Free Trial (first month)
£0
/ mois
1 premium audiobook + 2 bonus VIP Rewards audiobooks, cancel anytime during trial
1 premium audiobook + 2 bonus VIP Rewards audiobooks
cancel anytime during trial
Billoff unlimited subscription: £0.79 promo for 48h, then £43.12 per month with no commitment
Cancel Audiobooks.com the easy way
We generate and send your cancellation letter to Audiobooks.com by registered mail
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Preview of your letter
PreviewSender
Recipient
Audiobooks.com
10 Queen Street Place
EC4R 1AG London United Kingdom
Digital registered letter with receipt of acceptance
Subject : Cancellation of Audiobooks.com agreement
Dear Sir or Madam,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Audiobooks.com service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
This letter constitutes formal notice that I wish to terminate the agreement relating to the Audiobooks.com service.
This notice expresses a firm, clear, and unequivocal intention to cancel the agreement, effective at the earliest permissible date or in accordance with any applicable contractual notice period.
Please take all appropriate measures to:
– cease any billing from the effective cancellation date;
– confirm in writing that this request has been processed;
– and, where applicable, provide a final statement or confirmation of balance.
This cancellation is sent by certified electronic mail. Sending, timestamping, and content integrity are recorded, producing reliable electronic evidence. You therefore have everything needed to process this cancellation in line with rules on written notice and contractual freedom.
Under applicable personal data protection rules, I also request that you:
– delete any data not required for legal or accounting obligations;
– close any associated personal account;
– and confirm effective erasure where privacy rules apply.I retain a full copy of this notice along with proof of mailing.
Sincerely,
Signature
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Audiobooks.com
How to cancel Audiobooks.com in the UK - step-by-step, rights, refunds and alternatives. Based on official Audiobooks.com policies and UK law.
https://www.audiobooks.com
London, United Kingdom
Subscription Box
Cancellation at a glance
| Item | Value |
|---|---|
| Fastest method | Website account cancellation - immediate confirmation on-screen and immediate effect |
| Effective delay | Immediate upon confirmation |
| Notice period | 0 days - cancellation is immediate |
| Cancellation fee | £0 |
| Minimum commitment | No minimum commitment |
| Phone + hours | Not published by Audiobooks.com |
| Postal address for registered letter | Audiobooks.com, 10 Queen Street Place, EC4R 1AG London, United Kingdom |
What is Audiobooks.com
Service overview
Audiobooks.com is a subscription service that delivers audiobooks to mobile apps and the web. Members receive monthly credits to redeem premium titles, access VIP Rewards selections, and buy discounted a la carte audiobooks.
How access works
You access Audiobooks.com via a web account at uk.audiobooks.com or mobile apps. Monthly members receive 1 credit for one premium audiobook plus VIP Rewards selections and promotional deals.
Company facts
| Fact | Detail |
|---|---|
| Free trial | First month free - 1 premium audiobook + 2 bonus VIP Rewards audiobooks |
| Monthly price | £9.99 per month for standard membership |
| Gift memberships | 1 month £7.99; 3 months £23.97; 6 months £45.44; 12 months £90.88 |
How to cancel Audiobooks.com
| Method | Steps summary | Estimated time | Proof obtained | Difficulty |
|---|---|---|---|---|
| Website | Log in to account - My Account - Billing Information - Cancel Account | 2 minutes | On-screen confirmation | Easy |
| iOS (Apple ID) | Use Apple ID Subscriptions on your iOS device - locate Audiobooks.com - Cancel | 3-5 minutes | Apple subscription confirmation screen / Apple email | Medium |
| Android (Google Play) | Open Audiobooks.com app - icon - settings - Manage - opens Google Play subscriptions - Cancel | 3-5 minutes | Google Play subscription cancellation screen | Medium |
| Send request to [email protected] asking to cancel the account | Varies - allow 48-72 hours for reply | Reply email from support | Medium | |
| Post (registered letter) | Send registered letter to the address on file requesting cancellation | Dependent on postal delivery - allow 7-14 days | Proof of posting and any reply | Hard |
Web cancellation (detailed)
- Open https://uk.audiobooks.com/ and sign in with your account credentials.
- Click My Account in the top right of the website.
- Select Billing Information and choose Cancel Account.
- Follow on-screen prompts to confirm. Cancellation is immediate upon confirmation.
