Cancel Beatport the easy way

Core service

Beatport is a music service focused on electronic music, providing track sales, streaming subscriptions, DJ integrations and discovery tools for DJs and fans.

Main users

Beatport targets DJs, producers and electronic music fans who need buy/download options plus streaming and DJ platform connections.

Company facts

Cancel via the Beatport website (recommended)

1. Sign in to your Beatport account.
2. Hover over your avatar in the top-right, choose "My Subscriptions".
3. Click "Change Subscription" and then "Cancel Plan".
4. Review the features you will lose, select "Continue Cancellation" and confirm.
5. Your subscription remains active until the next billing date; you will not be charged for the following month.

Official instructions are available at Beatport Help - cancel subscription.

Cancel on iOS

1. Open Settings on your iPhone or iPad.
2. Tap your name, then Subscriptions.
3. Find Beatport in the list and tap Cancel Subscription.
4. Retain the Apple confirmation receipt for proof.

Cancel on Android

1. Open Google Play Store and tap your profile.
2. Tap Payments & subscriptions, then Subscriptions.
3. Select Beatport and tap Cancel subscription.
4. Keep the Google Play confirmation email as proof.

Cancel by email or post

1. Email [email protected] with your account email, last 4 digits of payment method, and cancellation request; allow 48-72 hours for reply.
2. To use post, send a registered letter to Beatport, 1111 19th Street, Suite 1100, 80202 Denver, USA and keep proof of postage.

Cooling-off period (14 days)

If you bought a subscription online you have rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. The standard 14-day cancellation right applies to distance contracts. For digital content like streaming, the right to a refund ends if you gave express consent and confirmed you understood that access would start immediately; in that case you lose the statutory refund right once streaming starts. See the Regulations: Consumer Contracts Regulations 2013.

Price increase

Beatport does not publish a specific price-increase cancellation rule in the available documentation. If a price increase materially changes your contract you should contact [email protected] and request cancellation or a refund; the Competition and Markets Authority treats unclear auto-renewal and unfair price changes as potential problems and you can escalate if Beatport refuses.

Moving abroad

Beatport does not publish a dedicated relocation policy. To cancel for relocation, email [email protected] with proof such as a new address or travel documents; any acceptance is at Beatport's discretion under their Terms and Conditions.

Death of subscriber

Beatport has not published a formal bereavement policy. Send a request to [email protected] including a copy of the death certificate and the account holder information; refunds or cancellations for exceptional circumstances are at Beatport's discretion as stated in their Terms and Conditions.

Service not provided with reasonable care and skill

The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill. If Beatport fails to deliver a paid product or service because of negligence or gross misconduct, Beatport's Terms permit refunds in those circumstances. Keep evidence such as failed downloads and support correspondence. Applicable law: Consumer Rights Act 2015.

Free trial cancelled

If you cancel before the end of the 30-day Free Trial Period you will not be charged. Beatport states that cancelling during the trial prevents charges at the trial end.

Before you cancel: negotiate

Beatport does not publish routine retention offers. Some customer reports show Beatport support issued refunds in billing disputes. To request retention or a goodwill refund email [email protected], include your account email, reason for leaving and a precise request (for example: "refund for duplicate charge" or "keep subscription at current rate"). Quote your subscription plan and billing dates.

How much you save by cancelling

Compute yearly cost by multiplying the monthly price by 12.

Essential: £7.99 x 12 = £95.88 per year.

Advanced: £15.99 x 12 = £191.88 per year.

Professional: £29.99 x 12 = £359.88 per year.

Professional+: £34.99 x 12 = £419.88 per year.

Example saving: cancelling Professional (£29.99) saves £359.88 each year.

Cheapest real alternative

From available competitor pricing, Qobuz offers streaming at £10.83 per month. Yearly: £10.83 x 12 = £129.96. Compare that to Beatport Essential at £95.88 per year; if you need general streaming Qobuz at £10.83/month is an alternative for high-resolution audio. For mainstream alternatives consider Spotify at £10.99/month and Apple Music at £10.99/month as other streaming options. Use Beatport pricing page for current plans: Beatport Subscriptions.

Key UK laws and regulator

Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 set the 14-day cooling-off right for distance contracts; see the Regulations. The Consumer Rights Act 2015 requires services to be performed with reasonable care and skill and prohibits unfair contract terms.

Auto-renewal and unfair practices

The Competition and Markets Authority (CMA) scrutinises hard-to-cancel subscriptions and unclear auto-renewal terms. If you believe Beatport engaged in unfair renewal or made cancellation unduly difficult, complain to Citizens Advice and the CMA.

How to escalate a dispute

1) Complain to Beatport via [email protected] and keep written records. 2) If unresolved, contact Citizens Advice for guidance and Trading Standards. 3) For card payments, consider chargeback via your card issuer or Section 75 for qualifying credit card purchases. Applicable laws: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015.

Access and playback

Your subscription remains active until the end of the current billing period. After that you lose subscriber-only features and offline storage when your plan ends.

Downloads and purchases

Purchases of tracks or releases remain with your account. Beatport states all sales are final; refunds are not issued for purchases except in cases caused solely by Beatport's negligence or by exceptional circumstances at Beatport's discretion. Additional detail at Beatport Terms: Beatport Terms and Conditions.

Re-activation

You can re-subscribe at any time by signing in and choosing a plan. Re-activation restores access from the new billing date; previous offline lockers may persist depending on the plan and stored content.

Complete this checklist to ensure cancellation is final and documented.

• Sign in and cancel on the Beatport website via My Subscriptions.
• Take a screenshot of the on-screen cancellation confirmation.
• Keep the confirmation email from Beatport or receipt from Apple/Google Play.
• Note your next billing date and verify no further charges after that date.
• If you paid by card and were wrongly charged, request a refund from Beatport and keep correspondence; if unresolved, contact your card issuer for chargeback.
• For written closure, email [email protected] with cancellation details and keep the reply.