Cancel Lionsgate Plus the easy way

Service summary

Lionsgate Plus (branded Lionsgate+) is a TV streaming service owned by Starz Entertainment offering movies and series as a channel add-on in multiple countries. In the UK it is distributed mainly through third-party platforms such as Amazon Prime Video.

Who it is for

Target audience: viewers outside North America seeking Lionsgate and Starz catalogue titles and selected originals. The service is positioned as an add-on channel rather than a standalone app for new UK subscriptions.

Availability

Lionsgate+ is available in the United Kingdom, and in markets including Australia, Belgium, Brazil, Canada and others. For official product details visit Lionsgate+.

Web (Lionsgate+ site or app)

1. Go to https://www.lionsgateplus.com/ and sign in.
2. Open "Settings" or "Account" within the service.
3. Select "Subscription" or "Manage Subscription" and follow the on-screen prompts to cancel.
4. Save or screenshot the cancellation confirmation and keep any confirmation email.

Amazon Prime Video Channel

1. Open Amazon.co.uk and sign in to the account that holds the Lionsgate+ channel.
2. Go to "Account & Lists" then "Memberships and subscriptions" or open "Your Channels" in Prime Video.
3. Find Lionsgate+ and select "Cancel Channel" or "Do not renew". Confirm cancellation.
4. Keep the Amazon confirmation email as proof.

Apple (iOS, Apple TV)

1. On an iPhone or iPad open Settings and tap your name, then "Subscriptions".
2. Find Lionsgate+ and tap "Cancel Subscription".
3. Confirm cancellation. Apple sends a receipt showing the subscription end date.

Other distributors (Roku, Rakuten)

1. Sign in to the distributor account used to subscribe.
2. Open subscriptions or channels and cancel Lionsgate+ from the channel list.
3. Save the distributor confirmation email for your records.

By post (registered letter)

1. Prepare a signed letter stating your account email, name and instruction to cancel immediately.
2. Send by registered post to: Lionsgate Plus, 45 Mortimer Street, W1W 8HJ London, United Kingdom.
3. Keep registered-post receipt and delivery proof.

Moving abroad or change of residence

If you move outside the service area contact Lionsgate+ or your distributor and request cancellation with proof of address change (utility bill or new lease). If subscribed via a distributor cancel via that distributor account. Relevant law: Digital Markets, Competition and Consumers Act 2024 - cooling-off rights on renewals where applicable. See 2024 Act guidance.

Price increase

Lionsgate+ states you may cancel if you do not agree to a Subscription Fee increase. Provide the notice or communication you received about the price rise to cancel before the next billing period. Applicable law: Consumer Contracts Regulations 2013 and the 2024 Act protections for renewals.

Death of subscriber

Provide a copy of the death certificate and proof of account holder identity to the distributor or Lionsgate+ support. The trader must stop billing and refund any overpayment where due under UK law.

When Lionsgate+ ends service or removes access

If Lionsgate+ ends access for technical or operational reasons they will refund the proportion of your Subscription Fee for unused access as stated in their terms. Keep the service termination notice as proof.

Cooling-off (withdrawal) rights

Lionsgate+ Terms give a 7 business day cancellation period from the day you enter into the agreement in some cases. UK law provides a 14 day right to cancel for most online contracts under the Consumer Contracts Regulations 2013; however digital content rights can be limited where streaming starts with your express consent. Check both sources before requesting a refund. See official law text: Digital Markets, Competition and Consumers Act 2024, section 261.

Before you cancel: negotiate

No public reports of fixed retention offers from Lionsgate+ were found in the research. To request a retention offer contact your distributor or Lionsgate+ through the account support channel and propose to stay if given a discount. Example script: "I am considering cancelling Lionsgate+. Do you have any offers or a temporary reduced price I could accept to remain a subscriber?" Keep chat or email proof.

What cancelling saves you (math)

Standard Lionsgate+ monthly price via Amazon: £4.99. Yearly cost: 4.99 x 12 = £59.88 per year.

Special offer price: £2.99 per month for 12 months. Year 1 cost on offer: 2.99 x 12 = £35.88. After the special offer the price becomes £5.99 per month, giving 5.99 x 12 = £71.88 per year after the offer.

Cheapest real alternative from competitors in this guide: discovery+ at £3.99 per month. Yearly cost: 3.99 x 12 = £47.88.

Saving example: cancelling standard Lionsgate+ (£4.99) and switching to discovery+ (£3.99) saves 59.88 - 47.88 = £12.00 per year.

Saving example from special offer: if you currently pay £2.99 for 12 months, cancelling saves 35.88 - 47.88 = -£12.00 (meaning discovery+ is £12.00 more expensive over the same 12 months). Compare the real numbers above before switching.

Key consumer law

Relevant UK law includes the Consumer Rights Act 2015 (services must be performed with reasonable care and skill) and the Consumer Contracts Regulations 2013 (14 day cooling-off period for most online contracts). The Digital Markets, Competition and Consumers Act 2024 introduces renewal cooling-off protections enforced by the Digital Markets Unit within the CMA. Official text on cooling-off is available at legislation.gov.uk.

Refunds and escalation

Lionsgate+ Terms: no refunds or prorated billing except where expressly stated or under statutory rights. If a refund is refused, complain first to the trader, then contact Citizens Advice and the CMA. For card payments consider chargeback or Section 75 if the conditions apply. The CMA treats hard-to-cancel subscriptions and unclear auto-renewal as potential unfair practices.

Check access and final billing

After cancellation your access remains until the end of the paid period. Verify the subscription end date on your account and check the last billing date. Keep the on-screen confirmation and any email from Lionsgate+ or your distributor.

Data and re-activation

If you wish to re-activate later sign in and subscribe again via the same distributor or Lionsgate+ site. Request data deletion or account closure through Lionsgate+ support if you want your account removed; keep a copy of the request. If you expect a refund for unused time present the cancellation proof to support.

Follow this checklist immediately when cancelling to protect your rights and proof.

• Cancel via the correct channel: Site/Apps if you subscribed directly, or your distributor (Amazon, Apple, Roku) if you subscribed there.
• Save on-screen confirmation and any confirmation email as PDF or screenshot.
• Note the subscription end date and stop any linked payments or standing orders after that date.
• If you believe you are owed a refund, submit a written request including your account email and proof of cancellation.
• If you subscribed via Apple or Amazon save their confirmation email as your primary proof.
• If you send a registered letter use the official address: Lionsgate Plus, 45 Mortimer Street, W1W 8HJ London, United Kingdom.