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We generate and send your cancellation letter to All Red Video by registered mail
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Digital registered letter with receipt of acceptance
Subject : Cancellation of All Red Video agreement
How to cancel All Red Video in the UK (2026). Step-by-step methods, refund rights, costs and alternatives. Save up to £9.89 a year with the annual plan.
| fastest method (name it + why) | Website - 'My Account' section. Immediate confirmation via account, cancels auto-renewal and preserves access until period end. |
| effective delay | Immediate; access retained until the end of the current Subscription Period |
| notice period | 0 days before the next Subscription Period is due to start |
| cancellation fee | £0 |
| minimum commitment | No minimum commitment |
| phone + hours | Not published by All Red Video |
| postal address for registered letter | All Red Video, Crown Way, CF14 3UZ Cardiff, United Kingdom |
All Red Video is a music-streaming and club content service providing exclusive video content, match highlights and documentary-style programming. It is distributed online, through mobile apps and TV apps and is also accessible via The Official Liverpool FC App.
Features include full and edited highlights of matches, live streams in some plans, archival boxsets and exclusive interviews. Features differ by plan and platform.
| Category | music-streaming / sports video content |
| Main website presence | Web, Apple App Store, Google Play, TV apps (Roku, Amazon Fire TV, Android TV) |
| Target audience | Gen Z and Alpha (13-28), Digital Minimalists |
| method | steps summary | estimated time | proof obtained | difficulty |
|---|---|---|---|---|
| Website | Sign in > My Account > Manage Subscription > Cancel | 5 minutes | On-screen confirmation; confirmation email | Easy |
| Apple App Store (iOS) | Cancel subscription via your Apple ID Subscriptions in Settings | 5-10 minutes | Apple confirmation email and App Store receipt | Medium |
| Google Play / Android | Open Play Store > Profile > Payments & subscriptions > Subscriptions > Cancel | 5-10 minutes | Google Play confirmation email and receipt | Easy |
| TV apps | Manage subscription in the linked platform (Roku/Amazon/Android TV) or via website account | 10-20 minutes | Platform confirmation or website confirmation | Medium |
| Post (registered letter) | Send registered letter to the postal address requesting cancellation | Varies by postal service | Registered mail receipt | Hard |
| Email / Phone | Not published by All Red Video; use website 'My Account' or app routes first | Not published | Not published | Hard |
If you cancel before you access any All Red Video content and within 14 days of subscription, you are entitled to a full refund. If you accessed any content, the right to a full refund is lost. This is consistent with the Consumer Contracts Regulations 2013 and the service terms.
Required proof documents: proof of subscription date (receipt), proof of non-access or request timestamp if disputing content access.
If All Red Video increases the subscription price mid-contract and you do not accept the change, you may have a termination right under general consumer law and the platform terms. Required proof documents: notice of price change from All Red Video, account subscription record. Applicable law: Consumer Rights Act 2015 protections on unfair terms.
If All Red Video stops providing service in your new country and you have paid for a period not received, All Red Video's terms permit a pro-rata refund. Required proof documents: account evidence, proof of address change or inability to access service.
In the event of the subscriber's death, notify All Red Video and provide a copy of the death certificate and proof of account ownership. Required proof documents: death certificate and account details. Applicable law: general contract law principles.
All Red Video may terminate access immediately for breach or fraud and may refuse a refund if terms were breached. If you claim the service was not provided with reasonable care and skill, you may rely on the Consumer Rights Act 2015. Required proof documents: copies of communication, examples of defective or misdescribed content.
If you want to end a subscription at the end of a paid period, cancel via 'My Account' before the next Subscription Period begins. Required proof documents: cancellation confirmation email or screenshot. Applicable law: Digital Markets, Competition and Consumers Act 2024 handles renewal transparency and unfair auto-renewal practices.
Retention offers reported in official terms are limited. Research shows no published retention discounts from All Red Video. To attempt retention, contact support via the account 'Help' or use live chat if available in-app and ask for a promotional offer or a pause. When you ask, present your account ID, last payment date and request a specific compensation (for example one free month). If no offer is available, use the cancellation routes above.
Compare prices using published figures:
All Red Video monthly plan: £4.99 per month. Annual equivalent: £4.99 x 12 = £59.88 per year.
All Red Video annual (via Apple App Store): £49.99 per year. Savings: £59.88 - £49.99 = £9.89 per year by choosing the annual option.
