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We generate and send your cancellation letter to Mindvalley by registered mail
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Digital registered letter with receipt of acceptance
Subject : Cancellation of Mindvalley agreement
How to cancel Mindvalley in the UK, refunds, legal rights and alternatives. Rated 4.5/5 on Trustpilot. Clear steps and savings calculator.
| Item | Value |
|---|---|
| fastest method (name it + why) | Web - login and cancel in "My Subscriptions" (instant stop of auto-renewal; no waiting for customer support) |
| effective delay | Immediate - auto-renewal stopped immediately; access retained until end of current billing cycle |
| notice period | 0 days |
| cancellation fee (amount or 0) | 0 |
| minimum commitment | Annual plan: 12 months; Monthly plan: 0 months |
| phone + hours | Not published by Mindvalley |
| postal address for registered letter | Mindvalley, 167-169 Great Portland Street, W1W 5PF London, United Kingdom |
Mindvalley is an online personal growth platform founded in 2003 that offers courses and "Quests" in areas such as mindfulness, health, relationships, productivity and entrepreneurship. It markets a membership model with access to multiple programs taught by external trainers and Mindvalley instructors.
Mindvalley targets adults seeking guided self-improvement and community learning through structured multi-week programmes and meditations delivered via web and mobile apps.
| Fact | Detail |
|---|---|
| Subscribers | 20 million |
| Founded | 2003 |
| CEO | Vishen Lakhiani |
| Headquarters | Kuala Lumpur, Malaysia |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Web | Log in -> My Subscriptions -> Cancel -> Confirm | 5 minutes | On-screen confirmation and confirmation email | Easy |
| iOS (App Store) | Apple ID -> Subscriptions -> Select Mindvalley -> Cancel | 5-10 minutes | Apple subscription cancellation screen and Apple email | Medium |
| Android (Google Play) | Google Play app -> Menu -> Subscriptions -> Select Mindvalley -> Cancel | 5-10 minutes | Google Play confirmation and email | Medium |
| Phone | Not published - contact options do not list phone for cancellation | Not applicable | Not applicable | Hard |
| Email [email protected] or use help centre contact form | Variable - response time not published | Support reply email | Medium | |
| Post | Registered letter to London address | Up to 7 days to arrive | Postal receipt | Medium |
If you move country this alone is not an automatic legal right to immediate termination under Mindvalley policy. Provide proof of address change such as utility bill or tenancy agreement if asking support for exception. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 if you purchased from UK site and need to rely on pre-contract information requirements.
If Mindvalley raises the price for your existing subscription and you did not expressly agree to the increase, you can treat that as a change to contract terms and request cancellation without penalty. Provide the price increase notice email as proof. Applicable law: Consumer Rights Act 2015 covering unfair contract terms; Competition and Markets Authority guidance on auto-renewal transparency.
To cancel on the grounds of death, supply a death certificate and proof of authority (executor letter). Mindvalley will process account closure after receiving documents. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for contract termination procedures.
Legitimate grounds may include long-term illness or incapacity. Supply medical certificates or supporting documents. Mindvalley will review requests case by case. Applicable law: Consumer Rights Act 2015 regarding services performed with reasonable care and skill.
If you are on an annual plan, the commitment period is 12 months. At the end of that period you may cancel to prevent auto-renewal via the web or app. Provide your membership account details as proof if needed. Applicable law: CMA guidance on automatic renewals and transparency.
Mindvalley offers a 15-day refund window for initial purchases. Under UK law the Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance contracts. For digital content the cooling-off right is limited once download or streaming begins with express consent. If you request a refund within the 15-day Mindvalley window your subscription is cancelled immediately and access ends right away. Provide purchase confirmation and transaction ID. Applicable law: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
Mindvalley commonly presents retention offers during the cancellation flow. The help centre states you may be offered a special offer before confirming cancellation. To ask for retention deals, cancel via the web so the on-screen offer appears, or contact support at [email protected] and request a loyalty discount or an annual downgrade. If you bought via Apple or Google Play ask the app store support about subscription options.
Mindvalley official annual price: 1 x £399 = £399 per year.
Mindvalley App Store monthly price: £48.99 x 12 = £587.88 per year.
Annual saving by switching from App Store monthly to official annual: £587.88 - £399 = £188.88 per year.
Switching from Mindvalley annual to a cheaper alternative: Example alternative Headspace annual price: £44.99 per year. Saving: £399 - £44.99 = £354.01 per year.
Concrete prices used: Mindvalley app monthly £48.99; Mindvalley annual £399; Headspace annual £44.99.
The main bodies and laws are the Competition and Markets Authority (CMA), the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015. The CMA monitors auto-renewal and subscription practices for fairness.
The Consumer Contracts Regulations 2013 provide a 14-day cooling-off period for distance contracts. For digital content the right can end once a consumer gives express consent for immediate performance (for example, when streaming or downloading). Mindvalley offers a 15-day refund policy for initial purchases; if you request a refund within that 15-day window Mindvalley cancels the subscription immediately and access ends immediately.
The Consumer Rights Act 2015 protects against unfair contract terms, including disproportionate cancellation penalties. The CMA has published guidance that hard-to-cancel subscriptions and unclear automatic renewal clauses may be unfair. If you believe Mindvalley used unclear renewal terms you may raise a complaint with Citizens Advice and the CMA.
Step 1: Complain to Mindvalley via the help centre or [email protected] and keep written records. Step 2: If unresolved contact Citizens Advice for guidance and complaint mediation. Step 3: For card payments consider Section 75 or chargeback via card issuer for qualifying transactions. Step 4: If required, the CMA may be notified where a pattern of unfair practice is suspected.
After cancellation you will receive a confirmation email. If you cancelled outside the 15-day refund window your access typically continues until the end of the current billing period but future renewals will stop. If you received a refund within 15 days your access ends immediately and you will not be billed again for that purchase.
Mindvalley retains account data so you can re-activate later. If you want your data deleted, request account deletion via support and keep the confirmation. Re-activating usually requires logging in and re-subscribing; any promotional pricing is subject to availability.
If you were charged after cancellation, collect proof (cancellation confirmation, billing statement) and contact [email protected]. If Mindvalley refuses and payment was by credit card, contact your card issuer to request a chargeback or consider Section 75 if applicable.
Follow this checklist to cancel cleanly and protect your rights.
£48.99
/ mois
Access to most Mindvalley Quests, live calls with teachers, Mindvalley Mentoring, Be Extraordinary Seminar, Little Humans, Zenward Yoga, quest meditations and Omvana content.
Not published
/ mois
110+ Courses from world-class trainers, AI-tailored learning, exclusive network, 7-day free trial on some offers.
Not published
/ mois
Two accounts, 100+ Quests, meditations and therapeutic sounds, private social network and community access.
No commitment. Billoff helps you cancel or adjust your Mindvalley subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
Mindvalley is available in many countries. Here are several frequently cited markets:
What you should know about Mindvalley subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your Mindvalley subscription, whichever payment method you use.
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