and, if applicable, request a refund stating the date you no longer need the licence.
- Note the call reference number and the agent's name.
Post - step by step
- Write a signed letter stating you no longer need the TV Licence and include your licence number, name and address.
- Enclose proof where requested (for example evidence that receiving equipment is no longer used or that a household licence covers the address).
- Send by registered post to: TV License, Darlington, DL98 1TL Darlington, United Kingdom and keep the postal receipt.
Email / Online account - step by step
- If you have an online TV Licensing account, use its cancellation features and upload any required documents.
- If using a contact form or email channel, attach scanned proof and state the effective date you no longer need the licence.
- Keep any email replies or automated confirmations.
Cancel by reason
Moving address within the UK
If you are moving and the new address already has a covering TV Licence or you will not require TV receiving equipment at the new address, you can notify TV Licensing and request cancellation. Provide the new address and evidence that the new address is covered by another licence or that you will not have TV receiving equipment.
Applicable law: Communications Act 2003 sections referenced in TV Licensing policy.
Death of subscriber
On death of the licence holder, a refund or cancellation may be requested by the estate or next of kin. Provide a copy of the death certificate and proof of entitlement to act for the estate if a refund is sought.
Applicable law: Communications Act 2003 and TV Licensing policy.
Licence bought in error or duplicate purchase
If a replacement or duplicate licence has been bought, request cancellation and a refund. Provide proof of the duplicate purchase or transaction details and your licence number.
Applicable law: Communications Act 2003 and TV Licensing refund rules.
Blind concession
If you are eligible for a blind concession, you can apply for a refund at any time and for any length of time left on the licence. Provide the concession evidence required by TV Licensing.
Applicable law: TV Licensing refund policy and concessions guidance.
Administrative error, fraud or change of circumstances
Cancellations can be made where there is a breach of licence terms, error, fraud or relevant change of circumstances. Provide documentary proof supporting the claim for cancellation or refund.
Applicable law: Communications Act 2003 and TV Licensing policy document.
Cooling-off rights for subscription contracts
If you purchased a licence as part of an online or off-premises contract that falls under the Consumer Contracts Regulations 2013 or the 2024 consumer rights update, the statutory cooling-off period may apply. The cancellation is effective from the time a clear statement of cancellation is given to the trader under the 2024 statutory text.
Applicable law: See 2024 cooling-off provisions.
Negotiate or save
Before you cancel - how to ask for alternatives or concessions
TV Licensing does not publish standard retention discounts. There is no publicly reported system of retention offers in the research. If you want to avoid cancellation, call TV Licensing and ask whether your situation qualifies for a reduced fee or a concession (for example blind concession or free licence for those 75 and over receiving Pension Credit). Prepare documentary proof for any concession request.
What cancelling saves you - exact yearly math
Colour TV Licence annual cost: £180 per year. Calculation: 1 x £180 = £180 per year.
Black and white TV Licence annual cost: £60.50 per year. Calculation: 1 x £60.50 = £60.50 per year.
Monthly option example for colour licence: after initial period monthly cost is £15 per month. Calculation: £15 x 12 = £180 per year.
Quarterly payment option: £46.25 per quarter. Calculation: £46.25 x 4 = £185.00 per year (this includes a £1.25 charge per payment).
Cheapest real alternative from competitors
The cheapest listed competitor is Nexotts IPTV at £9.99 per month or £49.99 per year. Comparison math: Nexotts annual price £49.99 versus TV Licence colour annual £180. Saving if you switch to Nexotts: £180 - £49.99 = £130.01 per year.
Competitor prices referenced: NOW monthly £9.99 (£119.88 per year), Nexotts £9.99 monthly (£49.99 per year), DigiTechs £14.99 monthly (£95 per year).
Legal protections and escalation
Primary consumer law
The Communications Act 2003 governs TV licensing in the UK and makes it an offence to use TV receiving equipment without a licence. Section 365(3) gives discretionary refund power to the BBC. Statutory references used by TV Licensing are in their legislation and policy documents.
Cooling-off and consumer rights
The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for most distance and off-premises contracts, and the UK 2024 consumer law text provides an explicit right to cancel during an initial cooling-off period. The 2024 provision states cancellation is effective when a clear statement is given to the trader. See the government text: 2024 cooling-off provisions.
Escalation and dispute routes
If TV Licensing does not resolve your cancellation or refund you should complain to TV Licensing first, then use Citizens Advice for guidance. For payment disputes, consider a card issuer chargeback or Section 75 claim if the payment qualifies. The Competition and Markets Authority flags unfair auto-renewal and hard-to-cancel subscriptions as potential enforcement areas.
What to do after cancelling TV License
Check access and obligation
After cancellation, do not watch or record live TV or use BBC iPlayer unless you buy another licence. If you do, you could be committing an offence under the Communications Act 2003.
Data, final billing and refunds
If you requested a refund, TV Licensing aims to process and issue refunds within 21 days by cheque or BACS transfer. Keep any confirmation or refund reference. If you receive a final bill, compare it with the refund confirmation and contact TV Licensing with the reference.
Re-activation
If you later need a licence again, you must buy a new licence covering that household and period. Keep your records for proof if disputes arise.
Next steps and practical checklist
Use this checklist to cancel and document your TV Licence closure.
- Find your licence number and proof of identity.
- Decide which method to use - online is fastest.
- If applying for a refund, ensure at least one complete month remains on the licence and state the date you will no longer need it.
- Keep confirmation numbers, emails or screenshots.
- If posting, send a signed registered letter to TV License, Darlington, DL98 1TL Darlington, United Kingdom and keep the receipt.
- Allow up to 21 days for refund processing and keep bank statements for proof of refund.
- If refused, escalate to Citizens Advice or consider payment chargeback if eligible.
Plans
Black and White TV Licence
£5.04
/ mois
Watch or record live TV on a black and white TV set, use BBC iPlayer.
Watch or record live TV on a black and white TV set
use BBC iPlayer.
No commitment. Billoff helps you cancel or adjust your TV License subscription without hunting down every detail alone.
Pros & cons
Pros
Covers live TV across all channels and devices plus BBC iPlayer with a single household licence.
Refunds are available if you do not need the licence and have at least one full month remaining.
Concessions exist, for example free licence for those 75 and over on Pension Credit and blind concessions.
Cons
A statutory requirement means you must hold a licence to watch live TV or BBC iPlayer, leaving little flexibility.
Refunds require documentary proof and at least one complete month remaining on the licence.
TV Licensing publishes limited public detail on phone hours, specific retention offers or minimum commitments.
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
NOW
£9.99
/ mois
Flexible, contract-free access to Sky content and premium shows.
Nexotts IPTV
£9.99
/ mois
Large catalog of live channels and on-demand content at a low price.
DigiTechs IPTV
£14.99
/ mois
Affordable IPTV with a high volume of channels and sports coverage.
Countries where TV License is available
TV License is available in many countries. Here are several frequently cited markets:
United Kingdom
Subscription & cancellation
What you should know about TV License subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your TV License subscription, whichever payment method you use.
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