- Take a screenshot of the on-screen confirmation for your records.
iOS cancellation via Apple ID
- Open the Audiobooks.com app or Settings on your iOS device.
- Tap your Apple ID, then Subscriptions.
- Find Audiobooks.com in the list and select Cancel Subscription.
- Follow Apple on-screen steps to confirm cancellation. Apple handles billing; Audiobooks.com cannot cancel an Apple-initiated subscription directly on the website.
Android cancellation via Google Play
- Open the Audiobooks.com app on Android.
- Tap the silhouette icon (top right) then the cog/gear icon to open settings.
- Click Manage beside Account Status to be redirected to Google Play subscription management.
- Choose Cancel Subscription and confirm. Google Play handles billing; cancellation is immediate once confirmed.
Email cancellation
- Compose an email to [email protected] from the account email address.
- State your request: account email, request to cancel subscription, and ask for confirmation.
- Keep the sent email and any reply as proof. Response time can be 48-72 hours.
Cancel by post
- Write a registered letter that includes your full name, account email, and explicit request to cancel.
- Send the letter to Audiobooks.com, 10 Queen Street Place, EC4R 1AG London, United Kingdom.
- Keep the postal receipt and any reply from Audiobooks.com as proof.
Cancel by reason
Cooling-off during trial or new online contract
If you started your subscription online, you have a 14-day right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you cancel during a free trial, Audiobooks.com removes books acquired with free trial credits and any unused free trial credits are removed. Reactivating the account will reinstate removed books and unused free trial credits provided they have not expired. Free trial credits expire 30 days from issue.
Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 - legislation.gov.uk and Digital Markets, Competition and Consumers Act 2024 cooling-off rights - legislation.gov.uk.
Price increase
If Audiobooks.com raises the price of your subscription at renewal and you do not accept the new price, you may cancel the subscription before the renewal takes effect. The Digital Markets, Competition and Consumers Act 2024 grants a right to cancel a subscription contract during an initial cooling-off period and any renewal cooling-off period. To cancel for a price increase, keep the notice of price increase and your cancellation confirmation.
Applicable law: Digital Markets, Competition and Consumers Act 2024 - see legislation.gov.uk.
Death of the subscriber
If the primary account holder dies, contact Audiobooks.com support by email at [email protected] from the estate representative address and request account closure. Provide a copy of the death certificate and proof of your authority to act for the estate. Audiobooks.com will close the account and remove family-shared content if you are the primary family account holder.
Legitimate ground accepted by Audiobooks.com
Research shows Audiobooks.com removes Storytel VIP Rewards content and free trial credits on cancellation. Audiobooks.com also allows returns for members with an active Storytel membership within 365 days when purchased through Storytel, subject to limits. To request a return for credit, contact Customer Service and include purchase receipt and reason for return.
Applicable law: Consumer Rights Act 2015 for service quality and the Consumer Contracts Regulations 2013 for cancellation rights.
End of commitment or membership renewal
There is no minimum commitment for standard monthly plans. Cancelling before the next billing date prevents the next renewal. When you cancel, billing stops immediately and future payments are not taken. Keep confirmation as proof that you cancelled before renewal.
Negotiate or save
Before you cancel - how to negotiate
There are no widely reported retention offers in the available research for Audiobooks.com. To request a retention offer, contact support at [email protected] and state your account email, current plan, and what would keep you as a member (for example a discounted monthly price or a free month). Mention the exact competing price you found, for example BookBeat at £5.99 per month, and ask if Audiobooks.com can match or propose a deal. Keep any written offer in email as proof.
What cancelling saves you - yearly math
Standard monthly membership: £9.99 per month. Calculation: 9.99 x 12 = £119.88 per year. Free trial first month: £0 for month 1 only.
Gift pricing examples: 1 month gift £7.99; 3 months gift total £23.97; 6 months gift total £45.44; 12 months gift total £90.88.
Cheapest alternative from competitors in available research: BookBeat at £5.99 per month. BookBeat yearly cost: 5.99 x 12 = £71.88 per year. Saving by switching from Audiobooks.com monthly to BookBeat: £119.88 - £71.88 = £48.00 per year.
Saving by cancelling entirely: £119.88 per year.
Legal protections and escalation
Key UK consumer law
Relevant laws are the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Consumer Rights Act 2015, and the Digital Markets, Competition and Consumers Act 2024. The Competition and Markets Authority flags hard-to-cancel subscriptions and unclear auto-renewal terms as potentially unfair practices.
