Cancel Amazon Discovery Plus the easy way

Overview

Amazon Discovery Plus refers to Discovery Plus (branded discovery+) accessed as a standalone service or via the Amazon channels ecosystem in the United Kingdom. The service streams factual programming and reality television from networks such as HGTV, Food Network, TLC, Investigation Discovery and Magnolia Network.

How it is sold in the UK

Discovery+ is available as a direct subscription at discoveryplus.com/gb/en and also as an Amazon channel or offer that requires an Amazon account or Amazon Prime Channel subscription. Deleting the app does not cancel your paid subscription.

Company facts

Web - cancel direct subscription

1. Go to https://support.discoveryplus.com/gb/Answer/Detail/000004055.
2. Sign in with the Discovery+ account used to subscribe.
3. Open Account settings and select "Subscription" or "Billing".
4. Choose "Cancel Your Subscription" and follow prompts to confirm.
5. Keep the on-screen confirmation and any email confirmation.

Amazon Appstore / Amazon Channels

1. Sign in to your Amazon account at Your Subscriptions or go to the Discovery+ Amazon channel offer.
2. Open "Your Subscriptions" or "Appstore Subscriptions" and locate discovery+.
3. Turn off auto-renewal or choose Cancel subscription.
4. Retain the Amazon confirmation on screen and any email from Amazon.

iOS (Apple)

1. Open iPhone or iPad Settings.
2. Tap your name at the top, then Subscriptions.
3. Select discovery+ and tap Cancel Subscription.
4. Apple will show cancellation confirmation and email you a receipt.

Android (Google Play)

1. Open the Google Play Store app.
2. Tap your profile icon, then Payments & subscriptions, then Subscriptions.
3. Choose discovery+ and Cancel subscription.
4. Keep the Play Store confirmation and the email receipt from Google.

Post (registered letter)

1. Write a clear statement that you Cancel the discovery+ subscription, include account email and customer name.
2. Send by recorded or registered post to: Amazon Discovery Plus, 60 Holborn Viaduct, EC1A 2FD London, United Kingdom.
3. Keep proof of posting and delivery.

Cooling-off (14 day right)

Under the Consumer Contracts Regulations 2013 you have a 14-day cooling-off right for online subscriptions from the date of contract formation. If you request immediate access to streaming and you gave express consent and acknowledged loss of the right, you may lose refund rights for the period already used. To exercise the cooling-off right notify the trader with a clear statement that you Cancel the contract. Reference: Consumer Contracts Regulations 2013.

Renewal cooling-off and recent law

The Digital Markets, Competition and Consumers Act 2024 establishes a right to cancel during an initial cooling-off period and any renewal cooling-off period. The consumer must notify the trader with a clear statement. See the 2024 legislation.

Price increase

If Discovery+ notifies a price increase you can cancel. Keep the notification showing previous price and new price as proof. Evidence required: billing statements showing price change and the message or email notifying you of the increase. The Consumer Rights Act 2015 protects against unfair contract terms including disproportionate penalties.

Death of subscriber

If the subscriber has died contact Discovery+ support with the account email and a copy of the death certificate. Discovery+ cancellation practices for death are not publicly disclosed; provide proof documents and request account closure in writing.

Moving abroad

Moving is not listed as an automatic entitlement to cancel by Discovery+ in published support. If a move prevents performance, notify Discovery+ and provide proof such as a utility bill or travel documents. The legal protections require trader obligations to cease for future liabilities upon valid cancellation notice under the 2024 Act.

End of commitment

Discovery+ has no minimum commitment for standard plans. To stop renewals cancel before the next billing date. If you subscribed through a third party (Apple, Google, Amazon) cancel via that third party.

Before cancelling: negotiate

There are no publicly reported retention offers from Discovery+ in the sources used. If you want to keep the service, contact support while signed in and ask for a retention promotion or a discounted rate; if billed through Amazon, ask Amazon support about promotional trials or bundles. Keep any offer in writing or email.

What cancelling saves you

Discovery+ standard price: £3.99 per month. Yearly cost calculation: 3.99 x 12 = 47.88, so cancelling saves £47.88 per year.

Cheapest competitor from the competitor list: Disney+ at £4.99 per month or £59.88 per year. Comparison math: Discovery+ 3.99 x 12 = £47.88 per year. Disney+ 4.99 x 12 = £59.88 per year. Switching from Discovery+ to Disney+ increases annual spend by 59.88 - 47.88 = £12.00 per year.

Key UK consumer law

Relevant laws and regulators: Consumer Contracts Regulations 2013 (14-day cooling-off right for online contracts) and Consumer Rights Act 2015 (services must be performed with reasonable care and skill; protection against unfair contract terms). The Digital Markets, Competition and Consumers Act 2024 adds explicit renewal cooling-off rights and cancellation mechanics. The regulator for consumer advice is Citizens Advice and the Competition and Markets Authority (CMA) reviews unfair auto-renewal practices.

What to do if you cannot cancel or get a refund

1. Complain to the trader in writing and keep copies of all messages. 2. If unresolved, seek Citizens Advice guidance and use escalation routes such as Section 75 or chargeback via your card issuer for qualifying card payments. 3. For unresolved contract disputes consider a letter before claim and small claims court. The CMA treats hard-to-cancel subscriptions as potentially unfair conduct; document your attempts to cancel.

Access after cancellation

You can stream discovery+ until the end of your current billing period after cancellation.

Data and account

If you want your personal data removed, request account deletion via Discovery+ account settings or support. Keep records of deletion requests and confirmation.

Final billing and refunds

If you cancelled during a paid period you will not be charged further; request a refund only if you are within statutory rights or were charged incorrectly. If billed by Apple, Google or Amazon you must request refunds via that platform and keep evidence of the charge and refund communications.

Re-activation

To re-subscribe sign in again at discoveryplus.com/gb/en or via the Amazon channel and start a new subscription; promotions may not be available to returning subscribers.

Follow this checklist to make cancelling clean and auditable.

• Sign in to the account you used to subscribe.
• Check whether you were billed via discoveryplus.com, Amazon, Apple or Google Play.
• Follow the correct cancellation path for that seller and keep on-screen confirmation.
• Save any confirmation emails or screenshots showing cancellation status.
• If you want a refund, confirm whether you are within the 14-day cooling-off right and whether you gave express consent to immediate access.
• If billed through a third party contact them for refunds (Apple, Google or Amazon).
• If you cannot cancel, write a formal complaint and keep timestamps and agent names.
• If unresolved, take the case to Citizens Advice or consider chargeback/Section 75 for qualifying card payments.