Cancel Fabulous the easy way

Overview

Fabulous is a behavioural-science based self-care and habit coach app built to help users form morning and evening routines, improve sleep, reduce stress, and boost focus and productivity. The legal entity is Fabulous SAS, headquartered in Paris, France.

Core features

The app provides guided Journeys, habit tracking, journaling, short workouts, breathing exercises, and daily coaching prompts for wellbeing and productivity.

Who it's for

Fabulous targets people looking to build sustainable habits, users with ADHD seeking structure, and those wanting help with sleep, stress and daily routines.

Website cancellation (recommended)

1. Open a browser and go to thefabulous.co.
2. Sign in with the account email used to purchase the subscription.
3. Go to Account > Manage subscription > Cancel subscription.
4. Follow on-screen choices and confirm cancellation.
5. Save or screenshot the confirmation screen and the confirmation email as proof.

Cancel on Android (Google Play)

1. Open the Google Play Store app on your Android device.
2. Tap your profile picture, then Payments & subscriptions > Subscriptions.
3. Find Fabulous and tap Cancel subscription.
4. Follow prompts and save the Google Play confirmation email or screenshot.
5. For details see Fabulous help - Google Play cancellation.

Cancel on iOS (Apple App Store)

1. Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
2. Find Fabulous and tap Cancel Subscription.
3. Apple will provide confirmation; save the Apple email or screenshot.
4. Fabulous cannot cancel App Store subscriptions for you; Apple handles billing and refunds for App Store purchases.

Cancel via Member Care (email or in-app)

1. Open the Fabulous app and use the "Contact Us" form or email [email protected].
2. State your account email, subscription type, and request cancellation and confirmation.
3. Wait for Member Care reply; save all correspondence.

Cancel by post

1. Write a dated letter requesting cancellation, include account email and subscription details, and send by registered post to: Fabulous, 26/27 Mahatma Gandhi Road, 560001 Bangalore, India.
2. Keep the postal receipt and a copy of the letter for your records.

Moving / change of residence

If you move country and the service is not available where you relocate, contact Member Care with proof of new address (utility bill or official document). Fabulous' published documentation does not list a guaranteed automatic termination for moving; Member Care will review requests. Applicable law: Consumer Rights Act 2015 - services must be provided with reasonable care and skill.

Price increase

If Fabulous increases the price for an ongoing subscription, your right depends on whether the contract allows the increase and if you were given notice. If the increase is not clearly authorised in your contract, you can complain and seek cancellation and refund. Provide the notice of price change as proof. Applicable law: Consumer Rights Act 2015.

Death of subscriber

For death of the account holder, contact Member Care with a copy of the death certificate and proof of entitlement from the estate. Fabulous' public support pages do not publish a specific death policy; Member Care will review cases on request.

Legitimate ground / service fault

Legitimate grounds include poor quality of the service or unauthorised charges. The Consumer Rights Act 2015 requires services to be provided with reasonable care and skill. For disputed charges or failure to provide service, collect screenshots, payment receipts, and correspondence and submit them to Member Care. If unresolved, escalate to Citizens Advice and consider chargeback/Section 75 with the card issuer where eligible.

End of commitment

If your plan has a fixed term, the subscription stops at the end of the paid period when you cancel before renewal. Fabulous' policy requires cancellation at least 24 hours before renewal to avoid a new billing period.

Cooling-off (14-day withdrawal)

EU and UK consumers have a 14-day right to withdraw under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 starting from the day the contract is agreed for services. If service execution began with your express consent and acknowledgement, the right to full refund may be reduced for the period of service already provided. For details and to request refunds for website purchases see Fabulous refund help. Applicable law: Consumer Contracts Regulations 2013.

Before cancelling: negotiate

Research did not find published retention offers by Fabulous. To attempt retention, contact Member Care and ask for a promotional extension, reduced rate, or pro-rata cancellation. Suggested message: "I wish to cancel my subscription. Before I confirm, do you have a retention offer, reduced price, or pro-rata refund available? My account email is [your email]." Save any offer in writing before accepting.

What cancelling saves you

Compute annual cost for the published plans and show yearly savings when you cancel:

• Fabulous Premium - annual price £35.99. Yearly cost: £35.99. (Calculation: £35.99 x 1 = £35.99 per year)
• Fabulous Premium Offer - annual price £47.99. Yearly cost: £47.99. (Calculation: £47.99 x 1 = £47.99 per year)
• Fabulous Annual Subscription - annual price £43.99. Yearly cost: £43.99. (Calculation: £43.99 x 1 = £43.99 per year)
• Premium Quarterly - monthly equivalent given as £13.33 (quarterly total £39.99). Yearly cost: £39.99 x 4 = £159.96 per year.
• Sphere: Annually 50% Off - annual price £55.99. Yearly cost: £55.99. (Calculation: £55.99 x 1 = £55.99 per year)

Cheapest published annual plan from Fabulous: £35.99 per year. Example saving if switching to a competitor: StratifyOne is not an apples-to-apples competitor but costs £899 per month or £10,788 annually; cancelling Fabulous in favour of StratifyOne would increase cost by £10,752.01 (Calculation: £10,788.00 - £35.99 = £10,752.01). For low-cost alternatives, consider standard mindfulness or habit trackers; research lists StratifyOne as a competitor with high-cost managed services. StratifyOne price: £899 monthly, £10,788 annual (from research).

Key UK consumer law and regulator

The main laws that protect UK consumers are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The Competition and Markets Authority (CMA) monitors unfair subscription practices.

Cooling-off and refunds

The Consumer Contracts Regulations 2013 give a 14-day cooling-off right for online services from the day the contract is agreed unless you expressly consent to immediate service start. If you asked for service to start immediately, you may lose the right to a full refund for the time used. Fabulous states refunds are generally not issued except where required by law; EU/UK withdrawals are reimbursed within 14 days where applicable. See how to request a refund.

How to escalate

1) Complain to Fabulous first and keep records. 2) If unresolved, seek guidance from Citizens Advice. 3) For payment disputes, contact your card issuer for chargeback or use Section 75 for qualifying card payments. 4) If you suspect misleading subscription practices, report to the Competition and Markets Authority (CMA). Applicable laws: Consumer Contracts Regulations 2013; Consumer Rights Act 2015.

Confirm access and final billing

After cancellation your access remains until the end of the paid period. Save the confirmation email or screenshot as proof of cancellation and the cancellation timestamp.

Data and account

If you want account deletion, contact Member Care via the app or email [email protected] and request data removal. Keep copies of any replies you receive.

Re-activation

If you re-subscribe later, re-activation is done through the app or App Store/Google Play depending on the original platform. Any pro-rata credits are at Fabulous' discretion and according to the original payment channel rules (App Store / Google Play handle their billed refunds).

Use this checklist to cancel and protect your rights.

• Identify which platform you subscribed through (Website, Google Play, or Apple App Store).
• Cancel via the platform: Website: Account > Manage subscription > Cancel subscription; Google Play: Subscriptions > Fabulous > Cancel; Apple: Subscriptions in your Apple ID.
• Cancel at least 24 hours before the renewal date to avoid a new charge.
• Save confirmation: screenshot the confirmation page and keep confirmation emails from Fabulous, Google Play or Apple.
• If you want a refund, submit a refund request via Fabulous refund help. For App Store or Google Play purchases request refunds through Apple or Google respectively.
• If charges continue after cancellation, contact your card issuer for chargeback or Section 75 where eligible and get advice from Citizens Advice.