Cancel Cursor the easy way

Product summary

Cursor is a developer-focused AI workspace providing agentic tools, model access, cloud agents, and integrations for coding workflows. It is offered by Anysphere, Inc. under the Cursor brand and targets developers, engineering teams and enterprises.

Who runs Cursor

Cursor is operated by Anysphere, Inc., founded in 2022 and led by CEO Michael Truell. The company reports approximately 300 employees and is privately held by parent company SpaceXAI.

Company facts

Web cancellation - step by step

1. Sign in at cursor.com and go to the Dashboard.
2. Open Billing at cursor.com/dashboard/billing.
3. Click "Manage Subscription" to enter the Stripe billing portal.
4. In Stripe, click "Cancel Subscription" and confirm the cancellation.
5. Keep the Stripe confirmation or screenshot as proof.
6. Paid features remain until the end of the current billing period.

iOS in-app cancellation - step by step

1. Open the iPhone Settings app and tap your Apple ID.
2. Tap "Subscriptions" and locate your Cursor subscription.
3. Tap "Cancel Subscription" in Apple Subscriptions.
4. Cursor cannot perform this cancellation for you because Apple is the merchant of record.
5. Use Apple support if you need a refund for an iOS in-app charge.

Email or support ticket - step by step

1. Go to Cursor help pages or Dashboard and create a billing ticket describing your request.
2. Include your account email, plan name, and last 4 digits of the payment method if available.
3. Request confirmation that the subscription will not renew and ask for a refund if eligible under Cursor policy.
4. Save the ticket number and all replies as proof.

Postal cancellation - step by step

1. Write a clear signed statement: include your full name, account email, plan, and a statement that you cancel the subscription.
2. Send by registered post to Cursor, 10 Queen Street Place, EC4R 1AG London, United Kingdom.
3. Keep the proof of postage and allow up to 15 business days for processing.

What to expect after you cancel

After cancellation via the Stripe portal your paid access remains active until the end of the billing period. Cursor does not delete your account or local project files when you cancel.

Cooling-off (14 day right)

If you purchased a subscription online you may have a 14 day cooling-off right under the Consumer Contracts Regulations 2013 if the digital service has not been started with your explicit consent. If you are within 14 days and have not used the subscription, request cancellation and a refund quoting the date of purchase and your account email.

Applicable law: Consumer Contracts Regulations 2013.

Price increase

If Cursor increases the price at renewal and your contract allows termination for price changes, you may cancel and ask for a refund for future payments. Provide the notice of price increase and the account details when you request cancellation.

Applicable law: Consumer Rights Act 2015 may protect against unfair terms; cite the price increase notice in your communication.

Moving abroad or change of employer

To cancel because you relocate or change employer, submit proof such as a new address or employer email. Cursor does not publish a specific relocation exception; treat this as a standard cancellation request with proof to support any refund claim.

Death of subscriber

In case of the subscriber's death, provide a death certificate and evidence of authority to manage the deceased estate. Cursor's published procedures are not detailed; send documents via support and by post to the London address.

Legitimate grounds accepted by Cursor

Cursor's published refund rules allow a refund if the most recent charge was within 14 days and the subscription was not used during that billing period. Provide date of charge and usage logs as proof.

Source: Cursor refunds.

End of commitment

If you are on a monthly or annual plan cancellation takes effect at the end of the current billing period; there is no published early termination fee. State your account and plan and request confirmation of the effective end date.

Applicable law: Consumer Rights Act 2015 for fairness of contract terms.

Before you cancel: negotiate

Cursor does not publish a standard retention discount. The common approach is to open a billing ticket and ask support for a retention offer or a prorated downgrade. If you are on an annual Pro or Pro+ plan and you submit a refund request that meets the 14 day unused rule, reference that policy in your ticket.

How to ask: open a billing ticket, state how long you have been a customer, request a discount or schedule a downgrade, and attach any usage or billing screenshots.

What cancelling saves you - yearly saving examples

Prices below are converted at 1 USD = £0.80 for illustration in GBP because Cursor lists prices in USD.

Individual Pro monthly: $20/mo = £16.00/mo so yearly = £16.00 x 12 = £192.00 per year.

Individual Pro annual: $16/mo billed annually = £12.80/mo equivalent so yearly = £12.80 x 12 = £153.60 per year.

Individual Pro+ monthly: $60/mo = £48.00/mo so yearly = £48.00 x 12 = £576.00 per year.

Individual Ultra monthly: $200/mo = £160.00/mo so yearly = £160.00 x 12 = £1,920.00 per year.

Teams Standard monthly: $40/user/mo = £32.00/user/mo yearly = £384.00 per user per year.

Cheapest realistic alternative named: ChatGPT Plus at $20/mo = £16.00/mo, yearly = £192.00 (converted), for single-user chat-based access rather than the developer workspace features Cursor provides.

UK consumer rights that apply

Key protections include the Consumer Rights Act 2015 for services performed with reasonable care and protection against unfair contract terms, and the Consumer Contracts Regulations 2013 which give a 14 day cooling-off right for online contracts when the digital service has not begun with express consent.

New subscription protections from the Digital Markets, Competition and Consumers Act 2024 give the right to cancel a subscription contract during an initial cooling-off period and renewal cooling-off period. See the Act.

How to escalate if Cursor refuses a fair refund

1. Complain in writing to Cursor support and keep a copy. 2. If unresolved, contact Citizens Advice for guidance and request assistance with a chargeback from your card issuer or Section 75 claim if the payment qualifies. 3. If the dispute involves regulated sectors, follow the relevant ombudsman route. The CMA also monitors hard-to-cancel subscriptions and may act on unclear renewal terms.

Access and data

Cancelling a paid subscription does not delete your Cursor account or local project files. Export any project data you need before or after cancellation. Request account deletion separately if required.

Final billing and refunds

If you qualify for a refund under Cursor policy (most recent charge within 14 days and no usage in the billing period) request the refund via the billing support page and provide the purchase date and evidence of zero usage. Refunds are returned to the original payment method within 5-10 business days according to Cursor's published policy.

Re-activation

You can re-subscribe later; re-activation is done by selecting a paid plan in your account. Your previous account and projects remain unless you explicitly request deletion.

Follow this checklist to cancel Cursor and protect your rights.

• Sign in and attempt web cancellation at cursor.com/dashboard/billing and save the Stripe confirmation or screenshot.
• If subscribed via iOS, cancel in Apple Subscriptions and save the Apple confirmation.
• If you are within 14 days of the charge and had no usage, prepare a refund request citing Cursor's 14 day unused refund rule and the purchase date.
• Save all support tickets, emails and receipts as proof.
• If you want a written notice send a signed registered letter to Cursor, 10 Queen Street Place, EC4R 1AG London, United Kingdom and keep the proof of postage.
• If you are refused a refund that meets the 14 day unused rule, escalate to Citizens Advice and consider a card chargeback or Section 75 if the payment qualifies.