All Red Full Membership listed from: £42.99 per month implying higher-cost membership benefits; annual price listed as from £42.99 (research lists as a periodic figure) - if billed monthly at £42.99 x 12 = £515.88 per year.
Cheapest real alternative among competitors in research: Amazon Music Unlimited at £9.99 per month or £119 per year; however for pure monthly music streaming the lowest mainstream competitor price published is Spotify at £10.99 per month. For audiophile streaming Qobuz is £10.83 per month. If your goal is to save money compared with All Red Video's monthly video/music hybrid, the concrete savings are:
Switch from All Red Video monthly (£4.99 x 12 = £59.88) to All Red Video annual (£49.99) saves £9.89 per year.
Switch from All Red Full Membership monthly at £42.99 to All Red Video monthly at £4.99 saves £38.00 per month or £456.00 per year (calculation: £42.99 - £4.99 = £38.00; £38.00 x 12 = £456.00).
United Kingdom consumer protections relevant to All Red Video include the Consumer Rights Act 2015 for service quality and unfair contract terms, the Consumer Contracts Regulations 2013 (14-day cooling-off period for remote contracts with digital content exceptions), and the Digital Markets, Competition and Consumers Act 2024 regarding cooling-off rights for subscriptions and renewal transparency.
The Consumer Contracts Regulations 2013 give a 14-day cooling-off right for online contracts; however, if you access digital content the right to a refund can be lost once content is accessed. All Red Video's own terms state a full refund is available if you cancel within 14 days and have not accessed any content.
If you cannot resolve a dispute with All Red Video, complain first to the trader using the account messages or registered postal address. If unsatisfied, get independent advice from Citizens Advice at Citizens Advice - cancelling a service. For legal reference on cooling-off rights see the Digital Markets Act entry at Digital Markets, Competition and Consumers Act 2024. For practical explanation of the cooling-off period see Which? - cooling-off period.
If a refund is refused and you paid by credit card you may be able to use Section 75 or a chargeback via your card issuer. Keep all emails, receipts and cancellation confirmation as evidence for disputes.
After cancellation you will retain access until the end of the current Subscription Period as stated in All Red Video terms. Save the cancellation confirmation email and note the expiry date.
If you cancelled within 14 days and did not access content, request a full refund referencing the transaction receipt and the 14-day cooling-off right. If All Red Video issued a pro-rata refund for service stoppage, check your account for the credited amount and keep the refund confirmation.
If you want your account removed, request account deletion through account settings or by registered letter. Keep copies of deletion confirmation and any data request replies.
To restart the service, subscribe again via the website or the platform you used previously. Your previous account content availability may vary by policy and archive rules.
Follow this checklist to cancel and protect your rights.
£4.99
/ mois
Exclusive documentaries, match highlights, interviews, pre-season action, access to members' area for prize draws, All Red offers, digital publications.
£4.17 (equivalent)
/ mois
Full and edited highlights of men’s, women’s and youth matches, live football where available, exclusive interviews, documentaries and archive content.
from £42.99
/ mois
Complete access to full match replays, extended highlights, members discounts up to 10% (max £200), seasonal discounts, member experiences, newsletter and Members’ Area benefits.
No commitment. Billoff helps you cancel or adjust your All Red Video subscription without hunting down every detail alone.
Below are common alternatives people compare for this type of subscription.
£10.99
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Music-first service with leading discovery features and podcasts.
£9.99
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Strong Amazon ecosystem integration with hi-res audio options.
£10.83
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Focus on lossless and hi-res audio and artist-friendly payments.
Not published
/ mois
HiFi and HiRes sound quality with editorial content.
All Red Video is available in many countries. Here are several frequently cited markets:
What you should know about All Red Video subscription and cancellation terms:
Automatic monthly or yearly renewal. Billing is handled by the primary account or the signup platform.
Renewal runs automatically at the end of each billing period while the subscription stays active.
Cancel from account settings or the app store used at signup. Access usually continues until the paid period ends.
Refunds depend on billing date, country, and payment channel.
The family plan admin can add or remove members per the service’s household and age rules.
Plan changes and cancellations follow the provider’s terms and local law.
Billoff simplifies cancellation: we handle the cancellation process for your All Red Video subscription, whichever payment method you use.
Cancel, adjust, or compare options in a few clicks.