Cancel Tasty Trek the easy way

Service summary

Tasty Trek is a food and snack subscription service offering tiered snack boxes and a separate premium recipes subscription. The company operates in the United Kingdom and the Netherlands and lists monthly and annual plans. The service was founded in 2024 and targets people who enjoy culinary exploration, healthy eating and recipe content.

How it works

Customers choose a plan, pay monthly or annually and receive a curated snack box or recipe content. Subscriptions auto-renew on a monthly cycle that begins on the 1st of each month. Some subscriptions appear as app-based purchases; the Tasty Trek app is free to download and may contain in-app purchases.

Website / FAQ cancellation

1. Open your account at tastytrek.co and sign in.
2. Go to account settings or subscriptions and choose 'cancel' or 'unsubscribe'.
3. Confirm cancellation; keep the on-screen confirmation and any confirmation email.
4. If you cannot find the option, follow the FAQ cancellation link at https://tastytrek.co/faq/.

Cancel via welcome email link

1. Open the welcome email you received when you first subscribed.
2. Click the cancellation or 'manage subscription' link.
3. Follow the prompts to unsubscribe and save confirmation details.

Cancel using the app (iOS / Android)

1. Open the Tasty Trek app and sign in to your account.
2. Open your profile or subscriptions section and select 'unsubscribe' or 'manage subscription'.
3. If the app uses App Store / Google Play billing, cancel via your Apple or Google subscription settings after following in-app instructions.

Cancel by contact form or email

1. Open Tasty Trek contact page and use the contact form to request cancellation including your order or subscription ID.
2. Alternatively send an email to the address shown on the terms page (terms).
3. Save the reply as proof.

Cancel by post (registered letter)

1. Draft a written notice that states you wish to cancel your subscription and include your full name, address and subscription ID.
2. Send by Recorded Delivery to: Tasty Trek, 21-22 Great Sutton Street, EC1V 0DY London, United Kingdom.
3. Send at least 7 working days before the next billing cycle (cancel by the 22nd for the next month's billing) and keep the Recorded Delivery receipt.

Moving address (relocation)

Tasty Trek does not publish a specific automatic right to cancel subscriptions for moving. If you need to stop deliveries because you are moving, contact support and provide proof such as a tenancy agreement, utility bill or official change of address. The trader may accept cancellation but no statutory right forces free termination for moving unless the contract includes that clause.

Applicable law: No specific automatic statutory right for moving; check contract terms and contact trader.

Price increase

If Tasty Trek raises prices, you may have a right to cancel if the price change is outside the original agreement. Provide the notification you received from Tasty Trek and your subscription details. Under the Consumer Rights Act 2015, unfair contract terms that impose disproportionate penalties can be challenged. If the price change amounts to a fundamental change, request cancellation and any applicable refund for unused future periods.

Applicable law: Consumer Rights Act 2015.

Death of the subscriber

A personal subscription does not automatically continue after the death of the subscriber. To cancel, contact Tasty Trek and supply a copy of the death certificate and the account holder's details. The company will process the request according to its terms; request written confirmation of cancellation.

Applicable law: No specific statutory article; follow contract terms and provide proof of death to the trader.

Legitimate ground - misrepresentation or service not as described

Tasty Trek accepts complaints where the service was misrepresented or fundamentally not as described. If you can show that what was promised differs from delivery, request a refund or cancellation. Provide screenshots, order numbers, and photos of received boxes if relevant. Under the Consumer Rights Act 2015 you can claim services were not performed with reasonable care and skill.

Applicable law: Consumer Rights Act 2015.

End of commitment

If you subscribed to a fixed annual plan, the plan usually ends at the contracted date. Annual plans are listed by Tasty Trek (for example Explorer annual £149.99 and Adventurer annual £209.99). At the end of the yearly commitment the subscription does not automatically continue unless you agreed to renewal; confirm renewal terms in your plan documentation and cancel before the renewal date to avoid the next charge.

