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Subject : Cancellation of DAZN agreement
Step-by-step guide to cancel DAZN in the UK, refunds, notice periods and alternatives. Clear steps, prices and legal rights under UK law.
| Item | Value |
|---|---|
| fastest method | Web browser - sign in to your account on the DAZN website and cancel in 'Subscription' because web cancellation completes directly and supplies confirmation. |
| effective delay | Up to 30 days from cancellation confirmation for Paid Subscriptions (thirty 30 days' notice). |
| notice period | 30 days |
| cancellation fee | 0 (no explicit cancellation fee published by DAZN) |
| minimum commitment | 0 months for Monthly Flexible Pass; 12 months for Saver/Annual pay-monthly offers (e.g. Monthly Saver is a 12-month deal). |
| phone + hours | Not published by DAZN |
| postal address for registered letter | DAZN, Plane Tree Crescent, TW13 7BZ Feltham, United Kingdom |
DAZN is a subscription streaming service dedicated to live and on-demand sports, operated in the UK by DAZN Limited and owned by Access Industries.
DAZN offers live boxing, football packages (including Lega Serie A), NFL Game Pass tiers, Rally TV and niche sports channels. Plans include monthly flexible passes, annual upfront deals and specific seasonal passes.
DAZN targets sports fans who want live fights, football seasons and on-demand sport documentaries and preview magazines across devices.
| Fact | Detail |
|---|---|
| Headquarters | London, United Kingdom |
| Founded | 2015 |
| Subscribers | 20 million |
| CEO | Shay Segev |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web (DAZN website) | Sign in - My Account - Subscription - Cancel - Confirm | 5-10 minutes | On-screen confirmation and email confirmation | Easy |
| iOS (Apple) | Cancel via Apple Subscriptions in your Apple ID - DAZN will not cancel from the app | 3-8 minutes | Apple subscription history screenshot | Medium |
| Android (Google Play) | Cancel via Google Play Subscriptions - DAZN app may redirect to chat | 3-10 minutes | Google Play receipt or subscription status screenshot | Medium |
| Amazon Channels / Fire | Cancel via Your Subscriptions on Amazon account | 3-8 minutes | Amazon confirmation email | Medium |
| Contact DAZN support email to request cancellation | Variable - expect 24-72 hours for response | Support email reply | Medium | |
| Post (registered letter) | Send a signed cancellation request to DAZN postal address | Depends on postal delivery - allow 5-10 working days | Proof of posting and reply from DAZN | Hard |
If you permanently move outside the United Kingdom and your DAZN package is not available in your new country, contact DAZN support with proof of new address such as a utility bill or tenancy agreement. DAZN's terms allow termination where the service cannot be provided; include proof documents: copy of new address and travel tickets or address change notice. Applicable law: Digital Markets, Competition and Consumers Act 2024 - cooling-off and contract termination provisions. See Digital Markets, Competition and Consumers Act 2024.
If DAZN increases the subscription price, the consumer may be entitled to cancel without penalty if the increase is a material contract change. Provide DAZN price increase notice (email or on-site notice) as proof. Relevant protections: Consumer Rights Act 2015 and the Digital Markets, Competition and Consumers Act 2024 obligations on renewal notices.
To close the account after a subscriber's death, contact DAZN support and provide proof such as a death certificate and proof that you are the executor or account holder's next of kin. DAZN will review and close the account; include the required documents in your message.
DAZN accepts termination where service cannot be provided, breach of contract by DAZN, or where a minimum initial term has expired and you notify DAZN before renewal. Required proof documents depend on the ground: error screenshots, service outage records, or contract notices. Applicable law: Consumer Rights Act 2015 (service must be performed with reasonable care and skill).
If your plan has a minimum initial term (for example a 12-month Monthly Saver), the subscription will initially run for that term. To end at the end of the term you must notify DAZN before renewal. Proof: confirmation of original plan (receipt) and cancellation confirmation. See DAZN terms: terms and conditions.
For online contracts you may have a right to cancel during the 14-day cooling-off period under the Consumer Contracts Regulations 2013, with refund subject to the digital content exception if streaming started with your consent. Provide the order confirmation and your cancellation notice. See Digital Markets cooling-off rules and Consumer Contracts Regulations 2013.
Research does not report any standard retention offers that DAZN routinely makes. To request a retention offer, contact DAZN in-account chat or support email ([email protected]) and state you want to keep the service for a lower price; request any promotional code or downgraded plan. Keep any written offer as proof.
Compute yearly costs and savings for common DAZN plans:
Examples of yearly savings if you cancel Monthly Flexible Pass and switch to Annual Super Save: £299.88 - £119.99 = £179.89 saved per year.
Cheapest real alternative from competitors listed in research: NOW is priced at £34.99 per month (Sky Sports passes on NOW) which equals £34.99 x 12 = £419.88 per year. Annual Super Save at £119.99 remains cheaper. Use the math above when deciding.
Services must be performed with reasonable care and skill under the Consumer Rights Act 2015. You have a 14-day cooling-off right for online contracts under the Consumer Contracts Regulations 2013 for most purchases; digital content exceptions apply if you consent to immediate access.
The Digital Markets, Competition and Consumers Act 2024 introduces rules for subscription renewals, including renewal cooling-off rights and a requirement for traders to supply a cooling-off notice. See sections at section 261 and the part on cooling-off at Part 4 Chapter 2.
1. Complain to DAZN support with evidence and request a resolution.
2. Contact Citizens Advice for guidance if DAZN does not resolve your complaint.
3. For card payments, consider Section 75 or a chargeback via your bank if the amount qualifies. If the dispute concerns communications or broadcasting rules, seek the relevant ombudsman as advised by Citizens Advice.
After you cancel a Paid Subscription DAZN states there is a 30 days' notice period for termination for subscriptions with no minimum term. Keep your cancellation confirmation and check that you are not billed again. DAZN does not promise refunds for amounts already paid, except in limited situations described in their terms.
Your account details remain with DAZN; if you want to permanently close a Free Subscription use 'Close my account' in My Account. To reactivate, sign in and choose a plan again. Keep any confirmation emails for reactivation control.
If you are billed after cancellation, contact DAZN support with the cancellation confirmation. If unresolved, request a chargeback from your card issuer or raise the issue through Citizens Advice and cite the Consumer Rights Act 2015 and the Digital Markets Act 2024 renewal protections.
Use this checklist immediately when you decide to Cancel DAZN.
£24.99
/ mois
Cancel anytime with 30 days' notice, over 185 fights per year, exclusive boxing content and on-demand programming.
£14.99
/ mois
12-month commitment paid monthly; includes major boxing events and on-demand content.
Not applicable
/ mois
One-off upfront payment for the year; includes events and on-demand content.
Not applicable
/ mois
Annual upfront payment; includes PPV fights and all events.
No commitment. Billoff helps you cancel or adjust your DAZN subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£34.99
/ mois
Offers Sky Sports passes and other entertainment passes without a full Sky contract.
£8.99
/ mois
General streaming service with occasional live sport rights; broader entertainment catalogue.
£9.99
/ mois
On-demand entertainment service without live sports focus.
DAZN is available in many countries. Here are several frequently cited markets:
What you should know about DAZN subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your DAZN subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.