Cancel Channel 4 Plus the easy way

Service overview

Channel 4 Plus (also shown as Channel 4+ or All4 Plus) is an ad-reduced subscription add-on for Channel 4 viewers in the United Kingdom. The service offers ad-free streaming for most programmes, early access to selected shows, mobile downloads, 'My List' and live TV restart features. Channel 4+ does not include Watch Live for live broadcast channels.

Key features

Core features include ad-free or ad-reduced playback on supported programmes, downloads for offline viewing, a 7-day free trial and early access to new episodes when available. Some programmes still show ads or promotional trails for contractual reasons.

Company facts

Read the official terms and conditions at Channel 4 Plus terms and the product page at Channel 4 Plus.

Cancel via the Channel 4 website

1. Visit your account at https://www.channel4.com/plus/.
2. Sign in with the email associated to your Channel 4 account.
3. Open Account Settings and select the Channel 4+ subscription entry.
4. Choose Cancel subscription and follow on-screen confirmation steps. Keep any confirmation email or screenshot.

Cancel on iPhone or iPad (Apple subscription)

1. Open Settings on your iPhone or iPad.
2. Tap your name at the top, then tap Subscriptions.
3. Find Channel 4 (All4) subscription and tap Cancel Subscription.
4. Apple manages billing; you will receive confirmation from Apple. Note: you cannot currently cancel an Apple subscription inside the Channel 4 app itself.

Cancel on Android (Google Play)

1. Open the Play Store app or visit https://play.google.com/store/account/subscriptions.
2. Sign in with the Google account used for the purchase.
3. Select the Channel 4 subscription and tap Cancel subscription.
4. Keep the Google Play confirmation email or screenshot.

Cancel if billed via Amazon

1. Visit Amazon Appstore subscriptions at https://www.amazon.co.uk/appstoresubscriptions.
2. Sign in and locate the Channel 4 subscription.
3. Select Cancel and keep the Amazon confirmation.

Cancel by phone

1. Call Channel 4 on 0345 073 0017.
2. State you want to Cancel Channel 4+ and provide account details for identity verification.
3. Record the date and any reference or name of the agent. If no written reference is provided, note the time and phone number called.

Cancel by post or website contact form

1. Send a signed letter to: Channel 4 Plus, 124 Horseferry Road, SW1P 2TX London, United Kingdom.
2. Include account email, billing address and a clear statement: 'I Cancel my Channel 4 Plus subscription'.
3. Use Royal Mail recorded delivery and keep the receipt.
4. Alternatively use the Channel 4 contact form at Channel 4 contact form.

Moving abroad

Rule: If you permanently leave the UK and Channel 4+ is only sold for UK residents, you can request cancellation. Required proof: copy of a change of address document such as a new utility bill, rental agreement or immigration document showing your new address. Legal basis: Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 for distance contracts.

Price increase

Rule: If Channel 4+ increases the price during a subscription period, you can cancel without accepting the change if the terms allow. Required proof: the communication from Channel 4 notifying the increase. Legal basis: Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 protections on unfair contract terms.

Death of the subscriber

Rule: A next of kin or executor may request cancellation. Required proof: a copy of the death certificate and proof of identity for the requester. Channel 4 may process a refund subject to their exceptional circumstances policy. Legal basis: standard contract law and reasonable performance obligations under the Consumer Rights Act 2015.

Legitimate grounds accepted by Channel 4

From Channel 4 guidance, exceptional circumstances can be considered for refunds up to three months' payments for one viewer account. Required proof: documentary evidence matching the circumstance. See Channel 4 refund and exceptional circumstances guidance at the Channel 4 Plus terms Channel 4 Plus terms.

End of commitment and cooling-off

Rule: There is no minimum commitment for Channel 4+. Cooling-off rights: you have a right to cancel within 14 days of signing up and receive a refund for the unused period, as set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and reflected in the Digital Markets, Competition and Consumers Act 2024. Required proof: the date you signed up and a clear statement cancelling within 14 days. Legal basis: Consumer Contracts Regulations 2013 and Digital Markets, Competition and Consumers Act 2024.