Applicable law: Check your contract terms; Consumer Contracts Regulations 2013 apply to online contracts.

Cooling-off (14 day right of withdrawal)

Under the Consumer Contracts Regulations 2013 you have a 14-day right to withdraw from a new online subscription starting on the day of purchase. Notify Tasty Trek within 14 days to receive a refund. If you used the service during the period you must pay proportionally for what was used. Cooling-off does not apply to renewals of existing subscriptions.

Applicable law: Consumer Contracts Regulations 2013.

Before you cancel: negotiate

Tasty Trek does not publish standard retention offers in public sources. There are no widely reported, repeatable retention discounts listed in the research. If you want to try keeping the service, contact support via contact page and ask for a retention offer or discount; state your current plan and desired price. Keep any offer in writing before deciding.

What cancelling saves you - yearly calculations

Use these real prices from Tasty Trek to compute annual cost:

• Explorer monthly £13.99 - yearly cost: 13.99 x 12 = £167.88
• Explorer annual £149.99 - yearly cost: £149.99 (saving vs monthly: £167.88 - £149.99 = £17.89)
• Adventurer monthly £19.99 - yearly cost: 19.99 x 12 = £239.88
• Adventurer annual £209.99 - yearly cost: £209.99 (saving vs monthly: £239.88 - £209.99 = £29.89)
• Globetrotter monthly £29.99 - yearly cost: 29.99 x 12 = £359.88
• Premium Recipes charges seen on accounts: single payments of £17.99 (biweekly payment seen by users) and £34.90 (monthly payment seen by users) - yearly totals: 17.99 x 24 (biweekly payments per year) = £431.76; or 34.90 x 12 = £418.80

Cheapest real alternative from competitors (price from research): Deliveroo subscription monthly £4.99 or annual £49.90. Annual Deliveroo cost: 4.99 x 12 = £59.88 versus annual £49.90 (saving £9.98).

Key UK consumer laws

Consumer Contracts Regulations 2013: 14-day cooling-off period for most online contracts and a refund right for new subscriptions. The Consumer Rights Act 2015: services must be performed with reasonable care and skill and unfair contract terms may be unenforceable.

Auto-renewal and hard-to-cancel subscriptions

The Competition and Markets Authority (CMA) flags hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair. If Tasty Trek makes cancellation unusually difficult you can complain to Citizens Advice or Trading Standards.

How to escalate

1) Complain to Tasty Trek first and keep copies of all messages. 2) If unresolved, contact Citizens Advice or your local Trading Standards. 3) For card payments, ask your card issuer for chargeback. For qualifying credit card payments use Section 75 through your card issuer.

Confirm access and final billing

After cancellation you should receive written confirmation by email or letter. You retain access until the end of the paid period and no further fees should be taken after that period. Check your bank statement the day after the next billing date to ensure no further charges.

Keep proof and check refunds

Keep confirmation emails, Recorded Delivery receipts and transaction evidence. If you expect a refund (within 14 days for cooling-off or for a qualifying refund), monitor your account; refunds should be processed within 14 days of the company being informed of withdrawal when the Consumer Contracts Regulations apply.

Disputing unauthorised charges

If you discover unauthorised charges such as recurring £17.99 or £34.90 payments you did not agree to, contact Tasty Trek support and your card issuer immediately to raise a dispute and request chargeback if necessary.

Follow this checklist when cancelling or after cancelling a Tasty Trek subscription.

• Find and save your subscription ID and any order references.
• Use the online unsubscribe link or send an email via the contact form (contact page).
• If cancelling by post, send Recorded Delivery to Tasty Trek, 21-22 Great Sutton Street, EC1V 0DY London, United Kingdom and keep the receipt.
• Save confirmation email or on-screen confirmation as proof.
• Check bank statement on or after the next billing date for unexpected charges such as £17.99 or £34.90 and raise a dispute immediately if necessary.
• If you are within 14 days of purchase, request a refund under the Consumer Contracts Regulations 2013 and note that partial use may incur a charge.