Cooling-off and refunds
The Consumer Contracts Regulations 2013 grant a 14-day cancellation right for most online contracts. The 2024 Act grants cancellation rights during renewal cooling-off periods for subscriptions. Digital content may lose the right to refund once download or streaming starts with the consumer's express consent; check your account activity date.
How to escalate
Step 1 - Complain to Audiobooks.com via support channels and keep written records. Step 2 - If unresolved, seek guidance from Citizens Advice. Step 3 - Use chargeback or Section 75 via your card issuer for qualifying card payments. Step 4 - Report suspected unfair terms to the Competition and Markets Authority. For service faults, rely on the Consumer Rights Act 2015 which requires services to be performed with reasonable care and skill.
What to do after cancelling Audiobooks.com
Access to purchased content
Purchased audiobooks remain in My Books after cancellation for non-VIP purchases according to Audiobooks.com policy. Books obtained via Storytel VIP Rewards will be removed on cancellation. If you are the primary account holder of a family plan, cancelling will remove purchased content from family members' accounts.
Final billing and bank checks
Check your bank and card statements for any final charges within 7 days. If you see an unexpected charge after cancellation, contact [email protected] and request a written explanation. If no satisfactory response, consider a chargeback or Section 75 claim with your card issuer for qualifying payments.
Re-activation and trial credit reinstatement
If you cancelled during a free trial, reactivating the account will reinstate removed books and unused free trial credits provided they have not expired. Free trial credits expire 30 days from issue. Keep email records to show reactivation timing if needed.
Next steps and practical checklist
Follow this checklist after you decide to cancel so you keep proof and avoid unexpected charges.
- Cancel via the website following the steps in this guide and take a screenshot of the on-screen confirmation.
- If subscribed via Apple or Google Play, cancel using the Apple ID Subscriptions or Google Play Subscriptions so charges stop at the platform level.
- Save any email confirmation from Audiobooks.com or from Apple/Google Play as proof.
- Check your last payment date and confirm no further payments are taken within 7 days of cancellation.
- If you used a free trial, note that free trial credits expire 30 days from issue and that trial-acquired books may be removed on cancellation.
- If you want a refund, request it in writing to [email protected] and cite your cancellation date and reason; Audiobooks.com grants refunds at its sole discretion.
- If you have unresolved billing after contacting support, contact your card issuer for chargeback or Section 75 where applicable.
Plans
Monthly Subscription
£9.99
/ mois
1 monthly credit for any premium title, 1 monthly VIP selection, 2-for-1 deals, discounted à la carte titles
1 monthly credit for any premium title
1 monthly VIP selection
2-for-1 deals
discounted à la carte titles
1 Month Membership (Gift)
£7.99
/ mois
1 credit
1 credit
12 Months Membership (Gift)
£7.57
/ mois
12 credits
12 credits
No commitment. Billoff helps you cancel or adjust your Audiobooks.com subscription without hunting down every detail alone.
Pros & cons
Pros
Monthly plan includes 1 premium audiobook credit and access to VIP Rewards
Purchased audiobooks remain in My Books after cancellation (standard purchases)
Free first month trial with 1 premium audiobook and 2 VIP Rewards
Cons
App clunkiness and inconsistent playback speed reported in Google Play reviews
Glitches reported with downloads, offline access, and lost progress
Audiobooks.com grants refunds only at its sole discretion and does not offer standard subscription refunds
Competitors & alternatives
Below are common alternatives people compare for this type of subscription.
Everand
£10.99
/ mois
Unlocks a limited number of audiobooks and ebooks each month rather than unlimited streaming
BookBeat
£5.99
/ mois
Unlimited streaming of millions of audiobooks and ebooks with flexible packages
Audible
£7.99
/ mois
Large audiobook catalogue with membership credits and Audible Plus streaming
Countries where Audiobooks.com is available
Audiobooks.com is available in many countries. Here are several frequently cited markets:
United KingdomNot publicly disclosed - other countries
Subscription & cancellation
What you should know about Audiobooks.com subscription and cancellation terms:
Subscription type
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancellation
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds
Refunds depend on billing date, country, and payment channel.
Family plan
The family plan admin can add or remove members per the service’s household and age rules.
Commitment
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Audiobooks.com subscription, whichever payment method you use.
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