Before you Cancel - how to negotiate

Retention offers from Channel 4+ are not publicly reported in Channel 4 documentation. To request a retention offer contact Channel 4 by phone on 0345 073 0017 or via the contact form at Channel 4 contact form. When you contact support, state your account email, current plan and ask whether a promotional discount or pause is available. Record the agent name and any reference number.

What cancelling saves you - yearly math

Channel 4+ prices from Channel 4:

• Monthly plan: £3.99. Yearly cost: 3.99 x 12 = £47.88 per year.
• Annual plan: £39.99. Annual cost equals £39.99 per year.

Switching from monthly to annual saves: 47.88 - 39.99 = £7.89 per year.

Cheapest competitor from our list: Disney+ at £4.99 per month or £59.88 per year. Yearly comparison:

• Channel 4+ annual: £39.99 per year.
• Disney+ annual: £59.88 per year.

Switching from Disney+ annual to Channel 4+ annual saves 59.88 - 39.99 = £19.89 per year. Cancelling Channel 4+ monthly saves £47.88 per year in payments.

Relevant laws and regulator

Primary protections for Channel 4+ customers are provided by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Digital Markets, Competition and Consumers Act 2024 for cooling-off rights. Ofcom is the regulator for editorial content of UK video on demand services. See the official regulations: Consumer Contracts Regulations 2013 and Digital Markets Act 2024 - cooling-off rights.

Cooling-off and refunds

Under the Consumer Contracts Regulations 2013 you have a 14 day cancellation right for distance contracts. Channel 4 states you can cancel within 14 days from the date you sign up and receive a refund for the unused paid period. After the 14 day period Channel 4 does not issue pro rata refunds for cancellations part way through a paid month or year, except in exceptional circumstances (Channel 4 may refund up to three months' payments for one viewer account).

Escalation steps

1. Complain to Channel 4 first using the contact form or phone. 2. If unresolved, seek guidance from Citizens Advice. 3. For unfair practices around auto-renewal or difficulty cancelling, contact the Competition and Markets Authority or Ofcom for content concerns. 4. For card payments, consider Section 75 or a chargeback request with your card issuer for qualifying transactions. Legal protections include the Consumer Rights Act 2015 for services performed with reasonable care and skill.

Access and final billing

After you cancel you keep Channel 4+ features until the end of the current paid period or free trial. There are no cancellation fees. If you cancelled within the 14 day cooling-off period and asked for a refund, Channel 4 will refund the unused paid period from the date you notified them.

Data and account

Your Channel 4 account remains active for login and free viewing features. If you want account deletion, request account removal through the Channel 4 contact form and retain any confirmation for your records. If you cancel through Apple, Google or Amazon the subscription management and receipts come from those stores.

Re-activation

To re-activate, subscribe again on the Channel 4 website or via the app stores. Re-subscribing restarts billing immediately according to the plan selected.

Use this checklist to make cancellation smooth and to preserve your rights.

• Find your next renewal date and set a calendar reminder to cancel at least 24 hours before.
• Decide which method you will use to cancel: Website, Apple, Google, Amazon, Phone or Post.
• If cancelling online, keep a screenshot of the on-screen cancellation confirmation and any confirmation email.
• If cancelling by phone, note the date, time and the agent name; ask for a case reference.
• If cancelling by post, send a signed letter by recorded delivery to Channel 4 Plus, 124 Horseferry Road, SW1P 2TX London, United Kingdom and keep the postal receipt.
• If within 14 days of sign-up, request a refund and quote the Consumer Contracts Regulations 2013 and the Digital Markets cooling-off right.
• Check your bank statement for recurring charges in the next billing cycle and contact your bank for chargeback or Section 75 if an unauthorised renewal occurs and Channel 4 does not resolve it.