Cancel MyPerfectCV the easy way

Service overview

MyPerfectCV (brand name My Perfect CV) is a resume and cover letter builder aimed at job seekers. The product offers a free tier and premium access to additional templates, downloads in PDF and Word formats, and recruiter-approved content.

How it is sold

MyPerfectCV sells subscriptions that may include a limited trial period. Premium access features automatic renewal and recurring billing unless you cancel. For UK consumers the Provider states a 14 day money-back guarantee window on premium access when requested within 14 days of subscribing.

Company facts

Web account cancellation

1. Sign in to your MyPerfectCV account.
2. Go to My accounts then My settings.
3. Follow the on-screen option to cancel subscription.
4. Save the cancellation reference email sent by MyPerfectCV as proof.

iOS (App Store) cancellation

1. Open the App Store on your iPhone or iPad.
2. Tap your profile, then Subscriptions.
3. Find MyPerfectCV and choose Cancel Subscription.
4. Retain the App Store cancellation confirmation email or screenshot.

Android (Google Play) cancellation

1. Open Google Play Store and tap your profile.
2. Tap Payments and subscriptions then Subscriptions.
3. Select MyPerfectCV and tap Cancel subscription.
4. Keep the Google Play confirmation email or order history entry.

Phone cancellation

1. MyPerfectCV does not publish a phone number for cancellations; check your purchase receipt or account pages for any contact number.
2. If you contact customer service by phone, ask for a cancellation reference and record the time and name of the agent.

Email cancellation

1. Send a clear statement that you wish to Cancel your subscription to [email protected] or to the cancellation address used in the Provider terms: [email protected].
2. Include account email, full name, and the words "Cancellation of contract" in the subject line.
3. Keep the provider reply email that contains a cancellation reference.

Post (registered letter) cancellation

1. Write a signed declaration containing your name, account email, statement "Cancellation of contract", and the date.
2. Send it by registered letter to MyPerfectCV, 160 City Road, EC1V 2NX London, United Kingdom.
3. Keep the postal proof of delivery and the provider reply.

Cooling-off right (14 day withdrawal)

If you are a consumer who bought online, you have the right to withdraw from the Terms without stating a reason within 14 days from the date the contract was finalised. Send a cancellation of contract declaration to the Provider within 14 days to exercise this right. The Provider may immediately cease providing Services. Applicable law: Consumer Contracts Regulations 2013.

End of commitment or cancel anytime

MyPerfectCV states Subscribers may cancel at any time free of additional charges with effect to the end of the current billing cycle. If you cancel during a billing period, your access remains until the end of that period and charges for the remaining part are not refundable except where law requires otherwise. Applicable law: Consumer Rights Act 2015 for contract performance standards.

Price increase

The Provider does not publish a special price-increase policy. UK guidance from the Competition and Markets Authority treats unclear auto-renewal and surprise price increases as potentially unfair. If a price increase contradicts your contract terms, raise a complaint and use the CMA guidance when escalating.

Moving abroad or change of circumstances

MyPerfectCV does not publish a specific rule for cancellation because of moving. To request cancellation for change of circumstances, contact support and attach supporting documents such as a new address evidence. The Provider must handle the request under Consumer Rights Act 2015 obligations on service quality and fairness.

Death of subscriber

The Provider does not publish a formal policy for termination due to death. To seek cancellation, contact [email protected] and provide a copy of the death certificate and proof of executor status. No specific statutory article in the memo prescribes this process for digital subscriptions.

Legitimate ground accepted by MyPerfectCV

Research shows MyPerfectCV accepts standard cooling-off cancellations and account cancellations via account settings or support email. The Provider offers a 14 day money-back guarantee when requested within 14 days of subscribing to premium access. Applicable law when relevant: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Before you cancel: negotiate

MyPerfectCV does not publish a specific retention offer catalogue in its public terms. When you contact customer service to Cancel, ask for the following in one message: freeze period, discount on next period, or conversion to a lower-cost plan. Provide your account email and the exact cancellation reason. The Provider's public pricing shows a Premium monthly price of £15.95 and an initial promotional 14 day price of £2.95 that then renews at £16.95 every 4 weeks in some offers. Use that evidence when requesting a concession.

What cancelling saves you - yearly calculation

Calculate savings if you cancel a Premium monthly plan priced at £15.95: £15.95 x 12 = £191.40 per year saved. Calculation for the promotional 14 day offer that renews at £16.95 every 4 weeks: assume renewal at £16.95 every 4 weeks equals approximately 13 payments a year, 16.95 x 13 = £220.35 per year. If you switch to the Free plan you save £191.40 to £220.35 per year depending on your renewal price. Cheapest realistic alternative: use Microsoft 365 Personal for resume editing tools at a comparable known price of £5.99 per month - yearly cost £5.99 x 12 = £71.88, saving versus MyPerfectCV Premium at £191.40 is £119.52 per year.

Key laws in the United Kingdom

Your main statutory protections are the Consumer Contracts Regulations 2013, which give a 14 day cooling-off right for online contracts, and the Consumer Rights Act 2015, which requires services to be performed with reasonable care and skill and guards against unfair contract terms. The Competition and Markets Authority (CMA) has guidance about auto-renewal and hard-to-cancel subscriptions.

How to escalate if the Provider refuses

1. Complain in writing to MyPerfectCV by email to [email protected] and keep copies of all correspondence. 2. If unresolved, contact Citizens Advice for guidance. 3. For card payments, consider Section 75 or a chargeback via your card issuer where eligible. 4. If necessary, escalate to a relevant ombudsman or seek court action. Cite the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 where the Provider has not honoured statutory rights.

Check final billing and access

After you Cancel, MyPerfectCV keeps your subscription active until the end of the current billing cycle. You should check your bank or card for final charges and keep the cancellation reference email. The Provider states subscription charges for the remaining part of the billing period are not refundable unless required by law.

Data and downloads

Export any CVs, cover letters or files you need before the end of your access period. If you have important documents stored in your account, download PDF or Word copies while your subscription remains active.

Re-activation and account closure

You can normally re-activate your account by logging in and subscribing again. If you want full account deletion, contact [email protected] and request account removal; retain provider confirmation. Confirm whether deletion affects any remaining refunds or statutory rights.

Follow this checklist to cancel and protect your rights.

• Log in to MyPerfectCV and cancel via My accounts > My settings; save the cancellation reference email.
• If subscribed via Google Play, cancel in Google Play subscriptions; save the Play confirmation.
• If subscribed via Apple, cancel in App Store subscriptions and keep the confirmation.
• Send an email to [email protected] stating "Cancellation of contract" and include account details; keep the reply.
• If you want extra proof, send a signed registered letter to MyPerfectCV, 160 City Road, EC1V 2NX London, United Kingdom and keep the proof of delivery.
• Download all CVs and documents before your access ends.
• If you were charged after cancelling, request a refund citing the 14 day cooling-off right if within 14 days.
• If the Provider refuses a lawful refund, contact Citizens Advice and consider chargeback or Section 75 for qualifying card payments.